KT Performance Reviews 959

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

So i placed an order, last night (4.15.26), after closing via the website. Just an IPR wrench that i had though i already had from years past. I found it after my online purchase, so at 6am, when they... See more

Company replied

Rated 1 out of 5 stars

I placed my order and paid in full Over Two Months ago! I have never received a confirmation or any shipping information or tracking, nor my item. I have reached out to their customer service many tim... See more

Company replied

Rated 1 out of 5 stars

Sent me a part and it was bad. Call them and they might call back. They are selling other companies part,then when they are bad don't what to deal with warranty. They send you forms from the company... See more

Company replied

Rated 1 out of 5 stars

Ordered a Crown left fender for my 94 YJ. When it came in Box was in pieces and it was a knock off of the fender. Part was warped from welding supports too high, sharp edges, looked like someone took... See more

Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

Since 2006, KT Performance has been providing the automotive industry with the best parts possible while treating every customer as if they are our best customer and always going the extra mile.


Contact info

1.1

Bad

TrustScore 1 out of 5

959 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had ordered injectors for my truck …

I had ordered injectors for my truck but upon looking at my invoice I few days later I saw that I ordered the wrong ones. I called them up and talk to the parts guy Dylan and he was happy and very helpful and let me change my order to the correct part. 12/10. Amazing service

6 April 2017
Unprompted review
Rated 5 out of 5 stars

I'm doing a rebuild on my engine and …

I'm doing a rebuild on my engine and these are factory replacement standard bearings just as the company says they are. The price was way better than buying from Ford obviously and was the best price around at the time when I purchased. I didn't pay any extra for shipping and my bearings showed up in about 4 days.

6 April 2017
Unprompted review
Rated 5 out of 5 stars

Product was as pictured

Product was as pictured. Shipping was calculated incorrectly and KT Performance called to inform that it was incorrect. Great customer service.

6 April 2017
Unprompted review
Rated 1 out of 5 stars

DONT LET KT PERFORMANCE OR SEARS RIP YOU OFF!!!!!

Mistake was made now I have 2 tires I can't use. I will put the word out to car clubs not to but from KT PERFORMANCE or Sears. What a rip

4 April 2017
Unprompted review
KT Performance logo

Reply from KT Performance

Anthony, I'm sorry you are upset. You placed an order on Sears marketplace ordering the wrong size tires. Then you called us and we were able to get you the tires you wanted. I'm not sure why you are upset or feel it is necessary to leave a bad review for us because you ordered the wrong size tires on Sears.

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE AND SUPPORT

Called customer service the day that I placed my order for 8 injectors for an 05 6.0 psd. Kevin let me know that they were out of stock, and to expect a 2-3 week wait, but added a note to speed the process as much as he could. Kevin also helped me find the oil stand pipe kit that I needed. The injectors shipped in less than a week and arrived in time for me to get the truck back on the road the next weekend. I will definitely order from kt performance in the future

4 April 2017
Unprompted review
Rated 1 out of 5 stars

Item that I bought was not what I …

Item that I bought was not what I received. I ordered the spartan phalanx in dash mount. What they sent me was the mini phalanx.

3 April 2017
Unprompted review
KT Performance logo

Reply from KT Performance

Devin, I'm sorry that you were not able to understand how the mount works. There is no such thing as a mini Phalanx Tuner. Your Spartan Phalanx nDash mounts to the face of the pod as show in the product image. Next time feel free to call us at 1-855-587-3736 for technical support if your having issues installing one of our products. We will be happy to help.

Please let us know if we can help with anything else.

Rated 4 out of 5 stars

Excellent product and quick turnaround

Excellent product and quick turnaround, ordered a VGT remanufactured turbo from KT and with all their responsiveness my truck was back running in short time.

2 April 2017
Unprompted review
KT Performance logo

Reply from KT Performance

Darin, thanks for you review. It sounds like everything went very well. Please let us know where we can improve on your next order to be a 5 star level of service.

Rated 5 out of 5 stars

HANDS DOWN ONE OF THE BEST PARTS COMPANY I DEAL WITH.

DBI services has over one thousand vehicles in its fleet. When a truck goes down for a repair it needs to be repaired right the first time. KT Performance offers the support to get the job done right. Their knowledgeable stuff, cost efficient prices and customer follow through to help us get the job done. And for that I THANK YOU GUYS!!! Really guys I appreciate the help

1 April 2017
Unprompted review

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