KT Performance Reviews 959

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

So i placed an order, last night (4.15.26), after closing via the website. Just an IPR wrench that i had though i already had from years past. I found it after my online purchase, so at 6am, when they... See more

Company replied

Rated 1 out of 5 stars

I placed my order and paid in full Over Two Months ago! I have never received a confirmation or any shipping information or tracking, nor my item. I have reached out to their customer service many tim... See more

Company replied

Rated 1 out of 5 stars

Sent me a part and it was bad. Call them and they might call back. They are selling other companies part,then when they are bad don't what to deal with warranty. They send you forms from the company... See more

Company replied

Rated 1 out of 5 stars

Ordered a Crown left fender for my 94 YJ. When it came in Box was in pieces and it was a knock off of the fender. Part was warped from welding supports too high, sharp edges, looked like someone took... See more

Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

Since 2006, KT Performance has been providing the automotive industry with the best parts possible while treating every customer as if they are our best customer and always going the extra mile.


Contact info

1.1

Bad

TrustScore 1 out of 5

959 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Great return policy

I had a problem with some improperly packaged engine components. I called them and they immediately apologized and asked me what the problem was. I told them the shipping padding had separated from the valves and they were bouncing around loose in the package. They said no problem and we will send you the return label and refund your money....Class act!.. Things will happen we have no control over...Terry

7 May 2017
Unprompted review
Rated 5 out of 5 stars

Referred by a friend that has worked …

Referred by a friend that has worked with KT Performance before. Product was exactly what was expected and everything from initial preview to purchase and use was very easy. I am very happy with my purchase and would go through these guys again. Thanks for the great experience.

4 May 2017
Unprompted review
Rated 5 out of 5 stars

Amazing customer support!!

So what could be a lower star review KT PERFORMANCE is a bunch of stand up Good ole boys who are all about helping with whatever it is you get into James was very helpful when I called and told him that my php Hydra was not working. He trouble shot it via phone e looked at some pictures and helped with the issue.. turns out I got a bad chip.. but between their help and PHP taking my PCM AND CHIP to clean and install and test I can't say enough..

4 May 2017
Unprompted review
Rated 4 out of 5 stars

Great product

Great product. Exactly what we ordered. Their shipping timeline was slightly confusing, but quicker than the estimated time.

2 May 2017
Unprompted review
Rated 5 out of 5 stars

Good Experince

Good price. Quality product. Quick shipping. Fast an courteous response to email. What else can you ask for?

30 April 2017
Unprompted review

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