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Rated 5 out of 5 stars

I'm hosting Pterodactyl & 3 other websites on the same vps. CPU isn't even spiking to 5%! It's consistently 0 - 2% (htop) - on just a 1 GB vps, wonderful isn't it? I'd recommend this if you got projec... See more

Company replied

Rated 1 out of 5 stars

was recommended them by a friend, server had a major issue, not letting server's install, while bringing in more stock (as this issue happened, the server stock went from 0GB ram available to 51GB wit... See more

Rated 1 out of 5 stars

The service used to be great - almost too good to be true. Turns out it was! Management is completely out of touch with customers who rely on the service, with red flags popping up everywhere... See more

Rated 5 out of 5 stars

Kubbur VPS I've been using their VPS Plan and Let me say, All I did was add a few firewall rules and their DDoS Protection works like a charm, It's blocked several L7 Attacks and Regular Network... See more

Company replied

Company details

  1. Web hosting company
  2. Gaming services

Written by the company

KUBBUR is your next cloud provisioning provider. We're the first to put quality over quantity over price, bringing you hyper-affordable high-performance VPS, complete with premium features such as 10Gbps symmetric connectivity and 6Tbps+ DDoS protection by Path.


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

5-star
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1-star

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Rated 1 out of 5 stars

The service used to be great…

The service used to be great - almost too good to be true. Turns out it was!

Management is completely out of touch with customers who rely on the service, with red flags popping up everywhere. They literally didn’t pay a bill for their hardware and then publicly attacked the company hosting it for taking it down. What?

It gets worse; turns out the management decided to jump ship and sell ALL user data to some other company (the owner of which is a known scammer). The previous owners are young and ignorant, and don’t know how to handle negative feedback. It’s turned to literal yelling matches in voice calls.

Meanwhile, there still has been ZERO information given about the situation during extensive downtime… we’re just now learning that the old owners haven’t had ownership for a while now! We’re talking about closing in on a WEEK of downtime too. Whatever good this company had done in the past can’t be recovered with this absolute disaster of an ending.

A couple of months ago they would’ve been a solid choice, but now I wouldn’t even visit their site in fear they’ll find a way to mess that up too. Seriously it’s that bad.

9 October 2022
Unprompted review
Rated 1 out of 5 stars

worst expirence

was recommended them by a friend, server had a major issue, not letting server's install, while bringing in more stock (as this issue happened, the server stock went from 0GB ram available to 51GB within 3-5 days), then just found out since almost a month ago, the host was under new management, which they did not let us know until yesterday. The lack of transparency was awful, I bought my server for a project that needed done within 3 days, I couldn't even use the server due to the issue, wasting money. I will update this if I ever get my refund from their emergency fund, but I feel bad for the PayPal user's, who are being refused a refund. It says it in their emergency refund google forms sheet...

8 October 2022
Unprompted review
Rated 1 out of 5 stars

Lack of Communication and Transparency

Up until a few days ago, my VPS with KUBBUR was running smoothly; they provide you with the latest hardware and some of the best DDoS protection on the market, along with a 10Gbps connection and unmetered bandwidth. The performance of their servers are amazing, but recent events have been very aggravating.

KUBBUR’s New York City node has been down for almost four days at this point. Sure, a downtime of five minutes or so would be excusable, but four days? Not at all. To make matters worse, they have failed to be transparent and have not given updates in their Discord server about the downtime; the announcements channels have been radio silent. With downtime exceeding four days, wouldn’t you at least acknowledge the situation?

The CTO of KUBBUR seems to have left their Discord server, and the other staff members are literally dead; their Head of Support only knows as much as the clients know at the time, which is a pretty big red flag. For now, I really hope to see improvement and I hope that they will be more communicative about situations such as this; their VPS’es have been amazing, but what is ongoing needs to be addressed ASAP.

6 October 2022
Unprompted review
Rated 2 out of 5 stars

Dysfunctional host with negligent management

KUBBUR has been great but it's also been not so great. Nobody company is perfect but this is pretty exceptional.

As for what they've done well, the month I've had a VPS with them in the past was stellar, it performed great and I had no major issues with it whatsoever. That's about where the positives end.

These days, the website is a buggy mess and can't even show some info correctly, there's been excessive droughts of product to buy (none as I write this, not that their checkout pages work anyway), KUBBUR have made quite a lot of promises they clearly can't keep, have leaned their entire company on a single investor and more.

At this point KUBBUR seems more of a hype brand with pretty minimal professionalism than a company actually serious about being in the server hosting game.

KUBBUR's clearly on the decline, host servers have been suspended due to nonpayment to KUBBURs upstreams causing excessive downtime. As I write this, their New York VPS host node has been down for 4 days straight.

The management seem to preoccupied launching other startups and doing other nonsense than actually caring about the company and consumers at this point.

This company has barely been in business for that long and has already made pretty much every mistake in the book, pretty shocking considering a handful of the team are ex-employees of other hosting companies. It's sad to see KUBBUR turn out like this but it's not worth dealing with. I wouldn't recommend buying anything from KUBBUR 'til they sort these glaring issues out.

7 October 2022
Unprompted review
Rated 1 out of 5 stars

bad host

bad host, deleted my data with no notification.

9 September 2022
KUBBUR logo

Reply from KUBBUR

Hello,

Your account submitted €128 worth of fraudulent SEPA payments which our payment processor then charged us a penalty for accepting. Your account has been permanently terminated for this reason.

In addition, your account has been found to be associated with various other accounts that had done the same. We are in contact with local authorities regarding this abuse of the SEPA payments system.

We would appreciate if you would delete your review to spare us the inconvenience of having Trustpilot take it down.

Not so kind regards,
KUBBUR Legal Team

Rated 5 out of 5 stars

Great support staff and services

awesome support helped me every step of the way to set up my VPS correctly they were very nice and was patient with me and helped me understand of how it worked great hosting I recommend if especially if you're an Xbox player who suffers from ddos attacks or if you want to host a Minecraft server

28 August 2022
Unprompted review
Rated 5 out of 5 stars

3 words, best. host. ever.

the reason why i call this is the best hosting ever is because of the great pricing and also the quality of support that i have given, i was told all of the pros and cons of using kubbur and trust me, theres much more pros than cons, this also boosted my tps from poor 13 to blazing stable 20.

28 July 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hi Ghana,

Thank you very much for leaving such a kind-hearted review of our services. The team at KUBBUR works so hard and it is good to see that they are getting the appreciation that they deserve.

Regards,
Cooper Hale
Management @ KUBBUR

Rated 5 out of 5 stars

The best 1€/gb host for Minecraft

The best 1€/gb host for Minecraft, fastest support I've ever seen and great uptime (I got 46 days uptime)

25 July 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Pizzalopa,

Thank you so much for your kind review towards our services. We do our best to be one of the most reliable providers on the market, while not charging an arm and a leg.

Warm regards,
--
Cooper Hale
Management @ KUBBUR Limited

Rated 1 out of 5 stars

Vps only ubuntu

11 June 2022
KUBBUR logo

Reply from KUBBUR

Hi,

We are currently, as we speak, refactoring our system to accommodate more operating systems as our current system is unfit to do this.

If you would like to try this feature early please reach out to our support team at support@kubbur.com and we'll be glad to give you early access.

I hope this sways your opinion of us, if not at least providing some additional perspective.

Cheers,
--
Kjartan Hrafnkelsson
Chief Technology Officer @ KUBBUR

Rated 5 out of 5 stars

Kubbur has Best and the only Legit DDoS…

Kubbur has Best and the only Legit DDoS protected servers. 10/10

9 June 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hi,

Thank you so much for leaving a 5-star review. We pride ourselves on having top-of-the-line DDoS protection systems.

Warm regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 5 out of 5 stars

10/10

The Hosting is great overall, useful for VPNS or reverse proxies or anything overall.

8 June 2022
KUBBUR logo

Reply from KUBBUR

Hi there,

Thanks so much for leaving such a positive review towards our services. We strive each and every day to provide the best possible experience for our amazing customers.

Warm regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 1 out of 5 stars

poor service

poor service , 2 days to enable one ip adress, after enable that cant reinstall the server , or need config ip manually , firewall stop work a couple of times and finally when get all ready they dont allow to send and recib emails so useless service.

19 May 2022
KUBBUR logo

Reply from KUBBUR

Hi Mauro,

I've managed to track down your account with us and the tickets you're referring to. I just want to provide context for anyone who might read this:

1) Indeed we did need to swap out the IP address, this is 100% our fault, and it did take a little bit longer than expected. After swapping it out we also had some minor issues with re-installs and fixed them swiftly (these would be the 2 days you're referring to). Due to these delays I added three extra days to your service to compensate for them.

2) The firewall outages were thanks to a DDoS attack on our API, which was resolved in no more than 10~ minutes.

Regardless, I understand your frustration but I felt this reply was nessecary since your review doesn't tell the whole story :)

Take care now,

Kjartan Hrafnkelsson
Management @ KUBBUR

Rated 5 out of 5 stars

VPS services are smooth

I'm hosting Pterodactyl & 3 other websites on the same vps. CPU isn't even spiking to 5%! It's consistently 0 - 2% (htop) - on just a 1 GB vps, wonderful isn't it? I'd recommend this if you got projects you wanna host easily, they also got fast support! They weren't lying about that one.

10 May 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey there,

Thank you for leaving such a kind review. The team at KUBBUR.com works so hard and it is good to see that they are getting the recognition that they deserve.

Warm regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 5 out of 5 stars

Above The Call of Duty

I experienced an unusual problem with my vps that nothing would connect to it, leading them to suggest that I have been blacklisted on path. KUBBUR solved the problem quickly and efficiently, but another problem was lurking beyond that complicated the solution. This turned out to be something beyond my vps, but you continued to assist, earning my great appreciation. Service was very professional and knowledgeable. Thank you.

4 May 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey there!

Thank you for leaving such a kind review towards our service. Our staff work very hard and it is good to see that they were able to resolve your problems.

Warmest of regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 5 out of 5 stars

Good Hosting

Good Hosting, Fast support and nice hardware.

4 May 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey Robbie,

Thank you so much for leaving a 5-star review towards our service. I am very glad to see that our hardware and support are working as advertised.

Warm regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 5 out of 5 stars

Very cool VPS & Minecraft Hosting

Kubbur is a very cheap minecraft hosting, its very kewl and they have a very cool hardware like r5 3600 for only $1/m :0

amazing support also, they respond within some few seconds, kinda is better than apexmc.
byebye, have a gr8 day.

3 May 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey Amir,

Thank you so much for leaving such a kind review towards our Minecraft service. We are very glad to see that you enjoy our pricing and our hardware.

Warm regards,
Cooper Hale - Managing Director @ KUBBUR.com

Rated 5 out of 5 stars

Amazing Support

I had a problem, and it was quickly handled. Not to mention the response times were fantastic, exactly as claimed on the website, and the servers they provide are outstanding. It's difficult to get this from any provider, but I believe I've found the place where I'll spend my money and time. <3

23 April 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey there,

Thank you so much for leaving such a nice review towards our service. I am very glad to see that our support team is performing at a high level.

Warmest of regards,
Cooper Hale - Managing Director @ KUBBUR

Rated 5 out of 5 stars

Best VPS / Minecraft hosting

This is the best VPS host I've ever used. It is very cheap and their support team are very helpful! Their Minecraft hosting is also very fast and I get no lag. I would definitely recommend this host to anyone looking for cheap and good hosting.

22 April 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey Codey,

Thank you for leaving such a nice review. I am very glad to hear that our hardware and support team are living up to their standards.

Warmest of regards,
Cooper Hale - Managing Director @ KUBBUR

Rated 5 out of 5 stars

Best VPS I've seen in a while

Support 10/10, if you have a problem they fix it. VPS - solid 10/10, fast internet speeds 10gbps.

100% would buy again.

20 April 2022
Unprompted review
KUBBUR logo

Reply from KUBBUR

Hey Justin,

Thank you so much for your very kind review. We take pride in our internet speeds and are very glad that they are living up to your expectations.

Warmest of regards,
Cooper Hale - MD @ KUBBUR

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