Tough tray, stand snd waterproof cover good quality. Items were sent promptly and arrived when they said it would be.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Tough tray, stand snd waterproof cover good quality. Items were sent promptly and arrived when they said it would be.
Company replied
Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... See more
Company replied
The chair has nice colour, comfy fabric. The minus is that I am 107kg heavy. The it's bearings works around 6 month for my weight. The item is tested for 110kg and recommended for 100kg. That is manuf... See more
Company replied
We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... See more
Company replied
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery. Box a bit damaged and a tiny chip out the paintwork but it’s not seen. I believe this was the delivery company and the package wasn’t dispatched like this.
I got this chair for my summerhouse. It has good support for my back and the recline is an added bonus. It was easily put together and seems to be sturdy enough. Time will tell. Cushions are nice and firm and I don’t think they will sag easily. I got this chair with £100 off and think it’s fab for the money. Would recommend.

Reply from kubdirect.co.uk
Lovely service, the delivery guy helped me to bring in the massive box. He was very nice and pleasant. I absolutely love my chair its so comfortable and well worth the money! Thank you

Reply from kubdirect.co.uk

Reply from kubdirect.co.uk
My delivery came much quicker than the specified date. Product is amazing & well worth the price (at this stage...).

Reply from kubdirect.co.uk
Arrived on time. The chair was easy to assemble and is super sturdy and comfortable. Just what my pregnant wife needed. Colour and style as advertised.

Reply from kubdirect.co.uk
I purchased the Haywood chair and footstool. I’m currently in my third trimester and this chair is a Godsend. It is so comfortable. It arrived quickly and was easy to assemble.
I would very much recommend this chair. It is at a good price point and the quality is excellent. It will see you through pregnancy, post partum and even afterwards. It’s not just a nursing chair!

Reply from kubdirect.co.uk
Delivery way ahead of scheduled or advertised lead time.
Mattress is good quality arrived in two plastic coatings to prevent dirt and damage in transit. Have not tested this mattress yet as we will transition and sleep train our little one in a few weeks to his new bedroom cot.
I would suggest to reduce the lead time you advertise in the website as we almost decided to buy in John Lewis as the lead time was showing 7- 10 days to arrive but in fact it arrives in 2 days.

Reply from kubdirect.co.uk
delivery was fast. i was kept informed and my email was replied tp when i had a query

Reply from kubdirect.co.uk
Ordered a reclining nursing chair on Monday. The chair arrived Thursday well ahead of the 7-10 days estimated shipping time. Very comfy chair and lovely to rock my baby boy in. Looking forward to the nights where my boy won’t settle so I can be comfy whilst he sleeps and I doze in comfort without worrying about being upright.

Reply from kubdirect.co.uk
Great help from Emma when I didn’t complete my order correctly.
Also good response from my Grandaughter when she received the chair

Reply from kubdirect.co.uk

Reply from kubdirect.co.uk
Delivery was on time and as promised. Product as yet untested but it looks good and is fit for purpose.

Reply from kubdirect.co.uk
The tuff tray and stand is brilliant. The height is adjustable so it works fine for my 12 month old grandchild. The tray can be on the floor or on the stand. We've had water play inside and outside on the stand, and the tray on the floor outside for sand play.

Reply from kubdirect.co.uk
Very quick delivery didn’t take long to build The chair is well made and comfortable my daughter loves it

Reply from kubdirect.co.uk
Great service, timely delivery…earlier than anticipated!
Fabulous product.
Well done!

Reply from kubdirect.co.uk
I love the chair I’m disabled and using the chair when I can’t sleep to rock it help the chair back moves I just want to show this chair is not just for mothers but others to and the shop made every try to make sure I was ok when finding out I’m disabled to tell me is a heavy box and I will need help getting it in and that shows care they even rang to make sure I was happy with the chair I must say they care thank you for your help

Reply from kubdirect.co.uk
The best chair ever!!!! We purchased a rocking chair and it has been a god send overnight for feeds! Brilliant customer service and delivery! Highly recommend

Reply from kubdirect.co.uk

Reply from kubdirect.co.uk
I bought the Mothercare gliding nursing chair and footstool and couldn't be happier with it. It's a quality comfy chair and Emma at Kubdirect was brilliant with a few questions I had prior to purchasing. Quick delivery too. Would recommend Kubdirect and will definitely buy from there again.

Reply from kubdirect.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.