Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The advertising for this product was very deceptive and misleading. I would caution any who may want a 3D as advertized: it is a regular cover. And the tiny print on the upper right corner does give... See more
Company replied
Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be fea... See more
Company replied
The product as described works well.it was delivered to my address securely. What I was not happy about is,why not quote the price based on our currency( canadian ) . I will rather see it instead o... See more
Company replied
2.9
Average
292 reviews
Replied to 71% of negative reviews
Typically replies within 48 hours
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Website needs better contact onfo
When using the website, ensure you have entered all info fully as their contact details are not evident.
27 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Dinosaur blankets
This company sent me the one thst was not in their commercial. RIP OFF NEVER EVER BUY FROM THEM BECAUSE THEY ARE NOT TRUE TO THEIR COSTUMERS!!! I PURCHASED 4 BLANKETS, SO EXPENSIVE! POOR MATERIALS. IT'S SO FRUSTRATING!
26 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Poor Customer Service/No direct way to Contact Comoany
I ordered a blanket and made a mistake with the shipping address. I immediately made attempts to cancel the order but there was no instructions or opportunity to do so. I then sent no less than three different emails requesting contact and assistance with my order and there is no other way to contact them. I never received any reply and now I’m out approximately $51 and no product. I definitely would recommend against purchases from this company.
UPDATE: I was recently contacted by a company representative who offered an apology for this incident. This was in response to my review and not my emails. They refunded my money in full to my account. The representative indicated my issue was relayed to management and they are working on changes to address the concerns from my transaction. They did not specify what changes they may be making and I sent a subsequent reply with my concerns and suggestions. I do appreciate finally having a chance to get my concerns out there and I do appreciate their having returned my money. I think that was a fair solution.
23 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
My own opinion- but stay away
Shipping took a long time. And unit does not fit in bathroom sink. And the bottles of sink clogs, very small and it didn’t even bubble. I don’t know if it worked.
Update: stay away from this business. I have sent 3 emails to return the drain filters. No reply on any of them. If I could change stars to 1, I would
Update: 4-15-26...company refunded money, will move back to 3 stars. Not going higher, too much hassle
31 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Took a while to receive my purchase but…
Took a while to receive my purchase but it works really well
12 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Dinosaur Blanket
The item advertised which was 3 dimensional in nature was not what I received. I considered this to be false advertising, I was very disappointed in the dinosaur blanket as it was flat.
17 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
This company is a scam I want my refund…
This company is a scam I want my refund back on my credit card asp
30 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I like the product.
25 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Everything was smooth
Everything was smooth and I received what I ordered in a timely manner
27 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Immediate response to my problem, even if they are in the USA and I in Australia.
I made a mistake in ordering more than I needed and contacted the company immediately to ask for a refund. They answered within a couple of hours, fixed my order and issued a credit nite. My refund will be transferred within days. Great work, I was very impressed with the service
27 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
everything was great
1 April 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was so happy to receive it as it came…
I was so happy to receive it as it came two hours before I went on a holiday. It was for my grandsons birthday. It was only after I purchased it that the ad came with the message 3D only for advertising. Even now that message only comes up sometimes so disappointed as that was why I bought it
18 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Disappointing Dinosaur Blanket
I ordered a dinosaur blanket for my autistic grandson and was very disappointed. It was shown as 3d, advertised to be 2d but was just a cheap flat 1d blanket with bright colors that look like they would run the first time they’re washed.
30 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Show the product for real
Show the product for real, not a three D version, sent the blanket back
13 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The feel the look
I like the feel of the blanket and the colors. I was looking for the dinosaurs to be in 3D the way it’s advertised.
18 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered one of their products on March 2nd.…
I ordered the telescopic clothing rod from kumocos/Luxe Lane but did not receive it. I appreciate that they made it right and sent me a full refund of my payment.
28 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Received wrong product
Received wrong product. After contact customer service, they promptly refund funds back into my account. Thanks for taking care of this matter.
28 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
False advertising
False advertising. It showed a blade but is a flat surface. I already have that and it is not satisfactory. I can’t seem to contact the company to return these. Service stinks.
26 March 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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