Their drink variety is unique. One of their foh staff, Gracia, is a friendly and thoughtful staff that she asked my name if it's a K or C in Katherine which made me felt really happy. Their kitchen st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff are always so nice and accommodating, food is consistently delicious and of course the matcha, my personal favourite, never fails!!! I will always come back to this shop as the environment is al... See more
customer service is really good, I love the $5 matcha deal, it is a really good deal (the main reason I come to Kumo). Everytime I go there would always be a long waiting line, if you just want to buy... See more
I get that they are very busy but they seem to be pissed when I politely asked they if received my online order because the drink never showed up 10mins after the “expected delivery” time or something... See more
Company details
Written by the company
Modern, minimalist and cozy Japanese dessert store serving signature fluffy soufflé pancakes, specialty drinks and coffee.
Contact info
198 Little Lonsdale Street, 3000, Melbourne, Australia
- hi@kumodesserts.com
- kumodesserts.com
The pancakes are amazing
The pancakes are amazing, they are very fluffy and jiggly. Amazing flavours to choose from. Staff are very friendly and helpful.
13 July 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.