The quality of the product goes without saying, this is not my first time buying with Kuurth and I am as impressed this time around as before. These are beautiful, quality, art inspired products that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great. It's a good shop I recomand it for this qualité and originali... See more
The quality on the jewellery is always on point. Never too expensive, but still delivers. Delivery is usually not a problem, but keep in mind that Christmas season could impact deliveries and the trac... See more
Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver. Will buy again, have bought seve... See more
Company details
Written by the company
Under construction, continuously.
Contact info
C/ Rossello 271, 08008, Barcelona, Spain
- info@kuurth.com
- kuurth.com
4.1
Great
3k reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Worth the Wait – Stunning Rings!
I am very happy with my order from Kuurth!
The rings arrived safely and are even more beautiful in real life than on the website. The quality feels great, the design is elegant, and everything was packaged very carefully.
Shipping took a bit of time, but the tracking updates were accurate and the package arrived exactly as promised. The whole process felt professional and trustworthy.
Overall, a great shopping experience with unique jewelry and reliable service. I would definitely recommend Kuurth and would order again without hesitation.
10 February 2026
Unprompted review
Refuse to answer emails, never shipped.
Ordered a piece a month ago. Absolutely no communication whatsoever and they refuse to respond to my emails. Item hasn't even shipped and I can't even request a refund. Very disappointed.
10 February 2026
Unprompted review
Reply from Kuurth
Dear Kat,
We’re sorry to hear about your experience and understand how frustrating waiting without clear updates can feel.
We’d like to clarify that we are responding to customer enquiries, however during this period we’ve been handling an exceptionally high volume of orders and messages (something we communicated on our website) which has unfortunately led to longer response times than usual.
Your order has not been ignored, and our customer service will prioritize your case.
We truly appreciate your patience and the opportunity to resolve this for you.
Kind regards,
5/5 product quality
5/5 product quality. However, customer service could be better. Contacted them after the shipment was 3 days late. Took them 2 more weeks to get back to me. Felt like they weren't completely honest saying the delay was caused because the product was held at customs while the timeline showed that they created the order just 3 days before the supposed date of arrival.
4 December 2025
Reply from Kuurth
Dear Chris,
Thank you very much for your feedback, we truly appreciate you highlighting the product quality, and we’re glad you’re happy with it.
We’re very sorry to hear that your experience with customer support and communication did not meet expectations. During that period we were handling an exceptionally high volume of enquiries, which unfortunately led to longer response times than usual, something we’re actively working to improve.
Regarding the shipment timeline, I can confirm your order was prepared and shipped on the same day you received your email confirmation of shipping!
If there’s anything further we can assist you with, please don’t hesitate to reach out, we’re always here to help.
Kind regards,
Just in itself is the Jewelry really…
Just in itself is the Jewelry really really amazing, each one a piece of art by itself
12 December 2025
Item was never delivered
Item wasn't even attempted to be delivered. There was hardly any shipping updates. Wouldnt give me a refund.
Terrible experience. Nice jewelry i guess.
5 December 2025
Reply from Kuurth
Dear Adel,
We're sorry to hear you haven't received your order!
From what we've seen, your order couldn't be delivered because the delivery address you provided was incomplete.
Don't worry, our customer service team will contact you shortly to offer possible solutions to this issue.
Thank you for your understanding!
Quality of packaging and of the ring…
Quality of packaging and of the ring are great! Definitely recommend
4 December 2025
never got my money back
11 December 2025
Reply from Kuurth
Hi Luca,
The return you submitted on January 26th has not yet arrived at our warehouse.
Please remember that, as previously informed, the refund will be processed once your order arrives at our offices.
Thank you for your understanding and patience. Best regards.
Long wait times and not completely as advertised
I initially ordered the (Shirotama C Bracelet) September 10 and didn’t receive the order until sometime mid November. The order got lost in transit and another was sent. The replacement I received was not as advertised. The original had a foggy, almost pearl like tint to the beads. What I received were clear low quality beads within the metalwork.
During the time this was being resolved I also ordered the (Soul Grasp Ring) the ring itself wasn’t as nice as I was expecting and was more cluttered looking than the pictures showed. I won’t be getting anything else from here unfortunately. I don’t think the price is worth the product unfortunately. I really wanted to like this brand.
10 September 2025
Unprompted review
Reply from Kuurth
Dear Tyler,
Regarding the delivery, we did our best to ensure a replacement reached you as quickly as possible. Those kind of incidents are beyond our control unfortunately :(
Concerning the Shirotama C Bracelet and the Soul Grasp Ring, we’re sorry to hear that the aesthetic did not align with what you were hoping for. Our product photography aims to represent each piece as accurately as possible.
We always welcome customers to contact us directly if something feels off or unsatisfactory, as we’re happy to review cases individually and explore possible solutions.
We’re grateful for your honest feedback, it helps us continue improving.
Kind regards,
The delivery was delayed and the ring…
The delivery was delayed and the ring was thin and not worth the price. The pictures did not show the ring that I received in the mail,mine was way thinner and felt cheaper.
10 December 2025
Reply from Kuurth
Hello,
We would like to clarify that, according to the shipping records, your order was delivered within the timeframe indicated on our website at the time of purchase.
Regarding the ring, our product photos are taken to accurately represent the design and proportions, and the specifications are listed on each product page. That said, we’re sorry to hear it did not meet your personal expectations.
If you would like assistance reviewing the item or exploring possible solutions, please contact our support team with your order number.
Kind regards,
Im still waiting for my order
Im still waiting for my order. No response. I was writing to you a few times. I love your products but I still didn’t get my package. Please tell me what to do, should I wait even more? Or you will give me my money back ;(
3 December 2025
Reply from Kuurth
Dear Karolina,
Please rest assured that you have not been ignored. Due to a very high volume of requests and ongoing logistics adjustments, response times have been longer than usual, as previously communicated, and this has unfortunately affected some cases.
We would like to properly check your shipment status and provide you with a clear update. Our customer service team has already contacted you to resolve this matter promptly.
Thank you for your patience and for your continued support.
Kind regards,
Sent me wrong ring
Sent me wrong ring, dont answer mail when i want to return my order
3 December 2025
Reply from Kuurth
Hello,
We’d like to clarify that our team has been responding to customer emails, although response times have been longer than usual due to the high volume of requests, as communicated in our automatic replies. We sincerely apologize for the delay and understand how frustrating this can be.
We want to clarify no case is being ignored.
Thank you for your patience, and we appreciate the opportunity to make this right.
Kind regards,
Very beautiful jewelery
Soo beautiful jewelery. I already have a lot of items and every purchase is another gem added to my collection. The quality is amazing and i hope to buy a lot more.
2 December 2025
Perfect experience
Perfect experience
Love the intriguing designs, well worth the money. Even with a shipping delay (due to logistics) I was notified with status updates and made sure I had a way to contact if I had concerns.
The packaging is great and I can't wait to save up for my next piece.
2 December 2025
Terrible customer service
I ordered 2 rings, the wrong size was sent for one of my rings so I just kindly asked for some sort of compensation so I could pay a jeweller to get it resized.
The first response took 19 days but I agreed on just taking a discount for my next order.
They gave a code that did not even work and I ended up having to wait another 2 weeks for them to say the code works despite sending proof it did not work the first time.
If you’re cool with being treated as a joke then buy away.
8 December 2025
Reply from Kuurth
Dear Ismael,
Response times during that period were longer than usual due to an exceptionally high volume of inquiries, as communicated in our automated replies.
We completely understand that delays and issues with a discount code can create a negative impression, and that was never our intention.
Regarding the resolution, we provided the agreed goodwill discount and confirmed its validity once reviewed.
Kind regards,
Order didn't come + no refund
Order didn't come, kuurth emailed me to say that my order wasn't coming due to stock issues and would refund me, they didn't. I emailed them about this, and didn't get a reply.
Had to get a refund through the bank I used.
20 November 2025
Reply from Kuurth
Hi Nick,
As we indicated in the email we sent you on December 2, 2025, at 8:17 a.m., if you haven't received your order, we would offer you either a reshipment or a refund, as it was unusual that you hadn't received it.
Since we haven't received a response, we await your decision.
Regards,
Good quality build and patterns as shown
1 December 2025
Item tracking does not work
Item tracking does not work. Ring got lost in the mail and after emailing back and forth, received it and it did not look like the quality piece on website. Looked cheap and was silvery, not blackened silver. Will never order from here again-bad quality.
6 December 2025
Reply from Kuurth
Hi Jung,
We just checked the tracking information you were provided, and it's working perfectly for us. Could you try resetting your cookies or searching with a different browser?
Regarding the ring, we're sorry it didn't meet your expectations, but I'd like to remind you that the ring you purchased is stainless steel, not sterling silver.
Furthermore, as shown in the photos on the product page, the silver color of the jewelry is clearly visible.
Best regards.
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