They take over 1hr to bring your car when you land. Could definitely plan better and be a bit more empathetic towards arriving customers.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
It's parking company .we offer meet and greet & park and ride all terminals in Heathrow Airport. Meet and greet.we meet customer on outside drop off area. Drive will take key nd drive back in to our secure compound.. All driver are fully insured to drive any car.. Park and ride:customer drive himself on our compound nd our shuttle drop you to the terminal where you flying from..
Contact info
Flat 137, Foundry Court, Mill Street, SL2 5FZ, Slough, United Kingdom
- 07850366784
- admin@kwikpark.co.uk
- kwikpark.co.uk
Replied to 22% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely shocking service my husband…
Absolutely shocking service my husband arrived at the airport following our booking which included entry and exit fees and in all fairness I had messed up and booked a day shorter which incurred a £20 charge which we were fine about. The parking attendant started demanding the fee to be paid in cash without a receipt at which point my husband said ill pay on return but I need a receipt to prove he had handed the cash over. The guy then handed him the parking ticket to pay my husband paid this without knowing they were included in the price. When my husband landed he called me to tell me what had happened so I called up the company and ended up in an argument with the owner/manager who told me to not so politely to do one and if I didn't pay the £20 charge i wouldn't have my car back i explained i would pay £12.50 minus the £7.50 that had already been paid in exit fees. When my husband arrived back he told the guy on the phone he would pay when they brought the car as there was £12.50 in charge in the centre console as it was the change from a £20 note from paying the fee. They brought the car back handed my husband the ticket and sodded off when my husband checked they had taken the money from the centre console and then made him pay the exit fee again. My car had more mileage on than what is stated from the airport to the car parking. The car was in an absolute state with mud all over it but some not bright person had obviously taken a rag to my drivers side door and now I have a lovely circle of scratchs. My husband did call the manager in regards to the issues and he called my husband a piece of s**t and put the phone down. The police have been informed I would strongly advise not using this company they are clearly taking things without owner consent then abusing you because your not happy about the service provided. I have photos videos and phone call recording
Quick and efficient service
Quick and efficient service both when dropping the car and collecting it: only a short wait for collection, even though the baggage handlers in Heathrow managed to get our bags into the hall before we had cleared immigration (a first for everything!). Happy to recommend and use again
Easy process well communicated friendly…
Easy process well communicated friendly service
No hesitation to recommend
All went as planned
clear instructions.
All went as planned
Stress free
will use again.
Absolutely great experience
Absolutely great experience. Thank you for such an easy meet and greet service
Terminal 5 meet and greet Heathrow
Service was exactly as advised. The guys are pleasant and take care of your vehicle. No waiting for the car to handover, car ready when we returned. The emails contained all the information needed for a smooth handover on departure and arrival back in the UK. Highly recommend.
Great value Heathrow parking
We were a bit wary, given the super low price compared to others, but turns out it was great value. Slight delay on drop off, but very quick and efficient on pick up. Small issue with payment was resolved quickly and professionally by Zubair from the team.
Would gladly recommend and use again.
Great fast service at a reasonable…
Great fast service at a reasonable price.
Good and reliable service
Good and reliable service. Could be a little bit more flexible for entry time for customers driving long distance.
Great service, short wait for car
Great service, everything smooth. Didn’t have to wait long (maybe 3 mins) for our car on collection. Makes parking really convenient both drop off and collection.
When booking make sure you are clear if your booking includes the entry and exit fee, as we had to find proof when arriving to avoid paying for our parking ticket.
The service was absolutely…
The service was absolutely satisfactory. Contrary to the negative reviews, I wasn't made to wait an hour to pick up my car.
Great service again.
Great service again.
I used kwik park every month..
Always on time..
Wouldn’t hesitate to use them again
Wouldn’t hesitate to use them again. Very efficient service.
Very unprofessional & rude
Very unprofessional & rude. Will never use them again.

Reply from Kwikpark
Good communication, quick service
Good communication. Driver was waiting for me on drop off & car waiting for me on pick up. What more do you want from a meet & greet service!
⭐️⭐️⭐️⭐️⭐️ Fantastic Airport Parking Experience!
⭐️⭐️⭐️⭐️⭐️ Fantastic Airport Parking Experience!
I recently used Kwikpark for a one-week trip to Greece, and the experience was absolutely amazing. The meet and greet service was smooth and seamless. I simply dropped off my car, handed over the keys, and they did a quick inspection.
When I returned, my car was returned spotless and freshly washed — such a lovely surprise! The entire process was hassle-free, and the service was professional and efficient.
Highly recommend Kwikpark for anyone looking for stress-free airport parking. Will definitely use them again!
Great service and smooth turn around
Great service and smooth turn around. Jags was great 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







