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See what reviewers are saying

Rated 5 out of 5 stars

They are always so incredibly kind and helpful. And they also go out of their way to help us find what we are looking for. I switched fully to kwik vape last year and I’ve not once regretted it. Amazi... See more

Rated 5 out of 5 stars

Customer service is faultless. The personal touch from Simon at Kwik Vape is fantastic ~ any items out of stock & he immediately makes contact with you to check options. In my most recent or... See more

Company replied

Rated 5 out of 5 stars

Ordered a Lost Vape Grus mod from Kwik Vape on the 14th Jan as their price was very competitive indeed. I was then advised that there was an error with their website and the mod was out of stock but... See more

Company replied

Rated 5 out of 5 stars

Having shopped with Kwik Vape for quite some time now I can hand on heart say I have never been disappointed with their service or their goods. When going into the shop the team are always frien... See more

Company details

  1. #97 of 127 best companies in Electronic cigarette store

Written by the company

After a number of years working for three of the UK's largest e-liquid manufacturers and supplying many of the UK's vape stores I began to realise that many of the so called 'big players' had lost their way, they all end up searching to supply the big corporates and inevitably end up 'just another product' on a supermarket shelf!, product development slows down, innovation slows until it halts and the passion that got them to where they are has gone. Kwik Vape is all about delivering excellence, working hard to match the right product with the right customer and always ensuring that our customers walk away happy and with a product that works for them. Whilst we have to stock certain 'big' brands we work hard to offer a world of choice, a liquid to suit every vaper and every budget, we have a number of so called Premium brands (in many cases premium simply means over-priced!) as well as some stunning budget brands (which are actually equally as good as the 'premium' liquids but simply not as greedy!). And, if you are looking for different or stand-out flavours then you can look at the many new ranges we bring in every month, sourced from award winning manufacturers. In a nutshell, Kwik Vape is here to put the passion back into vaping and to deliver great service & great value, we always welcome the opportunity to be part of your quit smoking journey and to guide you through the many options available. Pay us a visit and say hello, support your friendly, local independent Vape Store


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt service

I order sometimes online and can guarantee get the delivery same day or next day and staff no my orders and r good if change juice flavour will always check 1st

27 December 2025
Kwik Vape logo

Reply from Kwik Vape

Thanks for taking the time to write a review, much appreciated

Rated 5 out of 5 stars

Quick service

Quick service
Online shopping
Excellent service well informative staff in store

12 December 2025
Kwik Vape logo

Reply from Kwik Vape

Thanks for taking the time to write a review, much appreciated

Rated 1 out of 5 stars

Can not understand what experience I…

Can not understand what experience I should review, just purchased item , item is not your product, delivered by not your courier, web site as web site , very annoying spamming please review, but review what ?
Add : Add : review culture , don't cry . I paid your price. we are even

23 September 2025
Kwik Vape logo

Reply from Kwik Vape

What an odd review! (much like your other reviews!)

You ordered a product from our website, we are a retailer and we do not manufacture the products AND do not claim to either?!.

You ordered and your product was delivered exactly as per expectations.

Please do not attempt to purchase from us again and I would suggest you go to the shops yourself and pick things up as you are clearly not geared up for the world of online shopping

If only there was a 'customerpilot' so other retailers could be warned of strange custoners and have the ability to refuse sale!


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Rated 5 out of 5 stars

Very good vape shop the owner and co…

Very good vape shop the owner and co workers certainly know what they r talking about when it comes to vaping also they have lots of good offers wide range of machines and liquids once u go there u won’t want to go anywhere else

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Customer service is faultless.
The personal touch from Simon at Kwik Vape is fantastic ~ any items out of stock & he immediately makes contact with you to check options.
In my most recent order Simon even sent extra free nic salts for me to try.
It almost feels like he’s my very own personal shopper!
Really fast delivery.
Good variety of stock which is growing.
Good multi buy offers too.
I’m now a regular return customer.
If you haven’t done so already then place your first order as you will not be disappointed.

20 May 2025
Kwik Vape logo

Reply from Kwik Vape

Thanks for your review Kathleen, we will always do our best to exceed expectations

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, will be ordering again

14 January 2025
Kwik Vape logo

Reply from Kwik Vape

Thanks for your 5* review, much appreciated

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