kxkshop Reviews 

293
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

I love the way the back of the hat was embroidered lettering. The front was okay but wish it would have been done like the back. It is designed the way in which was requested just would the front emb... See more

Rated 3 out of 5 stars

I think the hat itself is solid. The numbering on the sides and the logo appear smaller than what I saw online. To me the logo just looks like a sticker that's on there and somebody stitched around it... See more

Company replied

Rated 5 out of 5 stars

Great product. Ive ordered 6 baseball shirts thus far, each shirt was specifically customized for the person to whom I gifted it to. Everyone liked / loved and appreciated the shirts!

Company replied

Rated 5 out of 5 stars

I’m very satisfied with the service and the quality of your products! I refer everyone to your company and I really believe in your quality of work and professionalism! I am a loyal fan and Customer.

Company replied

Company details

  1. #107 of 145 best companies in Sportswear Shop
  2. #2 of 2 best companies in Baseball
  3. #2 of 2 best companies in Basketball club
  4. #413 of 589 best companies in Clothing Shop
  5. #183 of 231 best companies in Men's clothes shop
  6. #5 of 5 best companies in Rugby

Written by the company

KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.

Flexible Shipping Options with Tracking

Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.

At KXKshop, your custom order is carefully produced and shipped with your timeline in mind. Ship via UPS, USPS or DHL. You’ll receive a shipping confirmation email with tracking info once your order ships. We prioritize quality — only items passing inspection are shipped. For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.

Contact info

4.2

Great

TrustScore 4 out of 5

293 reviews

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No history of asking for reviews

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4.2

All reviews

(293)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my jersey quality stitching and…

Love my jersey quality stitching and color going to order more merchandise 😁

28 September 2025
kxkshop logo

Reply from kxkshop

Hi Raymond,
Thank you so much for your awesome feedback! 💪
We’re thrilled to hear that you love the quality, stitching, and colors of your jersey. Your support truly means a lot to our team!

We can’t wait to help you design your next piece — feel free to reach out anytime if you’d like to customize something special. 🙌

Rated 5 out of 5 stars

Excellent communication and…

Excellent communication and responsiveness throughout the process. They were very accommodating with changes and replied quickly. The jerseys arrived ahead of schedule, which was a great bonus!

2 October 2025
Unprompted review
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Reply from kxkshop

Hi Elyse,
Thank you so much for your wonderful review! 💬✨
We’re so glad to hear you appreciated our communication and that your jerseys arrived even earlier than expected — that’s the kind of experience we love to deliver!

It was a pleasure working with you on your order. We hope to create more great custom gear for you again soon! 🙌

Rated 1 out of 5 stars

Customer service and shipping times are abysmal

Placed an order on September 25th for a Jersey on October 5th it arrived in Los Angeles and as of October 13th it is still in Los Angeles. When I contacted the company to ask why my package was delayed for a week just sitting in LA I was told oh don't worry check back in a few days. Very unsatisfactory answer customer service is horrible shipping times are far longer than they say I will update this once I receive my item.
I really hope the item is at least decent quality because I paid way too much for a horrible customer service and lousy shipping time it better at least be good quality.

13 October 2025
Unprompted review
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Reply from kxkshop

Hi Erin,
We’re very sorry to hear about your shipping experience — we understand how frustrating it is when a package is delayed, especially after contacting customer support.

Please know that we do our best to ensure every order arrives on time, but sometimes carrier delays occur once a shipment reaches the destination facility. We completely understand your concern and would like to look into this further for you.

Could you please reach out to us at support@kxkshop.com
so our team can review your tracking details and help resolve this? We truly appreciate your patience and hope you’ll be happy with your jersey once it arrives.

Rated 1 out of 5 stars

I ordered a pink TEXANS jersey 4 weeks…

I ordered a pink TEXANS jersey 4 weeks ago and they kept sending me these placating emails saying the Jersey was on the way. My daughter just opened the package and it was full of papers! Not even a piece of cloth! I'm out 80 dollars now....DO NOT PURCHASE ON THIS WEBSITE! SCAMMERS!

2 October 2025
Unprompted review
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Reply from kxkshop

We’re very sorry to hear about your experience — this definitely shouldn’t have happened. We take every order seriously and never send empty packages. Please reply here with your order number, or emaill support@kxkshop.com
with your order number and unboxing photos, and we’ll immediately investigate this issue with our fulfillment team.

If the package was tampered with or damaged during transit, we’ll work with the shipping carrier to file a claim and make sure you either receive a replacement jersey or a full refund.

We understand how frustrating this must be, and we’ll make it right as quickly as possible.
Thank you for bringing this to our attention — we truly value your trust and will resolve this promptly.

— KXKSHOP Customer Support

Rated 4 out of 5 stars

good quality for cost

We were pleased with the uniforms but because I only ordered 2 for sample sizes it took long to get them delivered. We are happy with the quality for the cost and will be ordering our team these uniforms.

3 September 2025
Rated 1 out of 5 stars

Still haven’t received

Still haven’t received

2 September 2025
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Reply from kxkshop

We’re glad to hear that your jersey has arrived and that you love it! 🎉
Thank you so much for letting us know — we truly appreciate your patience during the delivery process.

If you have a moment, we’d be grateful if you could update your review to share your experience after receiving the jersey — your feedback really helps other customers trust our work and motivates our team.

Thanks again for choosing KXKSHOP — we’re thrilled that you’re happy with your order! 💙

— KXKSHOP Customer Support Team

Rated 1 out of 5 stars

Easy ordering

I love your website you all make it so easy to order from .

3 September 2025
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Reply from kxkshop

Thank you so much for your kind words! 💙 We’re thrilled to hear that you found our website easy to use — our goal is always to make the ordering process simple and enjoyable.

It looks like the star rating might have been selected by mistake, but we truly appreciate your positive feedback either way. 😊

Thanks again for choosing KXKSHOP, and we can’t wait to serve you again soon!

— KXKSHOP Customer Support Team

Rated 5 out of 5 stars
kxkshop logo

Reply from kxkshop

Thank you for your great feedback! We’re so glad to hear you’re happy with the quality and fit of your custom gear. Your satisfaction means a lot to us, and we look forward to creating more uniforms for you and your team in the future.

Rated 4 out of 5 stars

Pants were WAY too big compared to a…

Pants were WAY too big compared to a typical Youth Small.

31 July 2025
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Reply from kxkshop

Thank you for sharing your feedback. We’re sorry to hear that the pants sizing didn’t match your expectations. Youth sizes can vary slightly depending on the design and fabric stretch, and we understand how frustrating that can be.

Our support team has noted your feedback and can assist with adjustments or guidance for future size selections. Please reach out to support@kxkshop.com
— we’ll be happy to help make it right.

Rated 1 out of 5 stars

My order has been on hold for over a…

My order has been on hold for over a week! Has not moved from facility that is an hour up the road. Should have been here a week ago. Absolutely irritated at this moment bc my son needs his baseball pants!!!

31 July 2025
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Reply from kxkshop

We’re very sorry for the delay with your order — we completely understand how frustrating that must have been, especially since your son needed his baseball pants urgently.

We’re glad to see that your package has now been delivered ✅. We truly appreciate your patience and understanding during the shipping process.

If everything looks good with your order, we’d be grateful if you could update your review to reflect your experience after receiving the product — your feedback really helps our small business grow.

Thank you again for choosing KXKSHOP, and we hope your son enjoys his new gear! ⚾💙

— KXKSHOP Customer Support Team

Rated 5 out of 5 stars

Great job all around

Great job all around. Very easy to design and order.

31 July 2025
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Reply from kxkshop

Thank you so much for your kind words! We’re thrilled to hear that you found it easy to design and place your order. Our goal is to make custom jersey creation as simple and enjoyable as possible.

We appreciate your support and can’t wait to help with your next team order!

Rated 5 out of 5 stars

I always use KXKSHOP for all my…

I always use KXKSHOP for all my gatherings and they are always on point with their products.

31 July 2025
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Reply from kxkshop

Thank you so much for taking the time to share your appreciation and trust in us! Your loyal support and positive feedback mean the world to us—they are the driving force behind our ongoing commitment to delivering high-quality custom products and exceptional service.

Rated 5 out of 5 stars

Great quality for the price

Great quality for the price! Item came faster than anticipated. The jersey looks better than I thought it would.

31 July 2025
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Reply from kxkshop

Thank you so much for your fantastic review! We are absolutely thrilled to hear that you found the quality great for the price and that the jersey looks even better than you thought it would! Making sure our custom items exceed expectations is what we strive for.

We're also delighted that your item came faster than anticipated! We've been working hard to optimize our production and shipping processes, and it's rewarding to see those efforts paying off.

Rated 4 out of 5 stars

Quality of product is great but…

Quality of product is great but shipping takes forever. Are these shipped within the US?

31 July 2025
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Reply from kxkshop

Thank you for your valuable feedback! We're thrilled to hear that you find the quality of our product great—that's always our top priority.
Custom jersey production requires a certain amount of time. This is a crucial step to ensure your jersey is flawless. However, once production is complete, we will arrange for shipment immediately at the fastest possible speed.
To accommodate different customers' time-sensitive needs, we offer multiple shipping options at checkout (such as standard shipping and expedited shipping). You can choose the shipping speed based on your requirements.

Rated 1 out of 5 stars

Don’t be fooled

Don’t be fooled , these jerseys are very poor quality for the price. I thought I was buying something decent. I brought up the material discoloring after only a couple times wearing them happening in the whole teams jerseys and they said we didn’t wash them soon enough. Customer service was as bad as the materials

30 July 2025
Unprompted review
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Reply from kxkshop

Hi Steve Ryan,

We’re sorry to hear you were not satisfied with your jerseys. Our products are made using industry-standard materials and production processes, and we inspect each order carefully before shipping. Discoloration can sometimes occur if the fabric is left damp for extended periods before washing, which is why we recommend prompt washing after use—especially for team uniforms exposed to sweat or moisture.

We understand your frustration, and our customer service team always aims to provide clear guidance and solutions. If you’d like, please contact us again with your order details so we can review the situation and see how we can assist further.

With best regards,
KXKSHOP Team

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