Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more
Company replied
Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more
Company replied
In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more
Company replied
Company details
- #47 of 51 best companies in Estate Agent
- #9 of 13 best companies in Advertising agency
- #10 of 12 best companies in Online marketing agency
- #18 of 20 best companies in Property Consultant
- #25 of 28 best companies in Property Rental Agency
- #9 of 10 best companies in Search engine company
Written by the company
We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.
Contact info
12b George Street, ba12eh, Bath, United Kingdom
- +34 917 90 54 32
- support@kyero.com
- kyero.com
3.9
Great
387 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The search filters just don't work
The search filters just don't work. I indicated 2 bedrooms and kept getting results for studios, 1 bedrooms.
29 September 2025
Reply from Kyero
Thanks for letting us know - this definitely shouldn’t be happening. It sounds like there may be a bug affecting the search filters. Please could you email us at help@kyero.com
and include the link from your search bar so we can investigate this further? We’re really sorry this happened, it’s not the experience we want for our users and we’ll get it looked into right away. Thank you, Jen
Real a aoutentic
Real, seriuse, efectiva, and one have Huma contact Yeah that's Very Rare + a personal Agent asp... Yup
30 October 2025
Unprompted review
Reply from Kyero
Thanks so much for your review!
The problem stemmed from the agent
The problem stemmed from the agent. She was polite via email, just polite, not particularly helpful and willing. However, on the phone she was incredibly rude from the very first second and even tried to mislead us by giving us false information about legal matters.
It was an unpleasant and strange situation, as if she simply didn't want anything to do with us.
Fortunately, everything has gone wonderfully since then with another real estate agency and we are now happily in this house.
2 October 2025
Reply from Kyero
Thank you for sharing your experience - we’re very sorry to hear this happened. It’s certainly not the standard we expect from agents who advertise on Kyero.
Please accept our sincere apologies for the way you were treated. We’d really like to follow this up to make sure it doesn’t happen again - could you share the agent’s details with us at help@kyero.com?
We’re pleased to hear everything worked out in the end, and we wish you every happiness in your new home. ^Jen
All good and easy to use
1 October 2025
Reply from Kyero
Thank you so much for your lovely feedback! ^Jen
Exceptionally professionals !
Professional, prompt on answering in a very good manner, all questions asked ! Polite and very helpful on connecting me with right person,from the side if town i was interested about !
27 September 2025
Reply from Kyero
Thank you so much for your kind words! We’re thrilled you found our service professional, quick, and helpful in connecting you with the right person. Your feedback really means a lot - we wish you all the best with your property search! ^Jen
Reply from Kyero
Thank you for your review! 😊 ^Jen
Reply from Kyero
Thank you so much for your lovely feedback!
Hello, I came to France to buy a house. I wrote to you several tmes but got no anser.
Hello, I came to France to buy a house
23 September 2025
Reply from Kyero
Hi there, we’re so sorry you haven’t received a reply - that’s not the experience we want for you. We’ve checked our system and can’t find any previous messages from you, so is it possible your enquiry and the lack of reply weren’t regarding us but the advertising agent directly? Please could you share more information and the property links with us at help@kyero.com? We’ll happily check which agent it was and follow up for you.
Haven’t step up In my eyes yet
So far I haven’t seen anything sent to me that I asked for. Just ruins and do it up Places or Small Places after asking and sending on search 5 bedroom 4 bathrooms
Property with commercial business attached.
Property with cafe bar attached to The property I get fincas, villas Apartments and wooden houses . I’m
Looking for commercial property with living area but no.
22 September 2025
Reply from Kyero
Hi there, thank you for sharing your feedback. I’m really sorry to hear the properties you’ve been sent haven’t matched what you’re looking for - that must be frustrating. It sounds like your search filters or alerts may need adjusting, have you got one set up?
You can easily create a new alert with your exact criteria... for example, go into the desired location search, from filters select commercial property, 1 bed, 1 bath, and click 'create alert' in the top right of your screen. This will ensure you only receive relevant results going forward and you can select more filters (e.g. price). If you’d like, please email us at help@kyero.com - we’ll happily check your settings with you.
Thanks again, Jen
Prompt responses
21 September 2025
Reply from Kyero
Thank you so much for your review! We're really happy to hear you found our responses prompt and helpful. Your feedback means a lot to us and keeps us motivated to provide the best possible service.
A Great Platform, But Vet the Agencies Carefully
I've been using Kyero to search for properties and have found the website itself to be excellent. It is visually appealing, very easy to navigate, and offers a good number of new property listings every week. The ability to contact agencies directly through their forms is a key feature that makes the process straightforward.
However, my experience has highlighted a couple of significant areas for improvement, primarily concerning the agencies on the platform rather than the website itself.
1. Communication and Accountability: The most considerable challenge is the inconsistent communication from some agencies. There have been multiple instances where inquiries have gone completely unanswered. It would be greatly beneficial if Kyero took a more active role in vetting its partner agencies for responsiveness. For a high-value transaction like property purchase, prompt and professional communication is not a luxury, but a necessity.
Personally: agencies that employ silence or delayed responses are immediately eliminated from consideration.
2. Property Transparency: There can be a slight lack of clarity regarding certain property details. Specifically, more precise information on the exact location and the current status of a property—whether it is ready to move in, under construction, or still in the planning phase—would be incredibly helpful for making informed decisions.
These criticisms are directed at the less reliable agencies and developers on the platform, as Kyero itself provides a very good service.
Final Verdict:
While the Kyero platform is top-tier and deserves 5 stars for its functionality and property selection, I am rating it 4 stars to reflect the critical need for better oversight of the agencies listed. My hope is that Kyero will focus more on protecting and empowering the buyers, as we are ultimately the ones driving the market that supports everyone else.
8 September 2025
Reply from Kyero
Thank you so much for your thoughtful and detailed review. We’re delighted to hear you find Kyero easy to use and full of great property options - that really means a lot. We also truly appreciate your constructive feedback about agent communication and property transparency.
While Kyero connects buyers with independent agents, we completely understand how frustrating it is when responses are slow or incomplete. I’ll be taking your comments to an upcoming team meeting, as I agree this is an area where we can take a more active approach to supporting buyers.
Wishing you every success in finding your dream home - and thank you again for helping us make Kyero even better! 💛
Reply from Kyero
Thank you so much! Wishing you every success finding your dream home!
Amzing site...kyero
Hi, it's a great service for us abroad looking for properties In Spain. All information on finger tips. Been viewing this site every time I need to search properties in Spain Barcelona for friends and family and now for myself. Thanks
17 September 2025
Reply from Kyero
Thank you so much for your lovely feedback! We’re thrilled to hear Kyero has been your go-to for finding properties in Spain and that it’s helping both you and your loved ones. It’s wonderful to know you find all the information right at your fingertips. Wishing you lots of success in finding your perfect place!
Reply from Kyero
Thank you so much for your kind words! We’re delighted to know you’re having a great experience and getting good responses every time. It’s wonderful to see Kyero working well for you and I really appreciate you taking the time to share your feedback.
Reply from Kyero
Thanks for your feedback. I'm sorry to hear you’re concerned about fake listings or leads. At Kyero, we only work with verified professional agents, and listings are provided directly by them. If you ever come across a property that seems suspicious, please let us know at help@kyero.com
so we can investigate.
you send property relative to my needs
you send property relative to my needs, thank you
15 September 2025
Reply from Kyero
Thank you, we’re really happy to hear that the properties we send match your needs. It’s great to know Kyero is helping you on your property journey, I hope you’ll find your perfect home soon!
Kyero are fair and easy to use and the…
Kyero are fair and easy to use and the leads come in clearly and with the link to the property advertised.
8 September 2025
Reply from Kyero
Thank you so much for your lovely feedback, it’s great to know the platform’s working smoothly for you ^Jen
Lots of options and plenty of information!
Lots of options sent and updated frequently. Good source of information, including descriptions and photographs.
14 September 2025
Reply from Kyero
Thank you so much for your lovely feedback! It’s great to know you find Kyero a good source of information with clear descriptions and photos - that’s exactly what we aim for. We really appreciate you taking the time to share your experience.
Really helpful information
Really helpful information. Queries and follow up wre prompt and useful.
1 October 2025
Unprompted review
Reply from Kyero
Thank you so much for your kind words! We’re really happy to hear you found the information helpful and that your queries were handled promptly.
The listings are great but agents never…
The listings are great but agents never get back to me with answers to my questions.
10 October 2025
Unprompted review
Reply from Kyero
Thank you for your feedback - I’m really glad you’re enjoying the listings, though I’m sorry to hear agents haven’t been replying to your questions. We expect all agents who advertise on Kyero to respond within two business days, so I understand how disappointing that must feel.
If you can share the property links with us at help@kyero.com, we’ll follow up directly with the agents and make sure you get the information you need.
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