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Kymoonn Reviews 4

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TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Assemblaggio impossibile

Ho acquistato la macchina per il vapore
Peccato che non combaciano gli strumenti per assemblare il tutto.
Oltre al fatto che esce acqua al posto del vapore

14 May 2026
Unprompted review
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Reply from Kymoonn

Gentile cliente, grazie per la sua recensione.
Ci dispiace moltissimo che il prodotto sia difficile da assemblare e che emetta acqua invece del vapore, causandole grande disagio. Prendiamo molto seriamente il suo reclamo.
La preghiamo di inviare i dati dell’ordine alla mail assistenza: service@kymoonn.com . Verificheremo subito il problema e le offriremo una soluzione adeguata nel più breve tempo possibile. Ci scusiamo sinceramente per l’esperienza negativa.

Rated 1 out of 5 stars

Il prodotto non ha rimosso nessun…

Il prodotto non ha rimosso nessun graffio
per cui non funziona

21 April 2026
Unprompted review
Kymoonn logo

Reply from Kymoonn

Gentile cliente,
Ci scusiamo sinceramente per la frustrazione e la delusione che questo acquisto le ha causato.
Il suo feedback sincero è molto importante per noi e il nostro team sta avviando immediatamente un'indagine interna sul problema da lei segnalato.
La preghiamo di comunicarci il numero d'ordine tramite la nostra email di supporto (service@kymoonn.com). Esamineremo personalmente il suo caso e le offriremo una soluzione adeguata il prima possibile.
Grazie per averci segnalato il problema.

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