While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give this item a zero, I would. I really thought this was going to be an authentic device that would give me some relief and back pain. After only six uses, the interior mechanism, gears, w... See more

Rated 2 out of 5 stars

I'm sure this is very effective for most people. My problem is my head needs to stay more elevated than this allows to be effective; otherwise my "crystals" get out of wack and I get very dizzy. Als... See more

Rated 1 out of 5 stars

I ordered Kyrobak on June 6, 2017 and paid IN FULL on my AMEX. Yes, Amex has already charged me! To date, June 29, 2017, I have NOT received the devise. I have attempted multiple times to reach the... See more

Company replied

Rated 4 out of 5 stars

After several decades of lower back pain, the Kyrobak provided some relief, especially after exercise and long walks. I did not obtain 100% cure but probably improved it by 75%. That was more than o... See more

Company replied

Company details

  1. Wellness centre
  2. Pharmacy

Information provided by various external sources

We’ve worked for over five years to create Kyrobak. It’s the culmination of all we care about — cutting waste, creating technology that makes a difference, solving consumer frustrations — and everything we’ve learned: Invest heavily in design, sweat the smallest details, push technology further than anyone thinks it can go and never compromise when it comes to the customer experience.


Contact info

2.0

Poor

TrustScore 2 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

More pain,

Mine back was more paintfull, but I did persist for a whole week. Than I Gave to a friend.
I can onestly say that I throw away a lot of money.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Eva,
Sorry to hear you were not satisfied with Kyrobak. Our clinical trials showed best results after 30 days of consistent usage. The first week of use is regularly reported as uncomfortable by Kyrobak users as the body is becoming adjusted to mobility again. We do stand by our product however and if you don't like it, you can return it for a full refund within 60 days of purchase.

Rated 1 out of 5 stars

waste of money

Definitely not worth the money, would not recommend this product.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Brian,
We'd love to hear additional feedback on what you didn't like about Kyrobak. Please email us: cs@kyrobak.com. We also offer a full refund within 60 days of purchase, no questions asked.

Rated 5 out of 5 stars

Kyrobak

Kyrobak has resolved a sciatica and buttock pain that was left from a fall about 10 years ago and an intense Chiropractor rehabilitain that lasted 6 months but left me with the residual symptoms above. For me it has been a fantastic success.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Great to hear, Stephen.

Rated 3 out of 5 stars

So far no discernible benefits

There has been no miracle cure so far or even any improvement in symptoms. Obviously it has done no harm and maybe it is too early to see a big improvement. However my wife, who bought it for me, insists I continue using it!

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi there, our clinical testing found most patients found relief after 30 days of consistent (2-3 times daily) use. Hope to hear that you're experiencing big improvements in the near future!

Rated 4 out of 5 stars

Happy with it

Once recovered from my period back spasms, it feels quite soothing. It also feels like I've achieved something.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Great to hear, Natasha!

Rated 4 out of 5 stars

It has helped

It is very good but would have been better if you could sit in a chair instead of lying daun on floor or bed I have found that my back pain is ninenal now And I am now able to go for walks without being in a lot of pain I recommend this product for anybody who is suffering its expensive but worth it but you need to persevire as it takes a few weeks before you feel the benefit

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Yoland, thanks for the feedback. We are always looking for ways to improve the Kyrobak and upright treatment is at the top of the list. Unfortunately, our R&D team hasn't been able to effectively mobilize the sacrum in a sitting position. That movement is key to the treatment. We'll keep trying though!

Rated 4 out of 5 stars

using the kyrback

Good but hard to find the right position

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Peter, thanks for the feedback and glad to hear you're seeing positive results with Kyrobak. We have a how to site with step by step video instructions (www.howtokyro.com) if you have any trouble with getting into the correct position.

Rated 4 out of 5 stars

Good tool

When struggling with lower back I bought the kyrobac to exercise the lower back.
Really has helped greatly.
Very easy to use (I found the bed easiest) and it turns off after ten minutes so you do not have to think about anything.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Adrian, thanks for the feedback. Glad to hear you're getting good results from Kyrobak.

Rated 5 out of 5 stars

ezcellent product, cannot fault it.

So glad I purchased this product. My back problem is so much better since I have been using it and I do not need to see my osteopath quite so often.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Thanks for the feedback, Ann. We're glad to hear of your improvement.

Rated 5 out of 5 stars

sceptism proved unfounded

Excellent product after suffering with extremely painful sciatica for 4 months the Kyrobak relieved my pain significantly within 3 days and it was gone completely after 2 weeks and thankfully has not returned. If I get any back twinges I use the machine and get immediate relief. I was very sceptical about the claims in the Kyrobak advert but am happy to be proved wrong.
I would highly recommend this product.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Glad to hear it! Cheers!

Rated 1 out of 5 stars

Kryobak for bad backs? Cant get off the floor.

The massage feeling from kyrobak is a good feeling the problem is I have to lie on the floor. So when finished I cannot get to my feet. Its just to painfull.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Keith, thanks for the feedback. It's possible to use Kyrobak on your bed or sofa if that's more comfortable for you. The floor is where we often demonstrate the device but it's suitable for use on any flat surface where you can lie down. Please reach out if you'd like more info!

Rated 5 out of 5 stars

Relief of pain

Made a big deference in lower back pain.

5 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Albert, thanks for the note. Glad to hear Kyrobak has provided you with the relief you were searching for!

Rated 2 out of 5 stars

Product Weight

It's not as light weight as advertised particularly for someone with a bad back.

4 February 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Marcia, we're sorry to hear about your trouble with the device. Our research scientists are always looking for ways to improve Kyrobak but unfortunately 6.94 lbs is the lightest we've been able to build an effective product. Any lighter and the CPM technology could potentially be compromised by a user, which is counter-productive to both you and us! I'll pass your feedback on to our R&D department, hopefully they have something new in the works soon.

Rated 1 out of 5 stars

The Kyrobak

Please be advised that the Kyrobak was a waste of money. I used it according to instruction and it did absolutely nothing. I tried contacting the company and couldn't get though, so was never able to get a customer service rep.

29 January 2016
Unprompted review
Kyrobak logo

Reply from Kyrobak

Hi Robert, we're sorry to hear that you are not pleased with your Kyrobak purchase. We stand by our 60 day money back guarantee. Please email cs@kyrobak.com and we will process a refund if you are within the guarantee period.

Rated 2 out of 5 stars

review

The unit is too stiff. Purchased for my husband who has had back surgery and he's unable to comfortably have it under his buttocks.

20 January 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look