La Romi | Baby + Toddler Boutique Reviews 283

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Super quick delivery and lovely products. Only advice would be to respond or share people’s social media tags, it makes people Feel noticed by businesses and more likely to purchase again. (I tagged... See more

Company replied

Rated 5 out of 5 stars

What a great little company! I’ve been ordering dummies for my daughter ever since I found the website and I will continue until she doesn’t need them anymore. Then I shall carry on recommending.... See more

Company replied

Rated 5 out of 5 stars

Ordered a few times from this company after finding on Instagram - fantastic as always, friendly, love the designs, quality all hand made we have new headbands for the collection and a dribble part... See more

Company replied

Rated 5 out of 5 stars

Really easy click and collect service! I didn’t realise until I got home that some of the soothers I had purchased were the wrong size, however the lady was so helpful and delivered the correct size t... See more

Company details

  1. Baby shop
  2. Children's clothes shop
  3. Wholesaler

Written by the company

We lovingly hand make the following products in the UK from fabric we source worldwide: Dribble Bibs | Teething Bibs | Baby Blankets | Personalized Baby Bibs | Tag Travel Blankets | Baby Girl Hair Accessories | Baby Headbow Bands and more.. Also because Romi is a surgical nurse we also do custom surgical scrub caps. We are constantly working on new products so do get in touch :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

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Rated 2 out of 5 stars

Worth it for the Bibs dummies

Products great but communication is sub-par at best.

Update: La Romi then emailed me, based on this review, trying to backtrack on their sloppy service and begging for an improvement on their review score. Not even worth it for the bibs dummies, order through amazon if at all to guarantee you'll actually get a decent service along with your products.

27 May 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Thank you for your review.
We are very sorry you have had a bad experience with our company. Please get in touch to support@la-romi.com so we can resolve any issues and investigate further.

Update :
Hi Abi.
we got in touch as soon as we saw your message, we are a small family business that is working as hard as possible to cope with the demand that coronavirus has created. We receive hundreds of emails daily but we always try to resolve issues for customers and reply instantly.
It's disappointing to see that you aren't happy with the service, so much that you felt the need to write an update saying we begged for you to change your review; when in truth we just wanted to reassure you and explain the reasons there were delays, etc.
It seems very unfair to go out of your way to say we contacted you to backtrack your review, when contacting customers to explain situations and reassure them is in our option the most sensible thing to do.
Wishing you all the best,

Regards
---------

Rated 5 out of 5 stars

Very happy

Easy to order, fast delivery with a lovely message not to mention super cute and amazing quality products!
Will be recommending to friends and family and shopping again soon!

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Recieved quickly

Recieved quickly, lovely dummies, yet to use them as baby isnt due until april! Cant wait to use them though!

Thank you!

20 March 2020
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, and quick delivery would definitely order again

10 March 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Aww thanks so much for sharing :)

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, great company x

9 March 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Great to hear this! 💜🥰 We love to keep our customers happy

Rated 5 out of 5 stars

Adore our purchases from this store

Adore our purchases from this store! Highly recommended

8 March 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Awww thanks for the glowing review. It's lovely to know our customers appreciate our hard work.

Rated 5 out of 5 stars

Lovely website

Lovely website!
Easy to use and very quick delivery. Beyond happy.

3 March 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Thanks so much for taking the time to share your experience :)

Rated 5 out of 5 stars

5 stars !

Fab customer service and very quick delivery, would definitely recommend :) will definitely order from here again !

3 March 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Aww thanks so much for sharing :) it means a lot you took the extra 2 mins to leave a review

Rated 5 out of 5 stars

Excellent service

Excellent service! Super fast delivery! Ordered again and will definitely be shopping with them again

10 February 2020
Unprompted review
La Romi | Baby + Toddler Boutique logo

Reply from La Romi | Baby + Toddler Boutique

Thanks so much, we try our best as a small business :)

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