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Rated 2 out of 5 stars

Great coffee, but the staff need to calm the f… down with the snobbish attitude. It’s not the first time, apparently it’s a thing here. So come on la Cabra, like I said great coffee, but remember... See more

Rated 5 out of 5 stars

It is a coffee roaster that carefully selects very delicious coffee. You can also study by comparing the different purification methods. I'm sure it's the right coffee roaster choice. I'm worried t... See more

Rated 5 out of 5 stars

So I'm just reviewing the webshop and the roastery. So La Cabra is one of the best coffee roasters in Europe. So far, I never had problems with my delivery to Germany. My orders were always processed... See more

Rated 5 out of 5 stars

La Cabra is one of the best Scandinavian coffee roasters and even one of the best in the world. I knew la cabra for +3 years, they never let me down، amazing coffee, great people, and very wonderful... See more

Company replied

Company details

  1. Coffee Roasters

Written by the company

La Cabra Coffee is a modern coffee company established in Aarhus, Denmark in 2011. From our roasteries in New York and Nordhavn, we’re shipping our coffee, chocolate, equipment and stoneware from K.H. Würtz to more than 40 countries. Reviews of our cafés and bakeries can be addressed to our customer service or Google reviews.


Contact info

3.1

Average

TrustScore 3 out of 5

62 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Great coffee

Great coffee, but the staff need to calm the f… down with the snobbish attitude.
It’s not the first time, apparently it’s a thing here.
So come on la Cabra, like I said great coffee, but remember you are not saving life’s here.
Okay! Being an exile Jyde, living in copenhagen, i’m farmiliar with the price of coffee. Spending almost every sommer in Aarhus, one of many compliments have always been the smiling helpful service in stores and restaurants around the city. So arriving to La Cabra, as a ritual, we were quite surprised how we were greeted, getting a arrogant preaching about that “you can’t order a cotardo”🤷‍♂️ “you have to specify the exact amount of espresso and milk, you want”🤷‍♂️ We payed 178 Dkr. for two cups of coffee, formally known as a latte, and a cotardo, and a hot chocolate and one croissant. We didn’t complain about prices or that the coffee was lukewarm, and without any body!!
But thankfully there is a lot of other high quality coffee shops in aarhus.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

La Cabra is one of the best…

La Cabra is one of the best Scandinavian coffee roasters and even one of the best in the world. I knew la cabra for +3 years, they never let me down، amazing coffee, great people, and very wonderful service. the most important thing is that each coffee has a different story and la cabra's staff will definitely introduce each coffee story in a special way. They also have a coffee subscription which I am already subscribed to it, in this way you'll guarantee your monthly flow of beans until your door.
I have not enough words to describe la cabra.
Well done guys.

29 July 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Mohammed,

Thank you so much for your praising words.

It is amazing for us to know how much you appreciate the work of us and our partners. We will do everything we can to continue to live up to your praise.
We hope to bring you many more fantastic coffee experiences in the future.

Have a great day.

All the best,
La Cabra Team

Rated 5 out of 5 stars

Great service

I was unable to collect my La Cabra monthly delivery as I was on holiday and they were kind enough to resend it free of charge.

The coffee is always amazingly delicious, the best I've had. We received some chocolate one month which was also delicious.

25 July 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Patrick,

Thank you very much for your kind review.

We are excited to know you have a good experiences with our service and our subscription. We hope to provide you with many more delicious coffee experiences in the future.

Have a great day.

Best wishes,
La Cabra Team

Rated 5 out of 5 stars

Subscription

Been subscribed for a year now, have been drinking and working in specialty coffee for more than 5 years myself, including being the roastery manager at Drop Coffee Roasters. Haven't been disappointed with their coffees yet, and the chocolate they recently sent out was just absolutely amazing.

30 June 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Kaetlyn,

Thank you very much for your kind words.

We are excited to know that you are enjoying our Discovery Subscription. We hope to bring many more delicious coffee experiences in the future.

Best wishes,
La Cabra Team

Rated 5 out of 5 stars

How to choose a delicious coffee roaster

It is a coffee roaster that carefully selects very delicious coffee. You can also study by comparing the different purification methods. I'm sure it's the right coffee roaster choice.

I'm worried that the package (without the box) is not stable recently. It does not affect the quality of coffee.

6 June 2022
Rated 5 out of 5 stars

Super coffee super service

25 February 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Ben,

Thank you very much for the 5-star review and the kind words.

We are looking forward to serving you again.

Have an amazing day.

La Cabra Team

Rated 5 out of 5 stars

La Cabra gave me a very detailed reply…

La Cabra gave me a very detailed reply to my email, which was very helpful.

25 February 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Sang Hoon Kim,

Thank you for the 5 stars.

I am happy to know that we helped you with your questions. You are always welcome to reach out again.

Have a great day.

La Cabra Team

Rated 5 out of 5 stars

Great customer service

I had an issue with the method of declaring the shipment value, due to that I was charged with additional taxes. Following my complain, they've corrected their declaration method and sent me a compensation against the loss on tax.

Fair business with great customer service, and coffee of course.

23 February 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Gal,

Thank you for your kind review.

I am thrilled to know that we were able to help you by sorting out this issue. This has also helped many of other customers, thank you for bringing it to our attention.
I hope this helps you to enjoy more of our coffees in the future.

Have a great day.

La Cabra Team

Rated 5 out of 5 stars

Great coffee and great service

By far the best coffees I've tried so far! The customer service is really helpful and responsive as well so I couldn't be happier.

22 February 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello Tom,

Thank you so much for the kind review.

It is great to know that you are excited about our coffees. This keeps us excited about delivering and sharing delicious coffee experiences with our customers.

Have a great day.

La Cabra Team

Rated 5 out of 5 stars

Best Coffee Shop

I love La Cabra coffee so much. First, their website is so clean and easy to find coffee beans and place your order. Second, their staff are very friendly and with warm heart to help me with my duplicate orders. Third, their coffee beans are the best, for taste, package, everything. I already became one of the subscribers already!!!

22 February 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hello,

Thank you for this lovely review.

I am excited to know that you have had a great experience with our website, team and products. Even great enough for you to join our subscription, I hope you will enjoy the coffees we have planned for you in the future.
Going forward we will do our best to continue to live up to your praise.

Have a wonderful day.

La Cabra Team

Rated 5 out of 5 stars

Regarding an online order

I had an issue with an online order, and the La Cabra team responded both politely and promptly, making my business feel appreciated. I have always had a pleasant experience communicating with the La Cabra team. They are always sincere and eager to find solutions, no matter the issue. Customer service is as top notch as the coffee!

14 January 2022
Unprompted review
La Cabra logo

Reply from La Cabra

Hi there,

Thank you for the kind words. We are thrilled to hear that you had a good experience getting in touch with our team. You are always welcome to reach out to us again should another situation occur.
Have a great day.

La Cabra

Rated 5 out of 5 stars

Amazing coffee

Amazing coffee! Have a monthly subscription to sweden ( its in my mailbox about 2 days after roasting!) where i get four boxes of their selected beans. Always really good an sometimes AMAZING!

27 December 2021
Unprompted review
Rated 5 out of 5 stars

Great product and support

With La Cabra I really feel the care they put into all aspects of their work. This is true about their coffee, subscription and also support. I recently had a lost delivery. The support was really helpful and sent me another package without any hesitations or extra cost.

19 August 2021
Unprompted review

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