Lacasadellafibra Reviews 

121
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I think this is one of those Ghost Shops.. DON'T BUY ANYTHING FRIM THEM SERIOUSLY. I bought 3 japandi 3d wall art pieces. The picture shown them framed like the ones Wayfarer sell, but they aren'... See more

Rated 1 out of 5 stars

Scammed. Sent a poor quality speaker terrible sound. Asked for return and refund and they're offering 30% they obviously dont have a proper returns policy. Shocking that people are out there getting... See more

Rated 5 out of 5 stars

I had ordered headphones and a fitness watch.The headphones were not bad but I didn’t like the watch so they happily gave me a refund for it.

Rated 1 out of 5 stars

said 3 days delivery its been 2 weeks they are not a uk based company my order has yet to arrive at Heathrow airport, so where is it coming from no support no email replies have had 11 tracking upda... See more

Company details


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(121)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company

Scam company, you can’t contact them and they don’t reply to email. Item not as described….. fake basically

2 February 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!!!!

AVOID AVOID AVOID!!!!!

This company is bogus. It’s the type of company that featured recently on “Rip Off Britain” and “This Morning”. They are based in China, not the UK and when you want a return, offer discounts to avoid reimbursement. Both programmes advised consumers to take note of the reviews and not to be taken in .
The quality of goods is poor, therefore, don’t be tempted by great prices. If it’s too good to be true, it really is,

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Don’t buy! This is a fake company / scam.

Wrong size and horrible quality. In my case, I found the exact same product on Amazon for less than half the price — with an accurate description (after my purchase with this FRAUDERS

La Casa della Fibra provides completely misleading information: fake descriptions, incorrect sizing, distorted image scales, and very poor quality.

I am currently fighting to obtain a refund.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Clearly a scam. They don’t respond to emails and the phone number they give for contact doesn’t work either. Do not buy anything from them.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

I recently bought luxurious winter coat

I recently bought luxurious winter coat
Just made of polyester
£60 I paid. Poor quality
I could of made item myself and it would look a lot better this shabby shit show.
It's not even warm.
Totally disappointed, won't be buying from them again...

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Please please please do NOT buy…

Please please please do NOT buy anything from this company. It’s total
scam. Products are fake Chinese knocks offs. Absolutely disgraceful how this company is allowed to operate. Spread the word please

26 January 2026
Unprompted review
Rated 1 out of 5 stars

This is my second message to trustpilot…

This is my second message to trustpilot about my sent item. Demanded a refund because of poor quality and incorrect sizing and was initially offered 30% compensation then 60% otherwise item would have to be sent to China for a refund. The jacket cost £59.99 and then recorded delivery £37. What a scam something must be done about this and the company should not be allowed to trade. They have broken the trade discrimination and consumer rights. I should have read the comments.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero

Zero! Absolute crap fakes😡 how are they allowed to trade? Can’t believe they get away with selling absolute garbage, THEY ARE SCUM KEEP AWAY!

24 January 2026
Unprompted review
Rated 2 out of 5 stars

They sent me the wrong order

They sent me the wrong order and it took 5 emails back and forth to resolve the matter. They’ll offer you first 10% off, then 30% and in the end 50% off, but I do not want the wrong item. Eventually they offered to send the correct item but I no longer want it. The quality is also shit for this price.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company do not order from

Terrible company do not order from! It’s a con. Phone number doesn’t work and they don’t respond to emails with request for refund info. Quality of product was shocking. Very expensive item ordered and so dissapointed. Tried to request refund but there no info link or customer service so o will contact my bank for a charge back. Order number LCDF6300. Item was £60 and arrived shrink wrapped like worse than the cheapest items off Amazon from china. Don’t waste your money

18 January 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend

The purchase of the leather blazer unfortunately turned out to be a complete failure in terms of order fulfillment and after-sales service.

Prior to placing the order, I carefully reviewed the size chart provided by the seller. Based on the information presented, I decided to order one size larger than my standard size. I normally wear size L, but I ordered XL, as the differences in measurements were minimal and I wanted a slightly looser fit, which is fully reasonable for a leather blazer.

After several weeks of waiting, I received the shipment, and at this point there was a major discrepancy between expectations and reality. The delivered product did not correspond to the ordered size in any way. The blazer was sized more appropriately for a 10-year-old child. It was so small that it was impossible to even put an arm into the sleeve. The product clearly failed to meet the declared specifications.

I then contacted the seller via email, requesting the return address. I sent several messages. After a few days, I finally received a response; however, instead of providing a proper solution, the seller offered a refund of only 30% of the purchase value, without requiring the item to be returned. This proposal was unacceptable, as it does not resolve the issue of a non-compliant product and shifts responsibility onto the customer.

The entire process — from an inaccurate size chart, through a lack of quality control, to a very poor standard of complaint handling — demonstrates a low level of customer service. From the customer’s perspective, there is a clear lack of transparency, reliability, and genuine willingness to resolve the issue.

I do not recommend this purchase. The risk of receiving a product that does not match the description, combined with difficulties in obtaining a proper return or refund, is unacceptably high.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality product

Poor quality product, not as advertised. No reply to refund request email. Theft. Do not buy from this website. I was foolish not to check Trustpilot first.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Shocking SCAM !

Shocking SCAM !!

I was buying a beautiful Amethyst mug, I actually received the most worthless resin cup you could imagine, nothing like the actual product. Shame I can’t add photos here, I paid £30 for this mug and when complained was offered £15 refund.. The mug isn’t even worth £5 it’s terrible and won’t be used. Hopefully Karma will be my refund

10 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Took 3 weeks for item to arrive and when it finally did, the packaging looked like something from a seaside grabber machine and not what was shown in the images. Nothing premium about it to reflect the cost.
When I asked to return it they eventually replied (usually one email every 24 hours or so) they offered a 10% refund which I rejected.
24 hours later they offered 20% refund and 24 hours after that offered 30%.
I insisted I wanted to return it for a full refund and then they replied saying I’d have to send it recorded delivery to China which would cost half the item value plus the carbon footprint.

Buy from this website at your peril!! Scammers!!!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

I feel sick in the stomach. I bought 3 very expensive pendant lights. The product arrived two weeks later , packaging was very good, one of the lights does not work and I am so disappointed despite having sent 3 emails , their contact number does not work. Please avoid purchasing from this company.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a large minimalist clock…

I purchased a large minimalist clock that arrived yesterday, they sent 4 rods, a base and 2 hands and nothing else to attach anything together. As expected there have been no responses to my emails and their customer service number doesn't even ring out. Please avoid at all costs!

9 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look