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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their craftsmanship and durability, with many expressing delight with their purchases. The delivery service is frequently mentioned as rapid and efficient, with items arriving well-packaged and secure, often with helpful updates. Reviewers also appreciate the excellent customer service, noting prompt and courteous responses to queries, and a feeling of being valued. However, some customers also noted minor issues, such as a product leaking despite no visible cracks, and one instance where a delivery required a signature without prior notification.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality and design. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products like knives and pans for... See more

Order

Consumers find the ordering process to be positive, with many reporting seamless online purchases and timely... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal tou... See more


Company details

  1. #8 of 22 best companies in Wine wholesaler and importer
  2. #16 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #9 of 43 best companies in Beverage Distributor
  4. #19 of 94 best companies in Kitchenware Shop
  5. #24 of 81 best companies in Wine shop

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

This company offered the best price and included delivery.It arrived well packaged and I am realy pleased with the whole process.I did have a query and they responded immediately which was also good

2 December 2025
Rated 5 out of 5 stars

A really wonderful company!

What a really excellent company! I wrote to say I needed to replace an item and I received an answer back almost immediately (even though it was a weekend!) The replacement was ordered with no problems and the most charming and helpful emails confirming it all were sent by Oliver from Lacbleu. I am so delighted with the cutlery set I ordered from them, and their absolutely excellent customer service! Highly recommended!

16 November 2025
Rated 5 out of 5 stars

I ordered the De Buyer Kobra V Slicer…

I ordered the De Buyer Kobra V Slicer and I didn't get chance to out in a different delivery address to the.billing address. So I emailed them a day later and they responded immediately with yes of course we can send it to a delivery address - and so they did. It arrived soon after at my friend's address. A quick and efficient friendly service. So it's 5.out 5.from me.

26 November 2025
Rated 5 out of 5 stars

Good value & interesting French products

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner.
Smaller companies don't always come up on the first page of a Google search, and this buying experience showed that it is worth looking at who comes up on the second page. What closed the deal fro me is that Lacbleu offered matching forks, whilst so many other companies just sell the steak knives.

11 November 2025
Rated 5 out of 5 stars

An exceptional company

An exceptional company. Prompt & courteous replies to emails, updated information as required & eventualy wonderfully packaged goods. A pleasure to deal with them !

29 October 2025
Rated 5 out of 5 stars

Genuinely an excellent company

Genuinely an excellent shopping experience. Website is is easy to navigate, the pan I bought was well priced (and excellent quality!), and shipping and packaging couldn’t really have been better. I’ll be back.

9 October 2025
Rated 5 out of 5 stars

Well and securely packaged

Well and securely packaged. Very good quality product. I know this is a family business and I always like to support small businesses. Rare for me to write a review. Will definitely buy from them again.

22 September 2025

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