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Lacbleu UK Reviews 149

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TrustScore 5 out of 5

4.9

Wine wholesaler and importer
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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their craftsmanship and durability, with many expressing delight with their purchases. The delivery service is frequently mentioned as rapid and efficient, with items arriving well-packaged and secure, often with helpful updates. Reviewers also appreciate the excellent customer service, noting prompt and courteous responses to queries, and a feeling of being valued. However, some customers also noted minor issues, such as a product leaking despite no visible cracks, and one instance where a delivery required a signature without prior notification.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality and design. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products like knives and pans for... See more

Order

Consumers find the ordering process to be positive, with many reporting seamless online purchases and timely... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal tou... See more

Company details

  1. #8 of 22 best companies in Wine wholesaler and importer
  2. #16 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #9 of 43 best companies in Beverage Distributor
  4. #19 of 94 best companies in Kitchenware Shop
  5. #24 of 81 best companies in Wine shop

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.

Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

6 Piece Cheese Knife Set

Very happy with the set of cheese knives which were promptly dispatched but the delivery by Royal Mail was poor. Delivered 2 days after the specified time and wasted my time waiting in for delivery.

24 November 2024
Rated 5 out of 5 stars

We ordered a black ceramic garlic pot…

We ordered a black ceramic garlic pot and utensil holder for our newly refurbished kitchen! These little finishing touches make a huge difference.. Arrived really well packaged, gorgeous quality and great, fast delivery/customer service! What more could you ask for?

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Steak knives…

I purchased a set of six steak knives as a gift. I was very pleased with the quality of the knives. I liked them so much, I’m planning to buy a set for myself!

22 October 2024
Rated 5 out of 5 stars

Brilliant customer service

I ordered stainless steel knives and was contacted immediately by Oliver as the website was wrong and they only had blue inlay. We had a good discussion and I decided to proceed with the blue on the understanding I could return them.
The info Oliver gave was spot on and I'm pleased with the cheese knife set. They're for a gift and can still be returned if not liked.

Very easy to buy, a great product and amazing customer service

16 October 2024
Rated 5 out of 5 stars

Excellent Service

Excellent service from Oliver at Lacbleu.
I really cannot fault it in any way. The order arrived only 2 days after placing it. It was very well packaged and in perfect order.
Lacbleu stocks an excellent range of Emile Henri ceramic ware.

11 October 2024
Rated 5 out of 5 stars

Very competitive price and super…

Very competitive price and super efficient delivery. Contacted me directly to inform me that they had opened my boxed item to add more protection in transit (ceramic product). Was very safely packaged. Can't fault anything and would happily use again.

2 October 2024
Rated 5 out of 5 stars

Perfect

Wanted this baguette cloche for a while.. Thank you for offering it at such a great price! Delivered quickly too and packaged very safely, along with a lovely note - many thanks!

23 September 2024

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