Do not touch this fake website. They do not fulfil orders or send you any email order confirmations. If you send them an email they do not reply. Address given is a completely different business when... See more
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Didn't review the reviews before ordering laces. No email communication but that said, the laces did arrive in around a week. Despite me matching the lacesvto my trainer type on the website, the laces... See more
Laces did not match adidas laces despite selecting the right shoes type on their website. Tried to return, no customer service details to contact. Just an email address that I received no response f... See more
There is no customer service, there is no confirmation of purchase email, there is no tracking number. BUT what there is, is a set of laces in the mailbox waiting for you after 5 days. I bought the la... See more
Company details
Information provided by various external sources
Laces Matched stocks a wide selection of premium replacement shoelaces. Shop shoe laces for trainers, gym footwear & shoes in various colours and sizes.
Contact info
Charlton Park 13, BA3 4BN, Midsomer Norton, United Kingdom
- lacesmatched.co.uk
1.7
Bad
74 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered some Ultraboost laces
Ordered some Ultraboost laces. Never came and ignored all attempts to contact requesting an update. This company is literally robbing money from customers. I can't understand how trading standards can permit them to continue trading. Disgraceful. Especially given the company has manoeuvred itself as one of the 1st choices offered up when googling for adidas replacement laces. DO NOT use this company, blatant fraud!
6 October 2020
Unprompted review
Do not use them no order has arrived
I ordered a number of laces over a month ago and have not had a delivery or response to any of request for an update either by email or telephone
Very disappointed would not recommend them and I still have no laces
3 October 2020
Unprompted review
Avoid at all costs.
This company does not reply to any inquiries nor ship the product you paid for. I have been waiting for 33 days and now claimed the payment.
18 September 2020
Unprompted review
This company does not value it’s…
This company does not value it’s customers. So far after two weeks no laces delivered and unable to contact the company, emails unanswered and telephone always to voicemail. Do not buy from them.
21 August 2020
Unprompted review
well priced
well priced, delivery a little slow but only 99p so can't complain and laces are great. thanks
7 August 2020
Unprompted review
Bought the Stan Smith matched laces
Bought the Stan Smith matched laces. Having over a dozen pairs of Stan Smith's I have plenty of laces to compare. These are nothing like the originals and not even close to white. I have a pair of off white that I have had to put the laces on. Not worth the money, slow to arrive and no contact when you email them. Best avoid.
26 June 2020
Unprompted review
Quick delivery and laces fit perfectly!
Quick delivery and laces fit perfectly! 5 stars for me!!
11 April 2020
Unprompted review
I placed an order on 18th February for…
I placed an order on 18th February for 4 sets of adidas laces, upon receiving them I have found them to be nothing like adidas laces, or even close to the images on the website. I tried to contact them via email with no success. I tried the "contact us" leave a message option on the web page with no response. I rang the number listed on the web page but calls go straight to answer phone.
I recommend that you do not use this company, poor quality items with no customer service or response to any enquiries.
3 March 2020
Unprompted review
Bought the yeezy laces
Bought the yeezy laces, wasn't sure if they would be as reflective as the ones my shoes came with although they were literally the same :)
13 January 2020
Unprompted review
Dud company
Items never recieved even after several emails sent, no refund either after being promised one.
Wouldn't recommend purchasing from them as them seem to ignore emails and never send items.
4 November 2019
Unprompted review
No customer support
I purchased laces. The order arrived on time, the product though wasn't as expected. I tried contacting the seller twice. I see (via my email tracker) that the email was opened and read, but I received no response. I followed up on the first email with another one. Again, 5 days later no response.
Not the type of experience I was expecting.
17 October 2019
Unprompted review
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