This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
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Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Where is the order? a month gone by
Placed an order over a month ago, still no tracking number. I have an email with an order number, payment has been received, but can’t find the order: now when I try to find the order i receive an error message. Please advise, how can I either find out when this order is arriving or cancel and get a refund
Order number LG4870504444
11 May 2021
Unprompted review
Reply from Laddygo
Hi SC,
Thank you for your review.
We do apologize for the inconvenience caused. The processing time of your order extended a lot because the following items are out of stock, the out of stock items have been deleted by our system. Please be assured that we will initiate the refund process for you.
Delete item Casual Blouses (1003367898)(15367898)
Delete item Casual Knit Blouses (1003364804)(15364804)
For the rest items, we have arranged the shipment for you. You could track it on https://www.yuntrack.com/Track/Detail/YT2113221272235832 with your tracking number YT2113221272235832. Usually, it will take 7-15 days for shipping.
Thank you for your time and patience.
Hi SC,
Thank you for your feedback.
We are sorry to hear that you have not received your order. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
Still waiting for my items
Still waiting for my items. I can re rate when I get them. It usually take a REALLY, REALLY long time to get my items but I usually like them when I finally get them.
10 May 2021
Reply from Laddygo
Hi Joanne,
Thank you for your review.
Here we checked that your order LG5348717854 was delivered on April 08. For your order LG8941273340, we are sorry for the delay. Most items of your order were ready, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Print V-Neck Sleeveless Tank Tops (1045370565)(15370565) Size = M Color = Red
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Yes please do that and refund me the…
Yes please do that and refund me the difference thank you
8 May 2021
Unprompted review
Reply from Laddygo
Hi Sharon,
Thank you for your review.
We will delete the shoes (087295358) and initiate the refund(including the shipping cost differences) process for you within 24 hours. The refund will be back into the Account Which You Used to Pay for the Order within 7-15 working days, depending on the bank processing time.
Once your refund is issued by us, you will receive a confirmation email. Please remember to check your account in the due time. If you do not receive the refund on the estimated date, please contact us through email. We will try to help in any way we can.
For the rest items, we will arrange the shipment for you as soon as possible. Once your order is shipped, you will receive a notification email including the tracking information. Usually, it will take 7-15 days for shipping.
For any problem, you could contact us through Ticket#16195720788088 directly.
Than you again for your time and patience.
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
To Whom This May Concern:
To Whom This May Concern:
“I responded back right away yesterday morning from my other Aol address since that’s where I paid from and you responded.. Been over 24 hours. I wrote “ are you saying the multicolor blouse is no longer in stock? The Harley T-shirt is? I love both of them, particularly the blouse, but if one is out of stock and no longer available, please just ship me what is available and refund me the rest. Otherwise, I will wait but would appreciate an update on this order since I never received any sort of notice concerning your delays about this. I order online all the time and never experienced this sort of delay”. Thank you.
I've tried reaching out several times via email/phone but to no avail. I was told when my item pulled up it was in the process of shipping. I paid for this over a month ago in the amount of $40.98 to piufashion limited and I paid with my paypal account. It was for two items/blouses that I was truly excited about receiving. Transaction id is: 81M13276A1511603J and invoice id is: LG4103282206 I will add that this is the second time I ordered through ladygo and my only complaint was it took about 3-4 months to arrive. I would really appreciate a response as soon as possible and am writing here since there was no where else to go. Thank you. Jane
5 May 2021
Unprompted review
Reply from Laddygo
Hi Jane,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. The following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Blouses (1003367061)(15367061)
Would you mind if we delete the item(s) out of stock and ship the rest for you? Or we could cancel your order and intiate the full refund process for you.
Thank you for your time. Looking forward to your reply.
I ordered my shirts on 4/10/21
I ordered my shirts on 4/10/21. They should have arrived 7-14 business days, I am now on day 17! There is no way to access them and there has been no update. This is highly suspect. I want a total refund! $167.90 My order number is: LG6328359982 A horrible way to do business. Whatever items are out of stock, please refund me immediately and provide tracking on what you are sending.
4 May 2021
Unprompted review
Reply from Laddygo
Hi Elissa,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
1. Blouses (1003368524)(15368524)
2. Blouses (1003365532)(15365532)
3. Blouses (1003367162)(15367162)
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Absolutely horrible
Absolutely horrible, I placed an order over a month ago, still don’t have it, found a phone number that clearly went to another country, the guy barely spoke English, told me to f off and good luck getting my money back and hung up on me.
I want the entire order cancelled
3 May 2021
Unprompted review
Reply from Laddygo
Hi Robin,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following 2 items are still under processing because the business in the whole world is affected by COVID-19.
Blouses (1003347205)(15347205)
Tops (1003294447)(15294447)
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Dear customer,
Thank you for your feedback.
We are sorry to hear that you have not received your order. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
Order No: LG6677791271
Order No: LG6677791271 i ordered on march 19 and my order arrived on April 28 all the items are poor quality and I am trying to print a return from the Ladygo website and it continuously gives me errors. This is outrageousgeous I can not waste another moment on this. Fix this issue so I can return my order now!
30 April 2021
Unprompted review
Reply from Laddygo
Hi gloria,
Thank you for your feedback.
We are sorry to hear that you are not satisfied with the order you received and meet some problems with your return.
Could you please check again if you want to return the Blous (1003285446)?
Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.(Ticket Id:16034819793826)
Thank you again for your time. Please contact us by email if you have any problem with your order.
The top is Beautiful!
The top is Beautiful! I had a small problem with sizing but customer service was great! They are taking care of everything! I will buy again from this company!
29 April 2021
Reply from Laddygo
Dear customer,
Thank you for your review.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction. Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
Their customer service was spot on
Their customer service was spot on. I had an issue with my order, I still do technically but its not due to their lack of service but that the item is out of stock. They answered right away and took care of my issue asap. Id shop here again cant wait to get my 2nd half of my order
29 April 2021
Omg The top I ordered was beautiful.....
Omg The top I ordered was beautiful... and really made with good material, not cheap made at all...I definitely will make this my favorite place to shop... thanks guy's
29 April 2021
First order great, 2nd not so much
I ordered the first time without any issues but I ordered April 2 and it still shows processing. No way to get a hold of anyone. If I don't get any communication soon I will cancel the order.
29 April 2021
Unprompted review
Reply from Laddygo
Hi Wendy,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Dresses (199364394)(15364394)
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Want my money back
Dear Laddygo, I've checked my email to see where my items are at. They are stuck somewhere in CA have not been scan since 05-07-21. I've spent a lot of money on my items and have not received my item that I ordered and my orders should have been here by now. Here are the order numbers the first one, LG8572829123 and here's the second one, LG7001233827. I demand my money back now and I will never order from you ever again. 😠😠😠😠😠 I demand answers and my money back 😠😠😠😠😠😠😠😠
29 April 2021
Reply from Laddygo
Hi Roxanne,
Thank you for your review. We are sorry for the inconvenience caused.
Here we checked your order#LG0886659790 was delivered on 2021-03-12. We do not receive your message which ask the order status. Could you please check again?
Regarding your order#LG7001233827 which is not ship yet. We are sorry for the delay. The processing time of your order is 7-9 days.
Due to the COVID-19, the processing time of many orders is extended a lot. Now your order is ready for shippin. We will arrange the shipment for you as soon as possible. Once your order is shipped, you will receive a notification email including the tracking information.
Thank you again for your time. Please contact us if you need any further assistance.
The item was exactly what I expected…
The item was exactly what I expected the right size and fits perfectly
29 April 2021
I ordered from Laddygo.com a month ago
I ordered from Laddygo.com a month ago, according to the site it is still processing. I had the same experience the first time, I thought I'd give them a second chance, but, will never order from them again.
27 April 2021
Reply from Laddygo
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
The site is great just have to work out a few corks
The site is great .. however very misleading when it comes to their shipping policy. I ordered items that were 24 hour shipped . Waited 3 weeks and still missing 1 shirt . Not all items were supposed to be shipped within 24 hours however one still on hold after four weeks , but I was very happy with the product once they got here. Can’t go wrong with the blouses . They run large , so I recommend that you order one size down. No problem with clothing but I’m a 7.5 USA so I ordered 40. Way too big , but Since I like the pair of shoes that were too big I am ordering two more pair only smaller once they return an email . I will say they’re communicating back-and-forth with emails is very good. Response time on returning an email is within 24 hours, so overall I’m going over halfway there with three stars..
27 April 2021
Reply from Laddygo
Hi Cheryl
Thank you for your feedback.
We are sorry to hear that you are not satisfied with the shoes. Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
You asked for my order and there wasn't…
You asked for my order and there wasn't a way to reply. I had to create a new review. Her is my order number you requested.
LG0730338172
26 April 2021
Unprompted review
Reply from Laddygo
Hi Jennifer,
Thank you for your review.
We are sorry for the delay. Here we checked your order is still in transit. Hope you could wait for a few more days. It will be delivered to you very soon.
You could track it on USPS.com with your tracking number 9200190252930646830153.
Thank you for your time. Please contact us if you need any further assistance.
I order a dress on the 16th of March…
I order a dress on the 16th of March and still waiting for it to be delivered .The tracking order still not changed since the purchase.I tried to get intouch with someone but all I get back is an automatic reply. Just wonder, will I ever receive my item or my money back?
Order nr LG8586499341🙁
25 April 2021
Unprompted review
Reply from Laddygo
Hi Manuela,
Thank you for your review.
We are sorry for the delay due to the material shortage of your dress, the exact delivery date of your whole order cannot be guaranteed. In this case, we would like to cancel your order and initiate the full refund process for you.
We will process the next step for you once get your reply.
Thank you for your time. Looking forward to your reply.
I have ordered stuff in the past and…
I have ordered stuff in the past and have been pleased with the clothing however it just takes too long! I placed an order on 4-1-2021 and many items said it would ship within 24 hours but still it is processing??? I can just take my money elsewhere so I can get the items when I need them.
24 April 2021
Reply from Laddygo
Hi Robin,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following 3 items are still under processing because the business in the whole world is affected by COVID-19.
Blouses (1003366313)(15366313)
T-shirts (1044363426)(15363426)
Blouses (1003363089)(15363089)
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
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