This was my first experience with Ladyboss since the company closed and changed hands a couple of times. I'm happy to say that the Lean supplement is still really good. The 28 Day Challenge is a jok... See more
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I’m in love with every single flavor of protein powder I have tried so far it helps me appetite I’ve lost over 5 pounds and my first bag isn’t even gone yet! I’ve tried every single brand of protein p... See more
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The girls that ate left in customer service are great. However, Kaelin is a joke. If you say the wrong thing on social media she blocks you like a child. She can't take any criticism at all. She fired... See more
Company replied
I have tried many other “greens” supplements and I have hated them all until I discovered LadyBoss Greens. They really do have an apple pie flavor! Now, instead of choking down greens or trying to hid... See more
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Company details
Written by the company
The Mission of LadyBoss is to help women lose weight while loving themselves again. We help women gain back their confidence, improve the overall quality of their life, and change the health of their entire family tree. We do this by providing the best information, products, and services possible in the three pillars of fitness, nutrition, and accountability. We know we are successful each time we create a complete physical and mental transformation in one of our customers.
Contact info
3443 West Bavaria Street, 83616, Eagle, United States
- 208-391-3808
- help@ladyboss.com
- ladyboss.com
I had been using Shakeology daily for…
I had been using Shakeology daily for over 5 years but decided to try Lady Boss. I placed my order 12/23/21 and the website charged my account for 5 bags when I only ordered one bag and one bag was free with the promotion. I got the over charge resolved however As as of 1/12/22 I still have not received my order. Fed Ex supervisor told me the shipments are lost and they have no idea what happened to them, and confirmed they did not deliver them to me. Lady Boss refuses to re send me my order and keeps telling me I must wait 30 days before they will file a lost packages claim. What the heck?! I feel a reasonable resolution is to provide me with compensation of new shipment immediately overnight at their cost but they are not responding. Doesn't appear to be an ethical business model company. I never had any problems with Shakeology. My first experience with Lady Boss stinks big time!
***1/13/22 RESPONSE TO JacQue: Yes the deliveries FINALLY arrived yesterday 21 days after I ordered them. I placed my order 12/23/21 and timed it so that it would arrive when my Shakeology was a couple days from being gone. I was told that I'd receive my Lady Boss order in 3 to 5 days. NOT 21 days shipment time. That is why I was ticked. The delay messed me up with my journey. Your company took zero accountability and did nothing except send me emails about how I needed to wait a full 30 days for the shipment to potentially arrive before they'd file a claim. So chocolate and vanilla cake Finally arrived 21 days late and guess what, LADY BOSS tastes awful and is barely palatable. Both flavors are comparable to water with sweetener. Horrible. Anyone reading this should try SHAKEOLOGY, as I used SHAKEOLOGY for 5 years and Shakeology actually tastes like a thick chocolate milkshake and is absolutely delicious. Better yet, Shakeology has healthier ingredients, and Shakeology provided exceptional customer service. Only once in 5 years did my monthly bag not arrive and they Overnight expressed a delivery to me without question, which is how it should happen. I didn't read anywhere in Lady Boss website that it takes 21 days for the shipment. Certainly Not worth the wait. I rate Lady Boss a total ZERO for product taste, customer service, and accountability.
12 January 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hello Cindy,
I would like to thank you for taking the time to provide us with this feedback. I would like to apologize for any confusion or frustration that this process may have caused. After reviewing your account, I can confirm that we were able to resolve the extra charges for you and you were issued a refund. I can also confirm that your original orders were successfully shipped and delivered. According to FedEx your orders were delivered to your front door on 1/12/2021. I can confirm that there are no notes on your tracking information indicating that these orders were not delivered. Again, I do apologize for any confusion or frustration you may have experienced. Please let me know if you are needing any additional assistance with this.
Thank you,
JacQue
Digital Reputation Assoicate
LadyBoss Health and Weight Loss
For first time I found a product true…to it's word along with it great taste
For first time I found a product true to it's word ladyboss Lean I ordered the sample packet and I am in love with this product I finally found some motivation a product that taste great it tastes like cake I make it with ice and I make my own little ice cream out of it it's helped me get back up on my feet I had bypass surgery a year and a half ago and I'm feeling great and so I'm drinking my ladyboss Lean I'm getting ready to order another big big order and I'm hitting the gym and I'm swimming for the first time in a long time I really feel great and I like to thank you for this go ladyboss Lean
10 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Shannon,
Thank you for taking the time to leave a great review! We are so excited you received your Sample Packs of LEAN! It meant a lot for us to give our LadyBosses a chance to try it before buying their first bag. We are so happy that you love it and the many different recipes you can use it in! It means so much to know that it is making an impact on your journey. If there is anything we can do to support you on your journey, please let us know!
Wishing you the best,
Demi
Senior Digital Reputation Associate
LadyBoss Women’s Health & Weight Loss
HORRIBLE customer service!
HORRIBLE customer service!! I was on a subscription and called in to cancel. I am POSITIVE I did because of the terrible hold recording I had to listen to again. When another shipment came and delivered to an address that I've moved from, they told me I'd have to take it up with the post office. She said, "It's not that I don't believe you, but our system tracks everything". Evidently it doesn't and their system should allow you to CANCEL on the website and this wouldn't have happened.
An update: I went through my bank transactions and they turned it off for one month (November) and then turned it back on again, which proves I did in fact call. What prompted this review was basically being called a liar. If I had known they only shut it off for one month, I would have called back since I moved in the meantime so my shipment is lost.
5 January 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hello Lory,
I would like to thank you for taking the time to provide us with this feedback. I would like to apologize for any confusion or frustration you may have experienced. After reviewing your account I do see that you had originally purchased your monthly subscription on 8/20/2021. You were then charged on 9/20/2021 and 10/20/2021. I do see that you paused your monthly subscription for 30 days. This action can be done through your LadyBoss HUB account, or by contacting our support team. We do not pause any monthly subscriptions unless it has been requested or completed online. This is why you did not receive a charge for November.
Although you can pause through your HUB account for 30 days you must call or email when wanting to cancel.
I can confirm that you updated your shipping address on 12/20/2021 which is the day your monthly subscription renewed. Any changes need to be completed at least 48 hours prior to a subscription renewal. I can confirm that you requested to cancel your monthly subscription on 1/5/2021. You will no longer be charged or shipped monthly.
If you are needing any additional assistance please let us know.
Thank you,
JacQue
Digital Reputation Assoicate
LadyBoss Health and Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
We would like to thank you for taking the time to provide us with this feedback. I am so sorry to hear that you did not enjoy our protein bars. We understand that not everything is for everyone, and that's okay! Be sure to check out our other supplements and digital programs.
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for taking the time to leave a review! We are so thrilled to hear that you have enjoyed your experience with us! Can't wait to watch you crush your goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey Dawn!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
LadyBoss has earned my trust
LadyBoss has earned my trust. I had a slight issue with one of my previous purchases from them and had to get a refund but since then they have really been proving that they are worthy of my business. Great products, programs, community, and hopefully they keep striving towards perfect customer service because that’s what will attract repeat customers if they have any issues.
4 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Theresa!
Thank you for taking the time to leave us a review! We are so excited to hear that we were able to gain your trust! I am thrilled to hear that our support team has been able to meet your expectations. We are so excited to join you in your new lifestyle! It is our mission to help women lose weight while loving themselves again. Keep up the amazing work, you are worth it!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Personally, no difference to me
These bars don’t taste any different from everything out there. I was hopeful but not different at all. Couldn’t even finish one of the samples!
4 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Julie,
We would like to thank you for taking the time to provide us with this feedback. I am so sorry to hear that you did not enjoy your protein bars. We understand that not everything is for everyone, and that's okay! It means so much that you gave our protein bars a chance. Be sure to check out our other supplements and digital programs. Let us know if you are needing any additional assistance.
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Wasn't any different than other bars I've tried...disappointed
The protein bar I bought was really no different than all the other ones I've tried. I was really disappointed bc one of your selling points was taste. WAsn't impressed and regretted my $12 purchase for three bars and three sample powders.
3 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Jenilee,
Thank you for taking the time to provide us with this feedback. I am sorry to hear that you did not enjoy our protein bars. We understand that not everything is for everyone, and that's okay! Be sure to check out our other supplements and digital programs.
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I haven’t received it yet
I haven’t received my order yet. It’s been about 2 weeks, and not even a tracking a number to track the parcel. I understand the challenges of work amongst the uncertainties of COVID, but maybe ensure the package has shipped before asking for opinions on service/product.
3 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Ashlee,
We would like to thank you for providing us with this feedback. After reviewing your account, I do see that we were able to get this resolved for you! Please let us know if you are needing any additional assistance.
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey Mary,
Thank you for taking the time to share your experience! We are so happy to hear that you love the quality and flavor of your LadyBoss Cinnamon Roll LEAN! Kaelin and the product team are 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again.
It means so much knowing that our Supplements are making your journey enjoyable. Keep up the great work because you are so worth it!
Wishing you the best,
Demi
Senior Digital Reputation Associate
Certified Fitness & Nutrition Advisor
LadyBoss Women's Health & Lifestyle
The order process was great!!!...
The order process was great and I received my items. The shakes are ahhhmazing!! Ty! The bars were....ok. The bars were hard and I couldn't bite them. I'm hoping these were just old or something. The one bar,Chocolate Chip Cookie Dough was better, softer and was something I would consider buying again. The brownie batter shake was great but whew!! So sweet!! I used 8 oz of water and can't imagine how sweet it would have been with less water!!
3 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Tressie,
Thank you for taking the time to leave a review! We believe the LadyBoss Lifestyle will change so many lives. We are so excited that you love all aspects and services of LadyBoss, from the process during checkout to the LadyBoss Supplements!
Please know your feedback is valuable as Kaelin and the product team are 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again.
I can't tell you enough how proud of you we are for your hard work and dedication to utilize the tools we've worked so hard to provide. Keep it up! You are amazing!
Wishing you the best,
Demi
Senior Digital Reputation Associate
Certified Fitness & Nutrition Advisor
LadyBoss Women's Health & Lifestyle
New Year Change
I'm just starting to change my eating habits and the Lean samples I received will help me achieve this goal. I got a Magic Bullet for Christmas so I'm looking forward to making smoothies and shakes from the recipe book I downloaded. I already use the Lean sample packets to hold off hunger when it's too late for lunch and too early for dinner. Now that the holidays are over, I'm ready to be my own LadyBoss.
3 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Rhonda!
Thank you for taking the time to leave an awesome review! We are so excited to be on this journey with you. You should be very proud that you are taking the steps to a better you! We are here with you for every step of the way. We can't wait to watch you crush your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Quick response!
3 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey MW!
Thank you for taking the time to leave us a review! I am thrilled to hear that our support team has been able to meet your expectations. We are so excited to join you in your new lifestyle! It is our mission to help women lose weight while loving themselves again. Keep up the amazing work, you are worth it!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
The Ladyboss Brownie Batter miss is…
The Ladyboss Brownie Batter miss is delicious!
You can replace your sweets craving with this delicious drink.
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Courtney!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Cake helps
I haven't found a protein or supplements that taste as good as lady boss lean, they taste like I'm endulgung everytime but cut back on my sugar intake and give me the results I'm looking for!
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for taking the time to share your experience! We are so happy to hear that you love the quality and flavor of your LadyBoss Supplements! Kaelin and the product team are 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. It means so much knowing that our Supplements have impacted all areas of your health and fitness journey. Keep up the great work because you are so worth it!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Shipping was great
Shipping was great, didn't like the bars however. Hard as a rock, and didn't taste very good either. I could not finish eating it. Glad I didn't buy a bunch!
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for taking the time to leave a review. I am so sorry to hear that you did not enjoy your protein bars. We do understand that not everything is for everyone, and that's okay! Be sure to check out our other supplements and digital programs!
Wishing you the best!
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Due to financial reasons
Due to financial reasons, I had to give up some extras.... LB Lean was one of the extras.
Things are back to semi normal so my first purchase was my Lean (which I missed soooo much! Especially in the morning.... iced coffee!! Yum ;) )
What has happened to it??? It doesnt taste the same 😥
I havent fixed any of my favorite snacks with it that I used to love and have craved over the past 8 months or so.... I hope that theyre as delicious as before.
It doesnt taste bad... but it definitely tastes different.
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Leslie,
Thank you for taking the time to leave a review! We are so excited to hear that you are back!
The continued support and feedback that you provide LadyBoss are greatly appreciated and valuable to us.
We want to assure you that the ingredients are the same as before. The last time that we changed our LEAN ingredients was back in 2019.
However, please know that we welcome you to reach out to our support team regarding the taste. We can look into this further and, if needed, we can provide an exchange. You can visit our website at any time to review the return policy here: ladyboss.com/return.
We look forward to hearing from you and continuing to celebrate all of your victories!
Thank you,
Demi
Senior Digital Reputation Associate
Certified Fitness & Nutrition Advisor
LadyBoss Women's Health & Lifestyle
Excellent meal replacement drink!
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for leaving an awesome review! We believe the LadyBoss Lifestyle will change so many lives. We are so excited that you love all aspects and services of LadyBoss! Our whole team is here to support and encourage you every step of the way! We are so thankful to be on this journey with you!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Ladyboss as a program and a product is…
Ladyboss as a program and a product is exactly what is needed to build a healthy lifestyle.
2 January 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for taking the time to share your experience! It means so much knowing that our Supplements have impacted all areas of your health and fitness journey! We are so excited to join you in your new lifestyle! It is our mission to help women lose weight while loving themselves again. Keep up the amazing work, you are worth it!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
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