This was my first experience with Ladyboss since the company closed and changed hands a couple of times. I'm happy to say that the Lean supplement is still really good. The 28 Day Challenge is a jok... See more
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I’m in love with every single flavor of protein powder I have tried so far it helps me appetite I’ve lost over 5 pounds and my first bag isn’t even gone yet! I’ve tried every single brand of protein p... See more
Company replied
The girls that ate left in customer service are great. However, Kaelin is a joke. If you say the wrong thing on social media she blocks you like a child. She can't take any criticism at all. She fired... See more
Company replied
I have tried many other “greens” supplements and I have hated them all until I discovered LadyBoss Greens. They really do have an apple pie flavor! Now, instead of choking down greens or trying to hid... See more
Company replied
Company details
Written by the company
The Mission of LadyBoss is to help women lose weight while loving themselves again. We help women gain back their confidence, improve the overall quality of their life, and change the health of their entire family tree. We do this by providing the best information, products, and services possible in the three pillars of fitness, nutrition, and accountability. We know we are successful each time we create a complete physical and mental transformation in one of our customers.
Contact info
3443 West Bavaria Street, 83616, Eagle, United States
- 208-391-3808
- help@ladyboss.com
- ladyboss.com
The BEST group of women!!!!
These are the best group of women ever!! The protein is great and doesn’t have that weird after taste! The recipes are so easy and yummy! These girls know their stuff and really help me not only feel great physically but they really help me mentally too! I have a family of women that are so supportive of me! This is the best weight loss site for women!!
17 March 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hey Dina!
Thank you for leaving an awesome review! We believe the LadyBoss Lifestyle will change so many lives. We are so excited that you love all aspects and services of LadyBoss, from the Community, our Customer Experience to the LadyBoss Supplements! We are so blessed to be on this journey with you and your new lifestyle. We are here with you every step of the way! Keep crushing those goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I think it’s the bomb 💣 best flavors
I think it’s the bomb 💣 best flavors ! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
15 March 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hey Ruby!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I love the lean shake mix
I love the lean shake mix. It's the best tasting protein shake I had ever tried. It has helped me curve so many cravings. I no longer want to eat sweets or other foods that are fattening. Ever since I started drinking the lean shakes, I noticed that I stop getting car sick.
11 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Stephanie!
Thank you so much for your review! We are happy to hear that you love your LadyBoss LEAN and the many different recipes you can use it in! Kaelin and our amazing LadyBoss team designed our LEAN protein powder with both your health and your love of sweets in mind! It also helps promote healthy skin, hair, and nails!
We are so thrilled that you are a part of our LadyBoss family! Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Love this company and the vanilla cake…
Love this company and the vanilla cake powder is the best I've ever tasted. I normally cannot do powders, but this one is so yummy. And it doesn't mess with my Crohn's disease. Gonna buy the full sized one, definitely.
11 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Kat!
Thank you for taking the time to leave a review! We are so thrilled to hear that you have enjoyed your experience with us! Can't wait to watch you crush your goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey Tammy!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Still haven't received my order
Still haven't received my order. It was supposed to arrive yesterday by end of day with FedEx, I checked today, it traveled from Louisville KY to Indepence KY, I live in Hopkinsville KY but for some reason my package is now in Indianapolis IN and not being delivered until next week Wednesday. Don't know why shipping is taking 2 weeks
11 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Misty,
Thank you for taking the time to provide us with this feedback. Between the recent inclement weather events and staffing shortages due to COVID-19, these challenges have caused longer than usual shipping times. At this time, delays are likely for FedEx pickups and deliveries across the U.S. Although your area may not have any inclement weather, some local markets may need to limit pickup activity to help with the movement of existing package volume to FedEx hubs. We’ve been assured by all of our partners that they are continually working on solutions to speed up the overall shipping process but some things are out of their control.
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Love fruity pepples but would have love…
Love fruity pepples but would have love too pick the free one instead of same vanilla cake. Would love to try brownie but then u get the vanilla as a free one and unable to use
10 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for taking the time to provide us with this feedback. We are thrilled to hear that you are loving your LadyBoss LEAN! Continue to keep an eye out for the ability to pick and choose your sample favlors. Let us know if you are needing any additional assistance!
Thank you,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Reply from LadyBoss Women's Health and Lifestyle
Hey Lorrie!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
The Ladyboss community is absolutely…
The Ladyboss community is absolutely amazing. They are very uplifting and supportive. The products are very tasty and versatile and they actually work. I'm a Ladyboss for life!
9 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey LadyBoss!
Thank you for leaving an awesome review! We believe the LadyBoss Lifestyle will change so many lives. We are so excited that you love all aspects and services of LadyBoss, from the Community, our Customer Experience to the LadyBoss Supplements! We are so blessed to be on this journey with you and your new lifestyle. We are here with you every step of the way! Keep crushing those goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I liked the brownie flavor
I liked the brownie flavor. I also enjoyed the samples of vanilla, so I ordered 2 bags. So good.
9 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Linda!
Thank you for taking the time to leave a review! We are so thrilled to hear that you have enjoyed your experience with us! Can't wait to watch you crush your goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Loving the shakes best shakes ever…
Loving the shakes best shakes ever especially like the recipes that aren’t shakes and it’s something different do use the protein powder for that Kaelin shares
Update: discovered some new shake recipes using the protein vanilla cake powder one is turtle and the other is a cinnamon one that taste just like Cinnamon Toast Crunch cereal.
9 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Sandra!
Thank you so much for your review! We are happy to hear that you love your LadyBoss LEAN and the many different recipes you can use it in! Kaelin and our amazing LadyBoss team designed our LEAN protein powder with both your health and your love of sweets in mind! It also helps promote healthy skin, hair, and nails!
We are so thrilled that you are a part of our LadyBoss family! Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I love the flavors
I love the flavors, the only reason I didn't give it 5 stars is because I wish it had more protein per serving.
9 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Katlyn!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Always amazing
8 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Wendy!
Thank you for taking the time to leave a review! We are so thrilled to hear that you have enjoyed your experience with us! Can't wait to watch you crush your goals!
Best Wishes,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
Love these shakes
Love these shakes. Only wish that if you wanted to purchase the 3 pack you could mix and match. I don't necessarily want 3 packs of the same kind of shake.
8 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hey Kim!
Thank you for taking the time to leave a review. We are so thankful to be on this journey with you! Let us know if you are needing any assistance. Keep crushing your goals!
Wishing you the best,
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
I never received my order for the…
I never received my order for the samples or my bars that I paid for.
8 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Danielle,
Thank you for taking the time to provide us with this feedback. I would like to apologize for any confusion or frustration that there may have been in regards to your order. After reviewing your account, I can confirm that your tracking states that your orders were delivered on 2/15/2022. Please reach out to our support team for any additional questions you may have. You can reach us at support@ladyboss.com.
Thank you,
JacQue
Digital Reputation Assoicate
LadyBoss Health & Weight Loss
I love the products but the customer…
I love the products but the customer service is a complete JOKE! They are horrible! The membership ordering system NEVER works... but guarantee they will get their products sold! This is NO way to do business! If you have a membership subscription they appear to give you the option to pause, cancel, edit, etc. But it literally NEVER works. You have to enter a ticket and they make sure they do not respond until after you are charged. So you can forget about using the editing options for your memberships online. It is such a SCAM. Again, I love everything about the products but this is enough to make me not want to buy from them ever again! OH, AND I tried to ask if anyone else had this issue on the LAdyboss Facebook page and they deleted my post! There was nothing rude, or inaccurate about what I posted... That alone tells me they know what they are doing... They do not care about their customers... They only care about getting your money... so tread lightly when ordering from this company!
8 March 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hello Angelia,
Thank you for taking the time to provide us with this feedback. I would like to apologize for any inconvenience or frustration that you may have experienced. During your checkout process, you agreed to our terms and conditions that state we do require a 48 hour cancelation notice prior to your subscription renewal date. After reviewing your account, I can confirm that you contacted our support team on 3/8/2022 requesting to cancel your monthly subscription. March 8, 2022 was also your renewal date. Unfortantley, due to not having a 48 hour cancelation notice, we were unable to cancel your order. I do apologize for any inconvenience that this may have caused.
You are welcome to return your unwanted product for a refund. Please reach out to our support team once you have received your order and they will be able to further assist you. I can confirm that you no longer have any active monthly subscriptions. You will no longer be charged or shipped monthly.
Please let us know if you are needing any additional assistance.
JacQue
Digital Reputation Associate
LadyBoss Women's Health & Weight Loss
All of my powders were opened
All of my powders were opened, like they were sliced with a razor blade. Couldn’t even use them.
8 March 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Ashley,
Thank you for taking the time to provide us with this feedback. I am so sorry that this happened! I have reached out to you personally via email, in hopes to get this resolved for you you. I look forward to hearing back from you soon!
Thank you,
JacQue
Digital Reputation Assoicate
LadyBoss Health & Weight Loss
Horrible ordering system and neglect of customer service
I absolutely LOVE and am addicted to Lady Boss Protein Bars. I have all the shake flavors as well as the Greens and I love them all, drink the shakes daily and practically live off of the bars. I eat 3 a day some days, breakfast, lunch, and evening snack after dinner. I stock up on the shakes but have a monthly membership for my bars. I have had the WORST experience with this membership. I often need to renew my shipment early because I go through 3 boxes a week not a month, so when I get down to my last box I renew my order sooner. Quite often when I need to do this the system will not allow me to do so. It saves and says that it will charge immediately but it doesn't so 2 days later when I go to track my package because I'm getting low on my bars I find out that it never charged or shipped and the date still says a month out. So I reach out to customer service to no avail. The last time this happened I just placed another order for bars with monthly membership thinking that since I already have a membership it would just send my discounted bars and keep my old ship date for the membership. Well, last week I was charged 3 times and realized that I had 3 memberships all for protein bars and it charged and shipped 2 of them, one I was able to stop. Customer service was able to delete those extra accounts but again now that I'm out of bars again and need to renew sooner it won't let me renew again. I had been trying for 4 days to place an order for my bars and still nothing and no response whatsoever from Customer Service. I spend ALOT of money with this company but honestly I'm looking for other bars and shakes because of this lack of help from customer service and janky website. It's frustrating when all I want to do is place an order sooner and still receive my monthly discount without having to create another membership. sigh!
UPDATE:
The below reply only angers me ten times more. I am a GM of a hotel. I work in hospitality. I know what good customer service looks like. Jacques with Lady Boss is FAILING at it miserably with all her snotty …I can confirm this and I can confirm that. I know what I did. I also explained WHY I had to do it that way, there was no solution offered within her reply. She basically placed the blame on me. I admitted that I had to create several memberships and accounts in order to get my product because when I try to renew the existing one it doesn’t allow me to. All she did was tell me what I already know that’s all they ever do. Yes they tried to call my phone and no I did not answer I was at work. I manage a business and am a very busy lady. Hence the reason I sent an email. If I had the time and opportunity to get on the phone with them you can believe I would have but I didn’t, that wasn’t an option for me. As for my emails to customer service they were very clear on what my issue was the problem was they went unanswered for days and by the time they did reply I had already had to figure out a way to resolve the issue myself. They also did not read all my emails because if they had they would have known I said after the fourth one, never mind I finally just got a friend to order for me. Please allow 24 hours for response, the problem was I needed to renew my bars then and couldn’t not 24 hours from then. At the end of the day guys you have it right here. A loyal customer frustrated because there is a problem EVERYTIME I try to place an order and look at how I was treated below by Jacques. She pretty much disregarded the janky system they have and the fact that I had to resort to creating another subscribe and save just to place sn order, besides it says all kinds of crap when you place an order it tries to get you to purchase ten other products that you don’t want every time. No one has time to read all that. It’s a shame the way they bait click scam their loyal customers. I honestly have never had a company tick me off quite this bad. I wonder if Kailyn knows that her customers are being treated this way.
28 February 2022
Unprompted review
Reply from LadyBoss Women's Health and Lifestyle
Hello Dawn,
Thank you for taking the time to provide us with this feedback. I would like to apologize for any confusion or frustration that you may have experienced during your time with us. After reviewing your information, I can confirm that you have 4 different accounts with us. I can confirm that with each new account, you placed your orders under our "Subscribe and Save" option. As agreed to during your checkout process, it explains that these orders would charge and ship every 30 days until the cancelation process was completed. Our cancelation process was also agreed to during your checkout process. This process states that submissions for cancellation must be completed by at least 48 hours before the renewal date to avoid any unwanted charges. Cancelation requests must take place via email or phone. There is not an option to cancel a monthly subscription through the LadyBoss HUB account.
I can confirm that there were several times that our support team attempted to contact you via phone - and received no answer or returned call. I can confirm that there were multiple back to back emails into our support team that were very conflicting on what you were requesting to do. We do ask that you allow at least 24 hours for a response to any requests that are submitted via email to our support team.
Our customer service phone team would be more than happy to assist you in getting your account updated or any issues resolved. You can contact us at 877-246-0781.
Please let us know if you are needing any additional assistance.
Thank you,
JacQue
Digital Reputation Assoicate
LadyBoss Health & Weight Loss
I never got my order from months ago
I never got my order from months ago or anything saying it wasn't coming so was pretty confused but its all fixed now and should come this time! I'm happy they reached out to me to clear it all up!
26 February 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello Amber,
Thank you for taking the time to provide us with this feedback. I would like to apologize for any confusion or frustration you may have experienced. After reviewing your account under the email address you provided, I can confirm that you recently placed an order on 2/25/2022 for our sample packs. This order took place on the same day this review was submitted. This order has been shipped and will be delivered soon.
After further review, I can confirm that the order that was placed prior to this one was on 3/29/2020. I have reached out to you via email requesting additional information to further assist you.
I look forward to hearing back from you soon.
JacQue
Digital Reputation Assoicate
LadyBoss Health and Weight Loss
Customer service is the worst
There lean shakes are great; however, it takes forever to get them and i have had the worst customer service experience. I had heard nothing but good about this company and truly love their shakes (I personally don’t like the bars but that’s my taste). When I placed the order their system lost it and I had spent 300 dollars. I contacted them after a week and they said it shipped so I left it be. I got the tracking and it was for only sample bars! I contacted again and they said it was a system error and the would have it fulfilled asap. Another week went by and still nothing. I contacted them to cancel and then they shipped it out right then. Still missing part of the order as they said it was back logged but at this point willing to eat the price for that as I haven’t had luck with their customer service. I am hesitant to order again even if their shakes are good
19 February 2022
Reply from LadyBoss Women's Health and Lifestyle
Hello D.,
Thank you for taking the time to give us your feedback. Kaelin, the Personal Results Coaches, and Support Team are committed to providing the best information, products, and services possible. We are saddened to hear that LadyBoss did not meet your expectations. It is extremely important to us to hold our reputation high for our customers.
My team would greatly appreciate the opportunity to look into your experience further. When you have time, we welcome you to email our team at ladyboss@support.com. You can request to speak with someone from the Digital Reputation team, and we will get back to you as soon as possible.
We look forward to hearing from you soon!
Thank you,
Demi
Senior Digital Reputation Associate
Certified Fitness & Nutrition Advisor
LadyBoss Women's Health & Lifestyle
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