La Femme Wanderer Reviews 335

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, noting their responsiveness and helpfulness in resolving issues. Many also appreciate the overall quality of the products and the stylish designs, finding good value in their purchases. However, some people were dissatisfied with the return policy, finding it difficult or costly to send items back. There are also concerns regarding product quality and consistency, with some consumers reporting that items received did not match website descriptions or images, and that sizing could be inconsistent.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express disappointment, citing that items... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express disappointment, citing items not as... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays in receiving... See more

Return policy

Consumers express significant dissatisfaction with the return policy. Many reviewers report that returning... See more

Customer service

People report positive experiences with customer service. Many customers praise the quick response times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more

Company replied

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied


Company details

  1. #249 of 258 best companies in Ladies' clothes shop

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

They haven't respond me yet.

I asked them about my order tracking, I haven't received anything from them

25 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We sincerely apologize for the inconvenience. Unfortunately, due to a stock issue, we were unable to send your order. A refund has already been issued, and it should appear in your account within 7 business days. Thank you for your understanding, and we hope to serve you better in the future.

Rated 1 out of 5 stars

Extremely disappointed with the quality of the fabrics and the packaging.

I have ordered a number of items and was excited to received them. They took almost a month to arrive and the quality is not even vaguely the level as seen on the website and on Instagram. The size of the shoes was completely wrong (They sent size 37 when I ordered Size 40)
I have asked for a refund by sending an email to the address they have given. I hope to receive a full refund and will not be ordering again from La Femme Wanderer

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Completely wrong dress sent …

I waited nearly a month to receive the dress I ordered and what was sent to me could not have been further from the actual dress pictured. This was like an Instagram versus reality situation. I expected satin and got cotton, even the neck line was different. I reached out to customer service so hopefully they can correct the situation.

18 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for sharing your feedback with us. I’m truly sorry to hear that the dress you received did not match your expectations or the product photos — I completely understand how frustrating that must have been, especially after such a long wait.

I see that you’ve already reached out to our customer service team, and they are reviewing your case to make things right for you. We appreciate your patience as we work on a resolution, and we’ll be in touch with you as soon as possible with next steps.

Thank you for giving us the opportunity to address this.

Rated 1 out of 5 stars

Missing items and no response from customer services

I have sent numerous emails to this company requesting a refund as my items have not been delivered. After an initial “your items are in transit” I have had no further reply. I have sent them confirmation from delivery company that items have not been received but this has also been ignored. Please do not get scammed by this company like I have been

6 August 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Karen,

We’re very sorry to hear about your experience. According to our records, your order was delivered, and we have proof of delivery provided by the local carrier. We understand that delivery issues can be frustrating, and we’re happy to investigate this further for you.

Please reach out to us directly at info@lafemmewanderer.com with your order number so we can assist you and work toward a resolution.

We take customer satisfaction seriously and are here to help.

Rated 1 out of 5 stars

First time customer here

First time customer here, I ordered the set 2 weeks ago and till today I have not received anything, it's quite disappointed.

22 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Lynn,

Thank you for your feedback, and we’re really sorry to hear your order hasn’t arrived yet. Shipping times can sometimes take a bit longer depending on the destination and local postal services.

We’d love to look into this for you — please reach out to us at info@lafemmewanderer.com with your order number so we can provide you with an update and make things right.

We appreciate your patience and hope to turn this experience around for you.

Rated 5 out of 5 stars

Exceptional customer service

The customer service of La Femme Wander is excellent, they have gone far beyond my expectations to resolve an incorrect order. I am so delighted with the overall experience of the company and products I have just place my second order and I’m sure more will follow.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Too big and cheap-looking

Too big and cheap-looking. Very underwhelmed. sorry - ALL going back.

20 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your honest feedback — we’re truly sorry to hear that the item didn’t meet your expectations. We understand how disappointing that can be.

We appreciate you giving us a try, and we’ll make sure your return is processed smoothly. If there’s anything we can do to improve your experience or help you find something more suitable, we’d love the chance.

Rated 5 out of 5 stars

The top is great and as described

The top
I ordered arrived after about 10 days , it I was kept informed about shipping times ect .
The top is lovely 🥰 true to size and the quality is great!! Especially considering the price!! 5* A very happy customer.
Thank you 🙏

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Disappointet and scam

I am very disappointed with the quality of the products. They look great in the pictures (Website), but in reality, you get inferior goods that you can't wear. Cheap material, very bad stitching.
And you can't really return it, because you have to pay the postage to China yourself, which costs 35-40€. I'm very disappointed with the company that misleads you through their website. Pure scam.

15 July 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when an item doesn’t meet expectations, and we take your concerns about quality and returns seriously.

Our team strives to represent our products as accurately as possible through photos and descriptions, and we’re sorry if we fell short in your case. Regarding the return costs, we understand this can be inconvenient and are actively working on improving our return process to make it more accessible for our customers.

Please reach out to our customer support team at info@lafemmewanderer.com with your order details — we’d like to see how we can make this right for you.

Thank you again for your feedback.

Rated 4 out of 5 stars

Decent dupe

The top arrived quickly and appeared to look just like the more expensive comparison. I will use and wear, but the quality was average, the top seemed out of line, one side hung lower than the other. I pressed it and it was far better. It was true to size, but shorter in length than I expected.

23 June 2025
Rated 1 out of 5 stars

You reqiest feom me to evaluate the…

You reqiest feom me to evaluate the experience
However I have not received yet my order

The order has been excesively delayed.
Please note that it was the first and last time that I preferred to make an order for your site.

Regards
Antonia Tzola

24 June 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and the delay with your order. We understand how frustrating this must be. Please note that your order is currently in transit, and we are closely monitoring its progress. We appreciate your feedback and sincerely hope to have the opportunity to serve you better in the future. If you have any further concerns, feel free to reach out to us directly with your order number.

Rated 1 out of 5 stars

Not great quality

Unfortunately, the quality was not up to par. I am not surprised, as it is coming from China. Too, although I ordered my correct sizes, as it was very small, as it is designed for Asian bodies.
I had to trhow the items away, as it seems that the return process will be tedious.
The earrings looked beautiful online, but upon receipt, they were so huge and cheaply made.

16 June 2025
Rated 1 out of 5 stars

Too lightweight and very thin

These pants are too lightweight and very thin. The fit was not tailored as the waist was too large. The length was too short and was not at all as pictured on the model. Her pants looked long and smooth.

3 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your feedback. We’re sorry to hear that the pants didn’t meet your expectations in terms of fit and fabric. The model images are intended to give a general idea of the style, but fit and appearance can vary depending on body proportions.

We’d love to make this right—please email us at info@lafemmewanderer.com with your order number, and we’ll be happy to assist you further.

Rated 3 out of 5 stars

Not great value

Disappointed in the quality of the clothing. It's very cheap fabric, stitching is ok, nothing is lined, a little ill-fitting and clothes don't hang well on the body.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company!

Don’t order from this company!! It’s a complete joke, I ordered a dress for a wedding( I will put pictures below) and paid for delivery. When told it would take 5 working days, it took just shy of 2weeks. Once received the package the quality was shocking! Looks absolutely nothing like the pictures and was all screwed up in a tiny little bag.
As I was unhappy with the product I had paid for. I emailed to return.
I got sent a long email saying I have to print things out and send off. This process was nothing but difficult.
I was told I have to pay for returns which I was happy to do so, assuming it’s just the standard rate.
I took the parcel to the post office when I was quoted 24£ to send it back to the address they gave me in china! I think this is absolutely ridiculous and if I had know I wouldn’t have made an order in the first place!!!

24 June 2025
Unprompted review
Rated 1 out of 5 stars

I was dubious placing the order as it…

I was dubious placing the order as it seemed to be too good to be true .
I ordered a capsule collection consisting of a bag, cardigan earrings ,linen vest and trousers set, blouse and maxi skirt.
The package was badly wrapped on arrival and when open a strong smell was present.
The items were of very poor quality especially the bag.
The earrings were nowhere to be seen.
Do not order from this company.
For a refund you have to send back to China which costs nearly as much as the items so completely pointless.
The delivery took 4 weeks to arrive.
This is definitely a con.

19 May 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear that you were disappointed with your order and that it didn’t meet your expectations. This is certainly not the experience we want for our customers.

We apologize for the packaging issue and any odor upon arrival—this may have occurred during international transit, and we’ll be raising this with our fulfillment team. Regarding the missing earrings, our team would be happy to investigate and assist with a resolution.

As stated in our return policy, returns are processed to our international warehouse, but we understand the shipping cost may not always be ideal. We’re currently working on expanding return options to make this easier for our customers.

We’d love the chance to make things right. If you’re open to it, please contact us directly with your order number so we can look into a partial refund or offer an alternative solution.

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