Lahomedecor Reviews 

I ordered the beautiful rug with all the insects on it for my baby room. It got lost in shipping, unfortunately but I’m here to talk about the customer service I received. I reached out to their Company right away and let them know that the status of my package said delivered, but it never arrived. They were very prompt with their reply and offered to help immediately. They gave me a few things to do, including waiting and to reach back out after sometime had gone by if I hadn’t received it. After reaching back out to them because my rug never arrived, they were so kind and professional, then offered to make it right. After confirming my shipping address, they are going to send me another rug and I am so grateful. I will be ordering more rugs in the future with the confidence that Lahome decor will make sure my order is received, and I am happy.

I discovered Lahome via Pinterest. Based on what seems to be a thoughtful and affordable option, I immediately placed an order. Communication was clear and kind and delivery swift. I was surprised it arrived folded vs rolled, but took little time to flatten. The quality is actually better than I expected based on the price and experience w textiles. The rug looks puuuurfect. Thank you!

The rug I ordered was beautiful; however, I had a loveseat that clashed with one of the colors in the rug. Customer service was expeditious in responding to my inquiry with options. The expense and hassle of me returning the rug was offset by Lahome offering a partial refund and for me to keep the rug. I am happy with my experience.

Didn’t like the rug I ordered. They contacted me and are giving me a refund so I’m happy with their customer service.

Waiting for my replacement as you read this. Unfortunately we believe it got stolen off our porch and customer service has been amazing at helping us get a new one!

ANYBODY that has a complaint about these rugs simply doesn’t own one. I have the “9x12 bug rug” and I love it so much I bought two runners to match and getting ready to order more. The colors are beautiful, the material is soft. These rugs just sweeping with a broom in between washings. I plant to order 3 more that are 9x12 or larger for my bedrooms as I have heel issues and am not really a fan of hard wood. I ordered a really nice 1/4” felt pad from my local box store and non skid pads for the runners and I’m good to go. Thank you for delivering a great product in a timely manner with no drama. These rugs are THE BEST!!!!!

This is an excellent company! There was a mix-up on my order, but Jen had it fixed up in no time. The rug, by the way, is GORGEOUS!

Great return experience

The rug is beautifully designed, but I think still needs some quality improvements in order to beat competition like Ruggable. The shag shows some white at the root and has to be swept in a very particular way in order to hide it. Customer service was excellent and provided partial refund.

I’m being asked to give a review of a product I have not yet received. I ordered my rug on 2/25/2026. Today is 4/9/2026.
I’m hopeful I will still receive my rug.

I ordered rugs for my dining room, bathroom and entryway. Each rug looked exactly like the pictures online. Light weight and durable quality. Simple online ordering process too.

Customer service is extremely helpful and understanding. Great company! Rug was beautiful but not the color I ended up choosing. They did right by me. Thank you.

Even when I didn’t receive my rug, they were willing to send me a new one immediately.

I ordered a rug that just wasnt what I expected, but when I went to return it they were very nice to make it easier for me. To keep the rug instead with a refund. Nice customer service.

I was very happy with both rugs that I ordered! Customer service was very communicative via email when there was a delay in my order and the rug was delivered just as promised after that.

The runner is gorgeous .. Vibrant colors a soft footing and no slip an all .. Shoud have ordered the 8 foot ..just love it

Overall product has arrived quickly.
The color is a not what was shown.
Black dominent.not green

Enough pattern to make it work.
Nice qualiy.

Fast delivery. Prettier in person. Suites the room perfectly. Nice quality, soft on bear feet.

I bought 2 rugs and love them both! Great quality and came quickly too!

When FedEx never updated my shipping status, it appeared that my rug had been lost in transit. Customer service was great- I was offered a refund or they would send a replacement. I opted for the replacement rug and within 4 days, it was on my doorstep. The rug is beautiful and soft. 5 stars!