Bought a case of excellent Bordeaux for a very good price. Overall Laithwaite delivers excellent value, with a money back guarantee if you don't like a wine. They offer a range of wines from $10-$12... See more
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Laithwaites is a very good club! I developed a collection of 1,000 plus bottles in my cellar through another club. This before moving to the US. I then joined a US based club who were also very good.... See more
Fast, efficient and secure delivery of the wines. Many of our favorite wines are not available in local wine stores but Laithwaites always has these treasured beverages in stock and at a very reasonab... See more
The variety of wines offered for the prices are excellent values. This is my twentieth (20th) year as a Laithwaites customer and I am always very pleased often happy with the wines. I like mixed cases... See more
Company details
Written by the company
Family-owned wine delivery service. Huge range of award-winning, small-batch wines. Personalized cases. 100% money-back guarantee.
Contact info
United States
- laithwaites.com
4.6
Excellent
7k reviews
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Good solid service
I've never had a back order, lost shipment, etc.
1 time FedEx damaged the box and 2 bottles went missing. Laithwaites took care of it and shipped me 2 replacements.
31 August 2026
Wine Club Appreciation!
I appreciate the selection of wines and the delivery to our door.
28 August 2026
The wine is usually good
The wine is usually good. The order and delivery system works well. The website is difficult to navigate at times. And, perhaps my biggest complaint is that sometimes it is the same wine over and over again.
30 August 2026
Good follow up by Karen-Wine…
Good follow up by Karen-Wine advisor..it got messy at the beginning. Thanks
29 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Wine from Spain was not very good
Wine from Spain was not very good. Not only did it not taste that great, it had a funny smell to it. This was a mystery case, so I didn't expect top wine. But other mystery cases that I bought were actually quite good. I haven't tasted all the bottles yet, so the rating could go higher based on the remaining bottles.
30 August 2026
Reply from Laithwaites Wine USA
We appreciate you sharing your candid feedback regarding the Spanish wine from your mystery case. We are truly sorry to hear that this particular bottle did not meet your expectations, especially with its taste and aroma. We understand your disappointment, particularly since other mystery cases have been more enjoyable. We value your input and will certainly take your comments into consideration as we curate our selections. We hope the remaining bottles in your case offer a more positive experience.
On time delivery and wines that meets…
On time delivery and wines that meets expectations of good quality.
29 August 2026
Timely and efficient delivery of a…
Timely and efficient delivery of a great selection of wines!
29 August 2026
Quality wines tailored to fit.
Sell wines that I like without having to shop….delivered to my door.
29 August 2026
The Insider Club Offers delicious Wines and a Way to Try New Ones
The Insider Club is a great way to experience some very good wines that you might otherwise not try. They do not disappoint! We describe to the reds and sometimes the mixed and have always enjoyed the selections.
28 August 2026
Great service,great selections
Great service,great selections. Thanks to my advisor,Kelby.
28 August 2026
Reply from Laithwaites Wine USA
We appreciate you sharing your concerns about our pricing. We are always reviewing our costs to offer the best value.
Pinot Noir
Pinot Noir - every bottle that we have tried has been fantastic.
Thank you
Sincerely,
Richard Trogisch
25 August 2026
None was exceptional
None was exceptional. I was expecting at least one. I probably won't try a mystery case again.
26 August 2026
Reply from Laithwaites Wine USA
Hi Terry, thank you for reaching out.
We're sorry to hear that some of the wines you've received did not meet your needs. This is where our satisfaction guarantee comes in handy! Please contact us at 800-649-4637 and we'd be happy to assist with a refund for those items if we haven't already.
Thank you,
Customer Service
Longtime customer!
I've ordered from Laithwaites and subsidiaries thereof for many years. A great company! I'm mostly happy with every order. Thank you and your team on the phone are very helpful, too.
26 August 2026
Ordering was simple
Ordering was simple, delivery was prompt, and the wine, so far, is excellent.
26 July 2026
completed on time and without a hitch!
20 July 2026
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