Team helpful with product selection. Thanks. Dispatch quick and arrived well packaged. Happy with different style, they don't seem too slippy on our very waterlogged grass when grabbing washing from t... See more
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Company details
- #72 of 92 best companies in Outdoor clothing and equipment shop
- #57 of 87 best companies in Outdoor sports shop
About Lakeland Active
Written by the company
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Contact info
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, United Kingdom
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
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Quality and speed
I am very pleased with the quality of my clogs. I was also impressed with the speed of delivery.
Garden clogs
Love my new garden clogs. Very comfortable and the raspberry colour is bright and cheerful. Would recommend these
My garden clogs were perfect and…
My garden clogs were perfect and exactly what I needed. They arrived quickly and, joy of joys, via Royal Mail, who I find much more reliable and easier to deal with than the cheap couriers used by so many businesses.
I immediately noticed a gash between the eyelet accommodating the studs on the inner side of the Left shoe and consequently the strap was off.
I did not receive the garden shoes until 17th May, as the courrier had mistakenly delivered them to a house (no. 59, whereas I am No. 51} that has been unoccupied for some months. So, it was a neighbour who brought them to me today. However, on opening the package I immediately noticed a gash between the eyelet accommodating the studs on the inner side of the Left shoe; consequently the strap was off. To say I am disappointed with your service is an undertstatement. To send the shoes in such a state is extremely poor. So, please will you reimburse me immediately. Thank you, Terrance Lever.
Well I marked it a star down as my…
Well I marked it a star down as my credit for a returned item was less than I had paid, £16.04 not £19.99
Otherwise I’m very happy with the product. I would add that the size difference between a 42(8) and a 43(9) is massive hence my having to return the first pair.
Thank you Lakeland for your prompt…
Thank you Lakeland for your prompt action regarding a replacement pair of work shoes, the first pair my husband tried to get the mower to eat!!!! They arrived perfect, as per the order and very quickly too.
The straps on the shoes are not long…
The straps on the shoes are not long enough and so they are not the easiest things to wear as they slip off. I ordered a six as I’m between 5.5 and 6 but disappointed
Good service
Delivery was really quick and the shoes I bought were actually better than I expected.
Wrong size sent
I ordered 2 pairs of crocs , 1 male, 1 female, both size 8.
Although the delivery note stated the right sizes, the female crocs were a size 7.
I wanted them for our holiday so haven't got time to send back (and don't want to pay postage when it was their mistake)
On the plus side, they were delivered promptly and look reasonable value for money
Shoe sizing too small
Bought a size 11 shoe as this is the size I always wear but it was too small. I was not impressed with the quality of the product either.
Gardening shoes
Gardening shoes, just what I wanted, good quality and fit. So comfortable, easy to wash to keep clean. Would highly recommend.
Quality item as described and dekivered…
Quality item as described and dekivered as promised.
Website easy to negotiate
Website easy to negotiate, goods turned up as stated and are very good value for money.
Very comfortable and robust
Easy ordering, good communication and delivered promptly. Quality and fit as described.
I never received my order
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