No problems at all. Ordered on Monday night, free second class delivery, marked as shipped Tuesday afternoon and arrived on Saturday. Item was well packaged and arrived as described. Couldn't ask for... See more
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See what reviewers are saying
Lakeland country. I recently purchased a stockman waxed full length coat, Unfortunately the item was faulty which was a disappointment, which meant I had to return the garment. However I was impr... See more
Great Customer Service. Original size not in stock, prompt phone call offered alternatives plus free returns label is not satisfactory. All worked out ok and very pleased with the item
This company has the best customer service I've ever experienced with a company! Recieved a Ridgeline coat for Christmas from my partner, I had a problem with it and they replied to my email very qui... See more
Company details
- #29 of 92 best companies in Outdoor clothing and equipment shop
Written by the company
A family company based in the English Lake District. Country clothing & accessory specialists. Stocking Deerhunter, Ridgeline, Jack Pyke, Härkila, Hoggs of Fife and many more, with a wide selection of waterproof jackets, trousers and boots for Men, Women and Children.
Contact info
Lakeland Country, 10 Museum Square, CA12 5DZ, Keswick, United Kingdom
- 01768775275
- hello@lakelandcountry.co.uk
- lakelandcountry.co.uk
4.9
Excellent
153 reviews
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Very happy with the item and very…
Very happy with the item and very pleased with the customer service. Thank you so much.
24 April 2026
Happy shoes
Easy and straightforward ordering, prompt delivery. And one happy husband to have a new pair of his favourite Grisport Exmoor walking shoes.
25 March 2026
Fantastic service great product
23 February 2026
Great Customer Service
Great Customer Service. Original size not in stock, prompt phone call offered alternatives plus free returns label is not satisfactory. All worked out ok and very pleased with the item
24 February 2026
Great service and delivered on time
22 February 2026
Good service only sent half of the…
Good service only sent half of the order but sent the rest out first class excellent
26 January 2026
Lakeland country. stockman coat
Lakeland country.
I recently purchased a stockman waxed full length coat, Unfortunately the item was faulty which was a disappointment, which meant I had to return the garment. However I was impressed by Lake land country with their swift and speedy full refund. I would not hesitate in recommending this retailer to purchase their products with confidence.
20 January 2026
Unprompted review
EXCELLENT SERVICE
Excellent service ordered cotswold wellies and delivered free within 48hrs .price was cheaper than other stockist.
Will definitely order from them again.
8 January 2026
Unprompted review
These shirts are amazing
These shirts are amazing, comfortable and cosy. They fit well and are well made.
Delivery was quick, with no false promises.
26 December 2025
10/10
Have made purchases from Lakeland on a number of occasions and each time they have been spot on with the service they provide.Great dispatch time wise,well packaged no fuss transaction.Well chuffed.
26 December 2025
Very easy to order and the delivery was…
Very easy to order and the delivery was quick and promptly
26 October 2025
Efficency
Easy ordering no fuss prompte service keeping the customer informed at every stage
26 October 2025
Very professional service from start to…
Very professional service from start to finish
25 September 2025
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