Ordered a jacket & it arrived less than 2 days later. No charge for postage. First class service, packaged beautifully. The jacket itself is made of premium quality leather; would highly recommend... See more
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Founded in 1955, Lakeland Leather is the UK’s largest independent leather retailer. Based in the heart of the beautiful Lake District, we are passionate about crafting the best quality products that stand the test of time. We currently have 15 retail stores across the UK, as well as an online shop offering an extensive range of womenswear, menswear, footwear and accessories. Also featuring renowned brands like Robell, Crew Clothing and Lotus Shoes, you’re sure to find the perfect addition to your wardrobe. From classic aviators to iconic bikers and racers, we offer a full variety of premium leather and sheepskin outerwear styles. If you’re in search of a leather jacket, bag, belt or anything in between, you can rest assured that our products are quality guaranteed, backed by decades of experience. We are committed to providing an unparalleled customer experience, whether that’s through our knowledgeable and friendly in-store crew or our dedicated online customer service team. With speedy UK delivery, free click and collect, as well as straightforward returns, it has never been easier to join the Lakeland Leather community.
Contact info
Rothay Road, LA22 0EJ, Ambleside, United Kingdom
- 01539439020
- online@lakelandleather.co.uk
- lakelandleather.co.uk
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Replied to 27% of negative reviews
Typically replies within 1 week
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A Smart handbag with long , versatile straps.
A Smart handbag with long , versatile straps. A good navy, not too dark. Plenty of pockets, but not too heavy. I look forward to using it both daily at home, and on long distance trips and holidays.
Thankyou.
Very dispatch, lack of response to a query though
Very quick dispatch.
I did have a query, left a phone message and sent an email. No response luckily everything sorted itself out. I was not impressed with that.
Easy enough to order
Easy enough to order. Pleasant exchange on the phone when asking for clarification about delivery. Disappointing that they offer a further discount after an order is placed. Unnecessary.
EAsy to order good delivery time and…
EAsy to order good delivery time and excellent product
Quality item.
Bought for my partner,she loves it.
Well made,good quality and delivered promptly.
Small but holds everything.
I have had a large purse for a longtime which I liked, it was very well laid out but was too big to put into today’s small handbags. I ordered a smaller leather from you hoping it would do all the things a bigger one had done I needn’t have worried it is perfect. I ordered the teal green it is a lovely colour as well. I am very pleased with it and wouldn’t hesitate to recommend Lakeland to anybody.
I chose the bag I liked the look of…
I chose the bag I liked the look of with a weave and I wasn't disappointed. The bag and the colour are just what I wanted. My fault really since I didn't look carefully enough at dimensions, but I am finding the bag quite small. It will be perfect for times when I don't need to carry so much.
Great choice of items
Great choice of items. The purse I ordered was great quality and a good price. Delivery was excellent
Very impressed with Lakeland leather
Very impressed with Lakeland leather they kept me informed from start to delivery. The leather jacket purchase was of great quality very pleased.
this is the second leather jacket I …
this is the second leather jacket I have purchased from Lakeland Leather.. they are the softest high quality leather I have ever had.. the delivery service is so quick and beautifully presented.
Absolutely lovely order arrived well…
Absolutely lovely order arrived well packed. So soft the leather not used yet, looking forward to using both bag and purse.
Love a bargain. Thank you
Excellent in every way!
The website was clear and straightforward to use, and the description and picture of the leather jacket was exactly as it said and showed. I am delighted with my purchase and the leather is particularly soft. Excellent value for money too.
A really nice crossbody bag
A really nice crossbody bag. Just the right size and enough pockets to keep phone, purse etc easy to access. It is good quality and I am really pleased with it.
Butter soft excellent price leather jacket
Delivery was next day delivery. Leather was butter soft fit was excellent. Sadly colour was wrong for me not as expected phoned customer service spoke to a lovely girl explained the situation she was very apologetic forwarded me a return label almost immediately. Posted Friday had an email on Monday stating jacket received later had another email to state refund would be in my bank within 2days. Excellent company would highly recommend. Will purchase from them in the future.
Won't be going back unpleasant staff member
I was in lakeland leather in Northallerton today and I bought a leather case for my glasses in the samples box I paid for it literally turned behind me and saw a better case which was more expensive I hadn't even gone out of sight of the sales assistant I asked if I could pay the difference and buy the more expensive case the sales assistant attitude stunk she said no there's no returns on samples I said but I've literally just bought it I'll pay the difference for the more expensive one but no she turned her back on me and walked away. Before I was served there was a couple in front of me I don't know what was said but I saw the man throw a shirt on the counter told her you can stuff it and stormed out the shop if that's how Lakeland staff treat there customers I'll never step in that shop again. Also my aunt who I was with was going to buy a leather jacket for her daughter but when she saw how the staff member treated me she put it back the woman staff member was extremely unpleasant.
A really quality jacket
A really quality, well made leather jacket and at an excellent price.
Buy with confidence.
Purchased a lovely new handbag
Purchased a lovely new handbag
Navy colour leather cross the body
So comfortable to wear and use
Would be happy to recommend
Thanking you it’s beautiful
This is my second pair of slipper from…
This is my second pair of slipper from Lakeland. My first was from one of your stockists I lived in them even summer. So when I found the website I was spoilt for choice. So when save a bit I can put it towards another pair
2 lovely glasses cases!
2 lovely glasses cases! Beautiful soft leather, size is perfect and the colour is just exactly right, so thank you all round!
Beautifully made bag.
My bag is absolutely beautifully made - with real care and attention to detail. Excellent quality , packaged with care and communication and delivery were excellent. I’m only not giving it 5 stars because I ordered navy and I feel the navy is more of a dark blue-ish grey - so I’m a little disappointed with the colour. However that may just be my own take on navy! Overall I would thoroughly recommend.
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