Lakeshore Restoration LLC Reviews 

119
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient service, noting how quickly teams arrive on site to handle emergency situations like severe flooding and property damage. Many consumers emphasize the exceptional workmanship, reliability, and dedication shown during every single phase of the restoration process. People also praise the courteous and knowledgeable staff who take the time to thoroughly explain each step and ensure the work area is impeccably cleaned. Reviewers deeply appreciate the seamless communication, transparent scheduling, and invaluable professional guidance provided while navigating complex insurance claims and project requirements.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt response times and reliable scheduling. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are caring, professional, and... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt and outstanding communication.... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the prompt and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough good things about Lakeshore Restoration! When sewage flooded my basement, they were my heroes. They responded instantly, worked tirelessly, and transformed a disaster zone back to... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this company. Came immediately after I called and informed me all would be taken care of, and they went beyond my expectations. Very professional and knowledgeable. Came b... See more

Company replied

Rated 5 out of 5 stars

Rigo and Team were extremely professional and prompt when answering any of my questions. I submitted a request over the weekend to be contacted. Rigo reached out first thing the following Monday and s... See more

Company replied

Rated 5 out of 5 stars

Lakeshore Restoration LLC was excellent from start to finish. The best contractor I have worked with in my experience, communication was spot on, every phone call, email answered immediately and the w... See more

Company replied


Company details

  1. Water damage restoration service
  2. Asbestos testing service
  3. Building restoration service
  4. Contractor
  5. Environmental consultant
  6. Fire damage restoration service

Written by the company

Lakeshore Restoration LLC provides expert water, fire, and mold damage restoration services across Manitowoc, Sheboygan, Brown, and Calumet Counties. Our IICRC-certified team offers 24/7 emergency response for flooding, sewage cleanup, smoke damage, and biohazard restoration. We work directly with all major insurance companies to make recovery fast and stress-free. Whether it’s residential or commercial property damage, our technicians deliver fast, professional, and compassionate service to restore your property and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(119)

42 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall great experience

We had some concerns in our basement with water damage and potential mold. We called Lakeshore Restoration and they were so prompt with a visit and estimate for the repairs. They spent a lot of time going over all questions and concerns. The project time was quick and they were respectful of our home and space. The guys kept us updated on anything they found and accomplished things quickly but thoroughly. We found one spot after the project was complete that didn’t look quite right and the guys were out that very same day fixing it. Overall, very thrilled with the service and would recommend to anyone in the community.

31 January 2024
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you Elsa, it was a pleasure for me and our crew to help you.

Rated 5 out of 5 stars

Moisture Damage Repair

We had Rigo and his crew over to our house to repair damaged drywall and prevent mold due to moisture from our roof, and we couldn't be more happy with the results. The consultation was quick, the estimate delivered same-day, and the work performed the following week. Not only was his team kind, courteous, and extremely respectful, but the work was done so well you can't tell a repair was ever made. In addition to the fantastic craftmanship, they cleaned up so well you'd never know anyone was in our home. We also had them clean our air ducts while they were there, and they've never been cleaner. I hope we don't need to have moisture damage repaired in the future, but I'll certainly sleep easier knowing that Lakeshore Restoration is just a phone call away. I can't recommend them enough!

5 February 2024
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Reply from Lakeshore Restoration LLC

Thanks Ryan, it was great working with you on this project.

Rated 5 out of 5 stars

They were a pleasure to do business with

They were a pleasure to do business with. From the start, everything was simple, and all aspects were forward as to what we needed from each other. They were professional, prompt, efficient, and rates were reasonable for the project being done. I will definitely use them again if needed.

26 January 2024
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Reply from Lakeshore Restoration LLC

Thanks Brian, it was a pleasure for our team to help with your project.

Rated 5 out of 5 stars

This company has by far the best…

This company has by far the best customer service around, got me scheduled very timely and kept me updated about the job as it was being done! Reminders got sent to my phone for the time and date of my appointment definitely would recommend!!!

19 December 2023
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Reply from Lakeshore Restoration LLC

It was a pleasure to help with your remediation project. Thanks

Rated 5 out of 5 stars

Great service

Great service. On time. We had the air ducts cleaned and wow what a difference. We no longer wake up with headaches and rarely sneezing. We had them last year clean our basement. Also very reasonable.

21 November 2023
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Reply from Lakeshore Restoration LLC

Thanks Cheryl, always at your service.

Rated 5 out of 5 stars

They were there when they said they…

They were there when they said they would be. Very prompt with returning phone calls and email. The finished area was a night a day difference. Thank you

17 November 2023
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Reply from Lakeshore Restoration LLC

It was a pleasure to help. Thanks for choosing us.

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