Lalabooks Reviews 52

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Really poor service at Layl Books. Avoid at all costs! The system did not allow me to place an order with my child’s correct spelling which included one letter being uppercase. So I placed the order a... See more

Rated 1 out of 5 stars

Ordered a customised book for my nephew. It was supposed to arrive a week ago, and I was supposed to give it to him for his birthday. I've tried to contact them, but no reply. I've ordered two books,... See more

Rated 5 out of 5 stars

Gifted one last year to my youngest and this year to my second youngest. Now my other children also want one! Such a lovely concept with a great Islamic story and personalised to ensure your child is... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised book for my nephews birthday and he loved it so much. He reads “the cave” everyday before bedtime. The customer service team at lalabooks also offered me a different personali... See more

Company replied

Company details

  1. Publisher
  2. Book Publisher

Written by the company

Follow your child in a unique adventure. Imaginations are ignited and religious beliefs are nourished by our personalised children’s story books. The story of Lala Books Children are full of curiosity, but traditional Islamic texts can be difficult for them to understand. Two fathers and friends, Wali-ur Rahman and Shah Hussain, tried and tried to teach their children the values of Islam – but found that the children quickly lost interest. And that got them thinking of a solution... what about a range of picture books that captures children’s minds and helps them to understand Islam at the same time? Combining wonderfully imaginative storytelling, brilliantly creative illustrations and exceptional print quality, Lalabooks was born.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

52 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect service

Perfect service
I love customizing the books 📚

25 April 2022
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Reply from Lalabooks

Thank you Samar. We hope to see you again :)

Lalabooks Team

Rated 5 out of 5 stars

excellent

Very cute book, will be giving it to my niece on Eid!

23 April 2022
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Reply from Lalabooks

Thank you for your kind review. Our books are not just personalised but they have great storytelling too. I hope your niece had a memorable Eid!

Lalabooks Team

Rated 5 out of 5 stars

Purchased this as an eid present for my daughter

Purchased this as an eid present for my 5 year old, can’t fault the professionalism of the final book, the attention to detail to include her name in every page and the overall sentimental value. Great product alhamdullilah will be ordering again as gifts in the future inshallah

20 April 2022
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Reply from Lalabooks

Thank you Ayesha for your excellent review. We really appreciate you taking the time out to share your experience with us. Most of all we are looking forward to seeing you again.

Lalabooks Team

Rated 5 out of 5 stars

Really impressive quality!

Really impressive quality, the actual book and thick pages, colourful illustrations and fun rhyming stories, highly recommended

13 April 2022
Unprompted review
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Reply from Lalabooks

Thank you Sukaynah for your review. We really appreciate you taking the time out to share your experience with us. It's so lovely to hear your recommendation :) Looking forward to seeing you again.

Lalabooks Team

Rated 5 out of 5 stars

A user friendly site with excellent…

A user friendly site with excellent books that can be personalised as keepsakes. They make excellent gifts, too! Delivery is super fast and customer service is second to none!

13 April 2022
Unprompted review
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Reply from Lalabooks

Thank you Sajida for your review.

We are so happy to hear how pleased you are and we are sure the book will be a treasured keepsake for years to come.

Lalabooks Team

Rated 5 out of 5 stars

A Treasured Keepsake

Gifted one last year to my youngest and this year to my second youngest. Now my other children also want one! Such a lovely concept with a great Islamic story and personalised to ensure your child is the hero of their own book. Certainly makes the child feel important and engrossed in the storyline! My children loved spotting their own names in the books. Beautiful illustrations also which makes it a great gift and a treasured keepsake.

13 April 2022
Unprompted review
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Reply from Lalabooks

Thanks so much for writing this review!

We couldn't be happier to hear that you've been coming back to us for your special gifts and you adore them. Hearing this has absolutely made our day and we hope to see you again soon!

Best Wishes,
Lalabooks Team

Rated 5 out of 5 stars

Excellent quality books

Excellent quality books, it was so lovely to see how happy children get when they are part of the story
Thank you I would definitely order again

4 March 2022
Unprompted review
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Reply from Lalabooks

Oh, that's brilliant to know!

Thank you so much for taking the time to share your review. Your kind words are very much appreciated and we look forward to your next visit.

Lalabooks Team

Rated 5 out of 5 stars

Great customer service and amazing products

I ordered a personalised book for my nephews birthday and he loved it so much. He reads “the cave” everyday before bedtime. The customer service team at lalabooks also offered me a different personalised book of my choice free of charge as I didn’t receive a gift case I initially ordered. I’m really pleased overall and would use their services again in the future.

26 February 2022
Unprompted review
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Reply from Lalabooks

Dear Salma,

Thank you for your kind review. We are so happy to hear your nephew reads the book everyday. Customer service is our top priority.

Lalabooks Team

Rated 5 out of 5 stars

Beautiful book and quick delivery

Beautiful book and printed well. I needed it fairly quickly and they posted it and delivered it extremely quickly. Will be definitely be returning for more.

20 February 2022
Unprompted review
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Reply from Lalabooks

We really appreciate you taking the time out to share your experience with us.

Kind Regards,
Lalabooks Team

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