La Mansio Reviews 267

7.5.2024- so first travel with a bag done and here is review: i love it.
Pros:Its super comfy to wear during airport movements and also its nicely stored and accesible on board. It fits a lot of things and big opening is nice :) i do suggest to use small bags for cabels or make-up or pills, as it might be hard to find by hand in dark.
Cons: i would love to have luggage mount horizontaly, not verticaly as it is now, for big luggage its unconfortable to move around (short space available on extended handle). Cabin luggage which has more space on extended handle is perfect. I would also appreciate some lock on handles, as those flap around while carrying. I used string and tied a bow :)
Overal amazing bag, works well on travels. office day or business trip cant be worse :)

I just ordered my bag and i got amazing support from support team after i had some issues. I cant wait to receive my bag and i will write full experience review. So far support is amazing.

Great customer service and a thought-thru bag. Have waited for a solution like your everyday bag.

The bag is of the highest quality and has that wonderful new leather smell. I had a few concerns and contacted customer service via email and received very prompt and excellent assistance. Emma was amazingly helpful in answering my questions and assisting me.

I know it can feel risky to buy from new websites and startups but this company seems to really care about the product and its customers. I can’t recommend them enough.

UPDATE from 25.04.2024: La Mansio contacted me after about a week. I received a refund for about EUR100 which I appreciate. Hasn't really change the fact that the pouches still stink but it was the best we could do in this situation, so I appreciate the company decided to take responsibility for the issue. Thank you.

ORIGINAL:
I received my bag (black one) with all of the additional pouches in expected time. Unfortunately the whole thing stinks horribly. Can’t say what it is but it has a very distinct chemical formaldehyde like smell. I washed everything with damp cloth, then tried to air out the smell while everything has been siting on a couch for days. No results. The pouches are the worst. The whole room stinks like a chemical plant. I wonder if anyone had the same issue. I can’t use it, it’s way too intense and I’m sure whatever I put in there will begin to smell.

I’ve contacted CS but is has been 5 days and nothing…

Alexa worked with me to organize a replacement for my original La Mansio Bag after the double-zippers at the top spoiled. It took a little back and forth to get the discount codes for the replacement to work correctly on the website, but Alexa was always very responsive and determined to solve the tech issues. I'm appreciative of the upgrades to my new bag and laptop case. The case is just bigger enough to hold the laptop power cord, and is much lighter with the new zip-off closure flap. The bag itself also has an improved interior pocket layout. I'm also very appreciative of the discount code for future purchases and look forward to seeing La Mansio expand their range of products.

Really enjoyed shopping at La Mansio! The bag and make up case I received are gorgeous and high quality. I also reached out to their customer support and they were very quick and thorough. I highly recommend them! 🥰

I have experienced the most professional yet at the same time totally personalized approach by your customer service personnel. I honestly think Emma and her team are masters of how to engage customers, explain hurdles behind their particular case before it can be solved and then just solve the issue. Thank you very much!

I had the best customer support ever after not being able to find my order. Unlike with most of the brands I never felt alone, and together we have managed to find my order, so thanks a lot to the team.

Great bag, great ideas and excellent ideas for your everyday life companion

They have designed an amazingly beautiful, modern, and functional bag. I get so many compliments on it - more than any other bag I've owned! The customer service team is always prompt and communicative.

Impeccably helpful to solve an unfortunate mishap

After not receiving my order I reached out to customer service. WOW! They are really the best ever! When I said that a mistake was made on my address, they offered to send a replacement or return my money. When I said I preferred the replacement, I received it in less than a week! They were prompt in replying to my emails and all around GREAT! Will continue to visit this site to see what else I need!

Worst kickstarter I could support. Quality is below average. Zippers are not even closing anymore , the extras do not fit as advertised and the magnetic snap doesn’t even work to keep them in place . Honestly just an average bag for which I pork pay most $50 but what they are selling it for 10x the price it baffles me that people are buying it

Incredible support by the La Mansio team.
Quick answer about my order, very generous solution. Thank you so much. Can´t wait to have my own bag in a few weeks from now.

Let me start by saying how much I LOVE my La Mansio bag (mega, brown). I travel bimonthly and it fits all of my working needs. I also love how many compliments I receive in the airport (I am basically a walking advertisement). I had a small issue with the zipper, but Emma and the customer service team were amazing. They were prompt in their response and provided excellent customer care to fix the minor issue. I am so grateful for not only the quality of the bag but also the quality of care to me, the customer. THANK YOU LA MANSIO!

The quality of the La Mansio goods are fabulous. There was a missing item in my order supplied, and getting in touch to query this, I was offered two great solutions and the issue dealt with in a little over 24 hours. Emma was brilliant to deal with. In a world where customer service no longer seems a priority, La Mansio are exceeding expectations.

As an uncertain person I have waited almost a year to get my hands on this bag. It’s worth every cent! I use it mostly for my job and OMG it has elevated my style so much! It is build so practical and with logic. Every pocket, every zipper or button has a purpose. A bag with logic where I finally have order instead of a big bag where I just throw my stuff in. I would never trade back to my old bag and can only recommend to buy it if you have a busy schedule where your bag has to keep up with you.

In general, it arrived in a beautiful box to keep the bag safe. I ordered it in Duotone Coffee Saffians as it suits my style best. beautiful colour! The straps were included (the pads are super soft and I enjoy to carry the bag on one shoulder but when I am in a hurry I love it that I can change it in a backpack. Due to the many pockets everything stays in place!) and I ordered the computer case as well as I need it for work (it clicks inside the bag so it does not move around and when I only need the case I love it that I can just add the straps). It’s impeccably beautiful and I was so excited when I got it!

Beautiful bag, very thought-through - with different zippers, hidden compartments, water bottle holder, exchangeable straps.
Great fabric - the dark brown leather I chose is beautiful.
Only improvement areas: Customer service is extraordinarily friendly but take quite some time to reply (but then always to the fullest satisfaction). Upper zipper gets stuck sometimes and is a bit rough to open and close. The opening of the side compartment - like a wet bag for shoes - is very tight, I can't squeeze anything in.

Maybe next time try to incorporate removable handles for the bag, so that when you turn it to a backpack it doesn't look weird.

Overall, 100% recommending this beautiful, beautiful bag, fast delivery with attentive and friendly customer service!

I love my beautiful bag so much! I bought the Heritage Brown from the Kickstarter campaign and received it probably a year ago now in Australia.
I was saving it for special occasions but now use it every day. My job requires a wad of documents/plans most days and often a laptop too. These fit in easily along with my other bits and pieces. Have been using it daily for almost a year and it is still strong and in perfect condition.
I looooove the way it looks, just staring at it makes me happy. I feel like a proper, classy adult when I use it. I got the laptop case too, which is strong and looks great. The packing cube fits an unbelievable amount of stuff for how much it reduces down to.
Love the double zipper with strap to open both at the same time - use this always.
The pass through for luggage is awesome too.
Have used it as a backpack too and that works well.
The most expensive item I've ever purchased but so worth it. It has elevated me as a person. Thanks for making such an awesome, cool, functional, beautiful bag <3

The quality of the construction and the aesthetic design are absolutely fabulous. One of the add-on items I purchased was the compression bag and the level of innovation and ingenuity in the construction was breathtaking.
The La Mansio leather is beautiful, rich, and the ways that you can wear the bag are very versatile.
I was slightly nervous making a purchase online without physically holding the bag, but I can say unequivocally, that I made the right choice!