Lambton & Jackson  Reviews 1,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the smoked salmon, often describing it as delicious and superior to supermarket alternatives. Many people highlight the prompt and efficient delivery service, noting that orders arrive on time and are well-packaged to maintain freshness. The overall service, including the ease of ordering and helpfulness of the team, also receives high commendation, leading many to express their intent to reorder. However, some customers experienced issues with the slicing of the salmon, finding it difficult to separate and serve, and a few noted that the salmon was a little dry or had a hard glaze that needed to be removed. Additionally, one reviewer mentioned a lack of tracking details and a delayed delivery for an important order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and delicious... See more

Quality

Consumers consistently report a positive experience with the quality of the salmon, often describing it as... See more

Delivery service

People report positive experiences with delivery service, consistently praising its promptness and... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of online... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality interesting food. Prompt delivery and service. Ideal little gift for my sons for Fathers Day. All 3 of them were delighted to receive them and reluctant to share them! Much enjoyed.

Rated 5 out of 5 stars

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to... See more

Rated 5 out of 5 stars

Amazing smoked salmon. I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal produ... See more

Rated 5 out of 5 stars

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my... See more


Company details

  1. #5 of 75 best companies in Food producer
  2. #1 of 3 best companies in Fish Processing

Written by the company

Award-winning artisan producer of delicious smoked salmon and smoked eel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The long slice salmon is the “gold…

The long slice salmon is the “gold standard” in our opinion. But this time we also had some gravadlax which with some dill mustard sauce and a handful of Italian winter salad leaves maybe the last from the garden made the perfect light Spring supper in the sunshine

2 April 2026
Rated 5 out of 5 stars

Finest Smoked Salmon available.

We took a side of Lambton and Jackson's Maldon Cured, which has to be the finest smoked salmon available to mankind. A huge half for Easter, completely obliterated before Easter. Delicious. Delivery impeccable. Such great value for a premier product.

22 March 2026
Rated 4 out of 5 stars

Great flavour. Not so great presentation.

The smoked salmon has a superb flavour. I'm very impressed by the Maldon Cure. Unfortunately, you've lost a star by squashing 400g into a condensed lump with too many layers that tend to shred when teased out into individual slices. A larger, long-sliced pack for 400g would be more user friendly.

17 March 2026

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