Lambton & Jackson  Reviews 1,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the smoked salmon, often describing it as delicious and superior to supermarket alternatives. Many people highlight the prompt and efficient delivery service, noting that orders arrive on time and are well-packaged to maintain freshness. The overall service, including the ease of ordering and helpfulness of the team, also receives high commendation, leading many to express their intent to reorder. However, some customers experienced issues with the slicing of the salmon, finding it difficult to separate and serve, and a few noted that the salmon was a little dry or had a hard glaze that needed to be removed. Additionally, one reviewer mentioned a lack of tracking details and a delayed delivery for an important order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and delicious... See more

Quality

Consumers consistently report a positive experience with the quality of the salmon, often describing it as... See more

Delivery service

People report positive experiences with delivery service, consistently praising its promptness and... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of online... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality interesting food. Prompt delivery and service. Ideal little gift for my sons for Fathers Day. All 3 of them were delighted to receive them and reluctant to share them! Much enjoyed.

Rated 5 out of 5 stars

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to... See more

Rated 5 out of 5 stars

Amazing smoked salmon. I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal produ... See more

Rated 5 out of 5 stars

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my... See more


Company details

  1. #5 of 75 best companies in Food producer
  2. #1 of 3 best companies in Fish Processing

Written by the company

Award-winning artisan producer of delicious smoked salmon and smoked eel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend you give them a go!

Placed an order after a chat on the phone to a hugely helpful member of the team. Just finished the smoked salmon which was delicious!
Will definitely buy again, highest quality, perfect taste and a lovely company from what I can tell!

12 November 2025
Rated 5 out of 5 stars

Great company

Love their smoked eel & deep smoked salmon. Easy to navigate the website & order, will be back for more!

10 October 2025
Rated 5 out of 5 stars

CRISIS AVERTED

Actually this order was a present to one of my best mates for her birthday. When she said they hadn’t received it, I emailed L &J straight away. It was a Saturday night!!! They replied immediately and all was resolved pretty soon after when her husband realised he’d put the smoked salmon package in a pile of presents to be opened on her real birthday!! ANYWAY they absolutely love the salmon 🥰🥰🥰🥰

16 September 2025
Rated 5 out of 5 stars

Have you ever been asked ...

Have you ever been asked ...what would you have as your last meal ever.......well I'm telling you right now...Deep smoked Salmon from Lambton and Jackson would be part of it. I just adore their products and not only do me and my family stock up on it all but this is my go to for thank you presents as well. My mouth is watering as I write...might be time to pop to the fridge for a little snack....

3 August 2025

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