Lamont Estates Limited Reviews 755

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and customer-focused approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth process, great communication, and efficiency. Reviewers are particularly impressed with the quick response times and the overall stress-free user experience, often noting how easy it was to get issues resolved or questions answered. However, some customers also noted that issues needing fixing or replacement sometimes required multiple follow-ups, with delays in resolving problems like a non-working radiator. Additionally, one reviewer expressed concerns regarding property access for an inspection, citing issues with communication about availability and consent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Response time

People report positive experiences with response times, highlighting prompt replies and quick communication... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. #8 of 26 best companies in Property Rental Agency
  2. #6 of 17 best companies in Asset manager services
  3. #14 of 34 best companies in Property Investment
  4. #9 of 50 best companies in Property management company
  5. #13 of 52 best companies in Estate Agent

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Asks customers to review

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Rated 5 out of 5 stars

A good company to deal with 10/10

The start of my tenancy was very straightforward from the viewing of the property to signing the contract everything was very smooth and fast ..no complaints at
"Naser" the member off staff who looked after the property was very friendly and i always had good communication with him through emails and property inspections
The end of my tenancy was so straightforward also ..everything was good in the property when I left and I received my deposit back within 1 week
I would recommend Lamont to anyone looking for a property
Thankyou to all the staff

16 April 2026
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Lamont Agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly at every stage, making everything feel straightforward and stress free, which is something I really appreciated.

What stood out the most was their efficiency and attention to detail. Any questions or concerns I had were addressed quickly, and they made sure I felt informed and supported at all times. It’s clear they take pride in providing a high level of service and maintaining good relationships with their clients.

Overall, I would highly recommend Lamont Agency to anyone looking for a reliable and well-organised agency. Their professionalism and commitment to customer satisfaction really set them apart.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Gemma has been looking after my flat…

Gemma has been looking after my flat and provides highly professional service making sure that both sides are happy and the flat is rented out to a good tenant. I am very secure in her hands

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Lamont Estates Review

We have been dealing with Lamont Estates for close to a year now as they manage two properties for us. In that time they have proven very effective at managing our properties. They have filled both with tenants in a short space of time from availability and have been very communicative on all aspects of our business together. When we have had any queries they have been quick to answer. So far I would happily recommend their services.

8 April 2026
Rated 5 out of 5 stars

Rent Experience

Services were prompt and straightforward. The vetting process was efficient, calls were answered promptly, and responses were clear, courteous, and highly professional. Promises were also honored consistently and delivered on time.

9 April 2026
Rated 5 out of 5 stars

Excellent company

I would like to thank David Rose he is an excellent property manager. He was extremely patient and accommodating with any issues that arose. David was extremely helpful kept me up to date through the whole process and was prompt with his replies to my many emails. Thank you for helping me and my little boy secure a home.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. From the first moment they made me feel comfortable and well informed. They were quick to respond and very efficient with the whole process. It's nice to deal with people like that. Totally recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Lamont Estates…

My experience with Lamont Estates Limited has been excellent from start to finish. The team was very professional, attentive and always willing to help at every step of the process. The communication was clear and fast, which gave me a lot of tranquillity. It is noticeable that they really care about their customers and to offer a quality service. I would definitely recommend them.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Gemma at Lamont Estates Limited

We had a brilliant experience finding our new home through Lamont Estates Limited. Gemma was so amazing. She gave us so many great options to compare which made it so much easier to choose the perfect one.
The whole process was quick and stress-free, and we can’t wait to move in.
Highly recommend Gemma and the Lamont Estate team!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Good communication and frequent updates along the process of the application. Everything has been handled great by Gemma.

31 March 2026
Unprompted review
Rated 2 out of 5 stars

Very easy process and made my first…

Very easy process and made my first rental at ease and no too stressful especially when I have autism too they was supportive supportive at first then naser made illegal entry to my property on 20/04/26 for a safety inspection i warned him prior to this to give me an exact date and time due to me working lates he refused he then rang me on 20/04/26 when he rang I said I am out and he's gonna have to come back another day he said to me okay I will just let myself in then I didnt give him consent to enter I wanted to be present at the property for the inspection as I like to be present for stuff like this he refused he therefore broke the law ny not providing quiet enjoyment i dont mind the lanlord or agents coming for inspections but I atleast want to be present for them and be provided an exact convenient date and time that suits both not entering without my permission.

30 March 2026
Rated 5 out of 5 stars

Highly Recommended Letting Agency

Lamont Estates Limited they provide very good housing, and we are truly happy with the property we are renting. The process has been smooth, and the service has been professional.

We would especially like to mention our property manager, Gemma Burkett, who has been incredibly helpful. She has supported us throughout, listened to our concerns, and responded quickly whenever we needed assistance. Her communication has been excellent, and she treats us with respect as her clients.

We really appreciate the support and the good service we have received. Thank you to Lamont Estates Limited and especially to Gemma for making our experience a positive one.

30 March 2026
Unprompted review

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