I placed an order in March. Then corona struck. Understandable that it would take longer than normal. Received a couple of automated emails to state they were having issues. Again understandable. This... See more
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They always try their best to do their best. They offer a product that many dream about and a few attempt DIY projects of. To be able to experience a product like theirs is unprecedented and no ot... See more
Company replied
Lamplanet has always been cordial, even when I misunderstood deals and such. They were respectful and always responding in a speedy manner. The products Ive recieved over the years, are of high qualit... See more
Company replied
I bought an Iron man lamp, was not sure what it would be like🤔 it is fantastic set what colour you want, it’s on everyday have had this over two years and still catches people’s eye!
Company replied
Company details
Information provided by various external sources
We build lamps that don't just fulfil a practical purpose (which they also do). But that's too ordinary. We create lamps that become a piece of who you are because they are made of a passion that truly makes you who you are. Life's too short to be ordinary. Embrace the extraordinary. Let your lamp be from lamplanet.
Contact info
United States
- support@lamplanet.com
- lamplanet.com
AVOID!
I placed an order in March. Then corona struck. Understandable that it would take longer than normal. Received a couple of automated emails to state they were having issues. Again understandable. This dragged on until July. I then tried to contact them multiple times and no one ever responded. They even had the audacity to send an email asking for more money on top of the original order price. They also threatened not to contact PayPal or they’d cancel the order. It would seem that in the past they were once a trusted company, but I’d avoid at all costs now.
11 August 2020
Unprompted review
they shipping is so bad they said it…
they shipping is so bad they said it would be here on June 1 but it has been since February 16 that I ordered it and it is now June 24 and they messaged me saying we need an extra ten dollars to ship it to you. it hasn't even been shipped yet after 4 months what kind of service is this what trash website they suck worse than aliexpress. never buy from here again!
25 June 2020
Unprompted review
Reply from Lamplanet
Luminous satisfaction. Wohoo! Thanks for the love Tommy. Excited to see you around for years to come.
Amazing
They’re super helpful and they have amazing products. Check it out
22 August 2019
Unprompted review
Reply from Lamplanet
Superb! So exciting to hear this. Thanks so much for the feedback Juan. Looking forward to serving you for years to come.
Product looks nice
Product looks nice. Pretty much as described.
Sadly, the pins used to pin the led to the rest of the lamp don't work too well. Sometimes, I leave the lamp alone for days and the next time I try it the led is just moving around inside the contained.
I would give the lamp 5 stars but the above is very annoying.
Plus, on top of that I've been recieving annoying email from the company asking to write a review or purchase more lamps.
22 August 2019
Unprompted review
Reply from Lamplanet
Hey Isaac, we can work that out.
Please hit us up and we may find a good solution that works out for you.
Sorry we've annoyed you with the emails, it definitely wasn't our attention. Just sharing our excitement about our new lamps and also honest and transparent to share and confront our trip ups as a family with our customers as we're all together in this beautiful adventure.
Thanks for the feedback anyway. Much love and hope to be of better satisfaction to you next time.
Rasengan!
Great lamp, it lights up perfectly! I’m impressed with how long it’s lasted too.
22 August 2019
Unprompted review
Reply from Lamplanet
Exciting to hear that you're impressed. That means we've overdelivered and underpromised. Exactly as it needs to be right? <3 Thanks so much for the feedback.
Great quality workmanship
Great quality workmanship, really unique lamps. Bought my lamp years ago and it's still bright and works just as it did on day one.
22 August 2019
Unprompted review
Reply from Lamplanet
Wohoo!! Built to last. More than lamps. Extraordinary lamps for extraordinary people like yourself Mac. Appreciate the feedback a lot.
Great company with wonderful staff and…
Great company with wonderful staff and customer service
21 August 2019
Unprompted review
Reply from Lamplanet
And wonderful customers! Thanks for sticking around and trusting our work. To long years serving you with extraordinary lamps.
A great piece
I ordered and received the Naruto lamp, yes it took a while to get it but it's definitely worth the wait. An awesome piece for any fan. The multi colored rasengan with the crackled glass is the icing on the cake. Zero complaints.
21 August 2019
Unprompted review
Reply from Lamplanet
So glad you see it that way too. The crackled glass is definitely a master piece. It takes tons of work to get those looks using glass blowing. Appreciate the feedback a lot.
I bought a Death Star from Star Wars 3D…
I bought a Death Star from Star Wars 3D effect lamp, that arrived perfectly on time and perfectly packaged. I was for a birthday gift, and I must say it was a complete success. Very happy with the lamp and the purchasing process. Fully satisfied ^^
21 August 2019
Unprompted review
Reply from Lamplanet
Legend! Those were some master pieces. Death star was a an all time favorite. Let's see if we can soon get those back in store :) Thanks for the great review.
Amazing art for the perfect anime fan!
Amazing art for the perfect anime lovers! I’ve personally never purchased one but my friend has and I love the work they do! Look into them today 100% recommended
21 August 2019
Unprompted review
Reply from Lamplanet
Thanks so much for the Love Nathan. Excited to be able to have one of our Lamplanets decorating your room at one point too :)
Reply from Lamplanet
Wonderful! Thanks so much for letting us know. We will keep working on the details to keep improving further. Much love! <3
Awesome Lamp
Lamp came as advertised. Excellent quality and arrived in a timely manner. Will definitely buy another one in the future.
19 August 2019
Unprompted review
I smile like crazy when I got the Spirit Bomb Lamp!
Getting the lamp makes me reminisce my childhood watching Dragon Ball Z. I smile like crazy when I went to the Post Office to pick it up. Thank a bunch Lamplanet!
18 August 2019
Unprompted review
Reply from Lamplanet
Right??? Happens to us all the time. I get teleported back to my aunt's house during that hot summer where my brother and I would wake up early just to watch DBZ. So exciting. Thanks so much for the positive review. Love and light.
Bought a lamp a while ago
Bought a lamp a while ago. Came fast in great condition and to this day works great !!! 15/10 would order again. <3
18 August 2019
Unprompted review
Reply from Lamplanet
Exciting to hear your lamp is still working and lighting up your rooms with style, character and extraordinary written all over it. Thanks so much for this wonderful review. 20/10 for you ;D much love and light.
Amazing customer service and delivery
Amazing customer service and delivery. Truly happy and appreciate this company <3<3<3<3
Your house ain't lit without a lamplanet to light up your days :)
18 August 2019
Unprompted review
Reply from Lamplanet
Indeed! Light up your eyes, your smile and your house. Let your lamp be from Lamplanet. Thanks so much for this wonderful and positive joyful review. xoxo
Trying their best to do their best
They always try their best to do their best. They offer a product that many dream about and a few attempt DIY projects of. To be able to experience a product like theirs is unprecedented and no other company anywhere else in the world does what they do.
Depending on where you live, issues with shipping such as deliveries or even handling and care of your package can go sour.. but it isn't Lamplanet's fault. They are awesome
18 August 2019
Unprompted review
Reply from Lamplanet
And you're even more awesome Hunter. Thanks so much for the understanding and empathic perspective. Much love and light.
Lamplanet is one of those companies…
Lamplanet is one of those companies that restores your faith in companies and humans in general. They have a dedication to their craft and bend over backwards to make sure everything is not only in order but above any expectations you may have for the quality of a product or cusomter service. I love their stuff, their prices, their style, their corporate structure and their marketing- which really is an incredible feat in this day and age!
17 August 2019
Unprompted review
Reply from Lamplanet
Wow Gautam! We are so grateful to have you as a customer. You just brought up a smile in the entire office. HEART WARMING review. Looking forward to keep serving you for years to come. <3
Great service
Great service! Delivery took about three weeks but overall positive experience. One of the lamps was damaged but they replaced it very quickly and didn’t fight me. Definitely would recommend to everyone. Excellent products!!
17 August 2019
Unprompted review
Reply from Lamplanet
Glad we were able to be 100% satisfied despite mistreatment of package by the carriers. You're joy and lamp fascination is our happiness.
Delivery was fast and on time
Delivery was fast and on time. Although one piece was broken I got a new piece only a couple of days later. The replies and the service were quick and efficient. Cheers to Lamplanet.
17 August 2019
Unprompted review
Reply from Lamplanet
Thanks for the honest review. It fills us with joy to read you got all your issues resolved and are happily glancing at your lamplanet day in and day out xoxo much love to you. Highly appreciate it.
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