Excellent service and a very positive shopping experience. One of the five lamps I ordered arrived damaged in transit, but the company responded immediately and sent a replacement without any hassle.... See more
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Good lights, but there are practically no normal payment options in the online store. The only real option was cash on delivery. Otherwise, nonsense like Klarna and Trust-something. You couldn't even... See more
Company replied
Good price (in sale), fast shipping within Europe. The product is also high quality, made in Netherlands.
Perfect customer service. After receiving the damaged light and talking to them on the phone, they immediately sent us a new one and paid for the return shipping to send the damaged light back. I reco... See more
Company details
Written by the company
lampyasvetla je destinace pro atmosférické a cenově dostupné osvětlení, které perfektně odpovídá vašim potřebám a vkusu. Od našeho založení v roce 2007 jsme vyrostli v lídra trhu v Nizozemsku, Belgii a Německu a působíme ve 36 zemích po celém světě. Naše široká škála zahrnuje více než 4000 produktů, což zaručuje, že najdete perfektní osvětlení pro každý prostor. V lampyasvetla je spokojenost zákazníků naší prioritou. Naši zkušení zaměstnanci poskytují profesionální poradenství, jak online, tak v našich prodejnách v Nizozemsku, Belgii, Španělsku a Polsku. Chápeme důležitost pohodlných platebních metod, a proto nabízíme různé flexibilní platební možnosti. Ať už hledáte subtilní ambientní osvětlení do domova nebo funkční osvětlení do kanceláře, lampyasvetla je připraven dodat veškeré vaše osvětlovací potřeby. Objevte naši nabídku ještě dnes a dovolte nám pomoci vám vytvořit dokonalou atmosféru.
Contact info
Netherlands
- lampyasvetla.cz
4.1
Great
865 reviews
Asks customers to review
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Fast delivery
Fast delivery, everything was great. Product was exactly as shown in pictures.
2 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lampyasvetla.cz
Dobrý den,
zboží nedorazilo, protože objednávka je předběžná. I na webové stránce je uvedená informace, že na produkt čekáme. Zaslail jsme Vám také 3 maily s informací ohledně termínu.
Pokud jde o čas odpovědi - na každou zprávu odpovídáme nejrychleji, jak je to možné a věnujeme každému zákazníkovi tolik času, kolik potřebuje.
S pozdravem
Lampyasvetla.cz
I have never received my order.
16 June 2025
Reply from Lampyasvetla.cz
Dobrý den,
omlouváme se za tuto situaci. Odepsali jsme na Váš mail ohledně objednávky. Jak bylo uvedené čekáme na naskladnění. Podrobnosti najdete v mailu.
Hello,
We are sorry for that. We have replied to your email regarding the order. As mentioned, we are waiting for the stock to arrive. You can find the details in the email.
S pozdravem/Best regards
Lampyasvetla.cz
A truly excellent online shop with…
A truly excellent online shop with quality products and the best prices. Very customer-oriented. My complaint was resolved within one day by sending a new item without having to return the damaged one. The delivery speed was astonishing. I definitely recommend this shop and will certainly buy here again.
12 June 2025
Very nice lamp
Very nice lamp, good quality, color perfect as in the picture, fast delivery. Thank you.
20 May 2025
Super parada
17 March 2025
Initial delivery planned for 5.5
Initial delivery planned for 5.5. So far nothing arrived. No message on delay. Only several commercials sent to my email which is quite annoying to me. Will consider not to use your service in the future :-(
4 May 2025
Reply from Lampyasvetla.cz
Dobrý den,
5.05 jste udělal objednávku a 5.05 jsme to odeslali. Na Váš mail jsme poslali potvrzení objednávky, fakturu a číslo na sledování zásilky. Pokud nějaká zpráva Vám nedorazila, prosíme o kontakt. Na eventuální opoždění jsme vliv neměli.
Na ten moment vypadá to správně.
Hello,
You placed the order on May 5th, and we shipped it the same day. We sent the order confirmation, invoice, and tracking number to your email. If you did not receive any of these messages, please contact us.
We had no influence on any possible delay.
At this moment, everything seems to be in order.
S pozdravem
Lampyasvetla.cz
QAZQA Facil CL 3 Gold (92428) ceiling lamp review
Two ordered QAZQA Facil CL 3 Gold (92428) ceiling lamps arrived in few days. Packaging was decent, lamps arrived in perfect condition. Although very affordable, lamps look very nice. With WAGO terminals, which I bought in local shop, installation was easy and quick. My overall experience with purchase and products is positive.
8 May 2025
All well.happy about everything
4 March 2025
Stop invading foreign countries and…
Stop invading foreign countries and pretending to be local store.
2 March 2025
Reply from Lampyasvetla.cz
Dobrý den,
můžete psát česky.
Na webové stránce máme uvedenou informaci, že jsme z Nizozemska. Máme také nizozemské DIČ. Nepředstíráme, že jsme lokální česká firma. Je to prostě česká pobočka.
S pozdravem
Lampyasvetla.cz
Reply from Lampyasvetla.cz
Dobrý den,
Je nám líto, že nejste spokojená se spoluprácí s námi.
Ale podle panelu balík jsme odeslali 15.04 a dorazil v Zelený Čtvrtek, 17.05. Odkaz na sledování jsme také zaslali a mohla jste sledovat stav zásilky. Podle panelu všechno proběhlo dle planu.
S pozdravem
Lampyasvetla.cz
great help on the phone regarding…
great help on the phone regarding technical parameters and possible return of the shipment (the website does not specify in advance where and how much to return), fast delivery, great e-shop
15 April 2025
Easy shopping
Easy shopping, fast delivery. The lamp is more bright gold than on the picture but I guess that's ok, I like it.
3 April 2025
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