Great purchase a good chunky watch, just what I wanted
Great purchase,
The team were onto me at regular intervals giving me updates of its delivery status.
Really like the watch
Will be happy to buy more
22 January 2024
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Company details
Written by the company
We Stock A Huge Range Of Premium Men's & Women's Watches - Incredible Prices - Free Worldwide Delivery & Returns - Get Yours Today.
Contact info
United Kingdom
- lanava.co.uk
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Customer service shocking
Tried to email to return the watch which is stated on the website but had no reply
28 September 2023
Reply from Lanava Watch Company
Hi Richard,
I'm very sorry for your experience with us. You did email us requesting a return & we missed it, which isn't acceptable.
We set ourselves high customer service standards & we have failed to meet these. I have requested our team refund you in full & would like to suggest you keep the watch you ordered by way of an apology.
Hopefully this can go some way to improving your experience with us.
Tim - Owner/Founder
Lanava Watch Company
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