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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, making the entire process smooth and pleasant. Many people highlight the excellent service from start to finish, noting the efficiency and speed of installations, as well as the fair and transparent pricing without pushy sales tactics. Reviewers are also very happy with the high quality of the products, including windows and doors, and appreciate how tidy and respectful the fitting teams are. The company is frequently recommended for its great value, clear communication, and the overall positive experience provided. People are particularly satisfied with the end product, often mentioning how well the new installations look and perform. However, some customers also noted an isolated incident where a window arrived with a scratch, though the company's responsiveness to quality issues was still appreciated.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the... See more

Price

People report positive experiences with price. Customers consistently praise the fair and reasonable pricing,... See more

Product

Customers consistently note positive experiences with product. Many reviewers express delight with their new... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the fabulous quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lancashire Glass are such professionals and complete the job in excellent time leaving the house so tidy. The two chaps were such gentlemen and so polite. I am absolutely delighted with my windows. Th... See more

Rated 5 out of 5 stars

Absolutely fantastic from start to finish! Highly recommend! Peter was extremely honest and upfront helping us choose a style and colour, such fair pricing and none of the salesman talk! Work done in... See more

Rated 5 out of 5 stars

Once contacted by Peter,Baz came and measured windows.Windows were fitted within 2 weeks.All areas cleaned and rubbish removed.I recommend this company.No messing about,already had bay window measured... See more

Rated 5 out of 5 stars

After trawling through double glazing companies we lost the will to live until we came across Peter from Lancashire glass. Peter kept I touch with us all the way through the process as communic... See more


Company details

  1. Double Glazing Installer

Written by the company

double glazed windows. upvc doors. bifold doors. patio doors, french doors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic from start to finish! Highly recommend! Peter was extremely honest and upfront helping us choose a style and colour, such fair pricing and none of the salesman talk! Work done in the quotes time frame(6weeks!) and no hidden costs. We had a slight mix up with a privacy glass being the wrong pattern, I called Peter and the glass was swapped the next day. Fitters were brilliant, clean, tidy and extremely respectful. We love our new windows and door! Thank you 😊

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent firm

Excellent firm, very happy with the new window they fitted for us today
Would definitely recommend them and use them again five star

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Peter was amazing

Peter was amazing, he ensured he kept his word and people showed up on time. Work completed with efficiency and precision. Prices reasonable and great customer service! Would recommend

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional,straight forward and great prices

Once contacted by Peter,Baz came and measured windows.Windows were fitted within 2 weeks.All areas cleaned and rubbish removed.I recommend this company.No messing about,already had bay window measured to have next.The work is professional and clean.I am amazed there is even a trim around wall and sill which really sets the windows.Thankyou for making the job so seamless,great team

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy with my windows and…

I am so happy with my windows and doors. Peter and the rest of the team were very professional and completed the job in the time frame that was suitable for me. The fitters were friendly and knowledgeable. After two other quotes Lancashire Glass gave me the best price and communicated regularly from the initial visit to after installation. I would definitely recommend Lancashire Glass to all my friends and family.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Lancashire Glass for local quality

From the start of the enquiry, I dealt with Peter. He was professional, honest and friendly. A fair price that stood up to local competition. I was kept informed about the progress of my order throughout.
So nice to deal with a real person, thanks Peter B.
The quality of the product is fabulous and supported by a ten year guarentee.
Really pleased with the speed at which everything happened. Clear communication and the fitters worked flat out to fit the new door and panel; taking away the debris and old door. Would recommend Lancashire Glass for communication, quality of product and execution of same.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, Lancashireglass were very professional. Communication was clear, they responded quickly, and everything was completed in a timely manner without compromising on quality. A big advantage was the price, which was exactly half of what competitors were charging. Excellent value for money. Highly recommended!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

After trawling through double glazing…

After trawling through double glazing companies we lost the will to live until we came across Peter from Lancashire glass.
Peter kept I touch with us all the way through the process as communication is key. After speaking to Peter and getting a quote there was no point getting other companies involved as Peter put our minds at rest.
He gave us a great price as well no hidden extras just straight forward.
Nice friendly surveyor came and measured up and a few days later arranged a fitting date.
Fitting was a fast and efficient service into the bargain.
We will definitely be using Lancashire glass again in future projects.
Forget the rest ring the best!
Peter Haigh

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Lancashire Glass a Truly Professional Company.

Lancashire Glass are such professionals and complete the job in excellent time leaving the house so tidy. The two chaps were such gentlemen and so polite. I am absolutely delighted with my windows. They look lovely and the house already feels so much warmer! I wouldn't hesitate to recommend Lancashire Glass to anyone. Thank you Peter for keeping me up to date with everything too. Excellent 😊

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Southport customer

Peter was our first point of contact. He was great going through everything and we didn't feel pressured by him at all. The fitters did a lovely job, french doors, 2 replacement panels and composite front door with side panel. Cleared up after themselves as well. We did have a few glitches along the way where communication could of been better but everything was resolved so I wouldn't consider it fair to mark down on that basis. The quality is lovely and they are very reasonably price. So would recommend and use them again

17 November 2025
Unprompted review
Rated 5 out of 5 stars

8 windows, 2 patio doors, and 1 front door

We recently had 8 windows, 2 patio doors, and 1 front door installed, and the experience was excellent from start to finish. The team was amazing — very polite, professional, and hardworking. They completed the entire installation in just two days and took care of everything from setup to cleanup.
One of the windows arrived with a scratch, but the team handled it immediately and professionally. They arranged a replacement straightaway and brought the new window the very next day. Their responsiveness and dedication to quality were truly impressive.
We also want to highlight Peter, who helped us choose the windows. He was extremely professional and knowledgeable, guiding us through all the options and helping us make confident decisions. There were many opportunities to change or adjust our choices, and he supported us with patience and expertise every step of the way.
Everyone involved was polite, helpful, and committed to doing a great job. And the biggest thing of all — the price. We paid only £6,800 for everything, which was incredible value for the quality of work and service we received.
We are very happy with the results and truly appreciate the excellent service.
Thank you!

12 November 2025
Unprompted review
Lancashireglass logo

Reply from Lancashireglass

Thanks as far as you are happy. Thanks again for business. 👍

Rated 5 out of 5 stars

Peter contacted me last month because I…

Peter contacted me last month because I was looking to replace my back windows and door and from the moment i fist initially spoke to Peter, he explained everything over the phone very clearly to me and sent me all the info on email straightaway. He advised and guided me all the way gave me a very good price but his service was so professional to the highest standards. Peter is a lovely person and made the whole process so easy from start to finish . I love my new windows and back door and compared to all other glazing companies Lancashire Glass stood out because of Peter’s immaculate customer care and service that he showed me. Everything was written in detail for example- what i was getting what materials were being used etc I am looking to change my front door and i know exactly which company i will be using to replace that too. Thank you Peter for an amazing journey will be in touch soon 😊

4 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently had a replacement backdoor…

I recently had a replacement backdoor and lintel put in and I'm very happy with the outcome. Peter has been friendly and helpful when booking in and the person that came to fit the door was also friendly and professional.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company and great price

Great company to deal with very professional service from start to finish and great price the process was made so easy by Peter who I dealt with and the two widow fitters where first class would highly recommend and will definitely use this company again 👍

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Lancashireglass has been amazing from…

Lancashireglass has been amazing from start to end. I have used them twice and would not hesitate to do it again. They did a great job with my front door and windows. They re fast, friendly, professional and the result is clean and looks great. I have spent some time comparing prices on the market and they ve always gave me the best offer. I strongly recommend them.

15 October 2025
Unprompted review

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