Landlord Certs London LTD Reviews 59

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

We have done a number of jobs with Landlord Certs in different areas round London, I'm highly impressed with the quality of work, speed, clean up at completion and the hassle free manner it was all... See more

Company replied

Rated 5 out of 5 stars

Fire safety inspection and loft Insulation done. Sophie explained the whole procedure to me in detail. She was polite and professional. she reminded me about the appointment and kept me updated till... See more

Rated 5 out of 5 stars

I have been using Landlord Certs for many years for my tenanted properties for EPC's, Gas Certificates and insulation where required. Always good service and I get documents sent to me in time. Recent... See more

Rated 1 out of 5 stars

Unsure if this is the same company as Landlord Certificate London but apalled by the service I received at Landlord Certificate London - it really is a scam. Paid for the certificate, an engineer came... See more

Company replied

Company details

  1. Property Maintenance
  2. Construction and maintenance office
  3. Insulation contractor
  4. Solar Energy Contractor

Written by the company

We are an independent residential property service company. We deliver a range of services to enhance owned and let properties covering all aspects of energy efficiency, compliance and property administration needs. We provide different funding schemes to landlords and agents where and when needed in order to elevate property EPC's. Our portfolio includes: Pre & Post EPC's, Solid wall & Loft insulation, Solar PV installation, Ventilation works and ASHP installation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

59 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

External Wall Insulation

Highly recommended for External Wall Insulation

We recently had external wall insulation installed through Landlord Certs London via a government funded scheme, and the results are fantastic. The team did a professional job ensuring the insulation was applied correctly with a smooth, gap-free finish. The final color Ash was exactly what we requested.

What impressed us most was their attention to detail regarding post-installation safety; they ensured the house had adequate ventilation and even upgraded our bathroom fans to meet the necessary standards.
Great service from start to finish.

9 December 2025
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Hi! Thank you for the review and we really appreciate your kind words! Glad that you found the process and works done at a good standard!

Rated 5 out of 5 stars

HIGHLY PROFESSIONAL

We have done a number of jobs with Landlord Certs in different areas round London, I'm highly impressed with the quality of work, speed, clean up at completion and the hassle free manner it was all handled.
HIGHLY PROFESSIONAL
Sophie is a STAR!!!

19 November 2025
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Hi! Thank you for your review, we are glad to work with you and hope to keep delivering at a high standard!

Rated 5 out of 5 stars

Efficient and Friendly

Efficient and professional. Impressed with he friendly Service

1 January 2026
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Hi! Thank you for your review, really appreciate it.

Rated 1 out of 5 stars

Not trustworthy company!

The scaffolding company you hired to carry out works at a property in Luton caused significant damage and disruption. During the course of their work, they damaged the roof and left the property in an unacceptable condition, with debris scattered throughout the area, including broken roofing materials, beer cans, and energy drink cans.

After you cancelled the agreement due to the company demanding additional payment at the end of the job, the scaffolding company returned to remove their equipment. During this visit, they unlawfully removed my expensive alloy wheels and other items from the garden, loading them onto their tipper van together with the scaffolding, as though the items were waste.

30 May 2025
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Hi, Hope you are well. If you could give us a bit more detail on the review that was left? Can you send us an email on the following address (orders@landlordcertslondon.co.uk) to see whether this pertains to us, Landlord Certs London, or if you could let us know what works were carried out at your property (and the property details) we can look into this.

Rated 1 out of 5 stars

Landlord Certificate London Scam

Unsure if this is the same company as Landlord Certificate London but apalled by the service I received at Landlord Certificate London - it really is a scam. Paid for the certificate, an engineer came the next day for max. 5 minutes to then send a report 3 days later to ask for further work. Worth noting I am in a new built and never had issues so it's 100% a scam

29 September 2023
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Dear Consumer
This is not the same company as Landlord Certificates. They are not associated with us
I am sorry for your experience however it is not us whom you instructed .
We would appreciate your withdrawal of this review as it does not apply to us

Thanking you

Rated 3 out of 5 stars

not the correct company

I have been informed this is not the correct company

1 April 2023
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Dear Madam
I must draw your attention to the email I sent you in response , confirming that we are not the company who rendered you the service .unfortunately we have at times been mistaken for being Landlord certificates but in actual fact are LandlordCertsLondon .
I did as courtesy to you still check our records and found no trace of your details
I would very appreciate if you kindly address this matter and revoke the unfounded review

Rated 5 out of 5 stars

Professional company- however…

Professional company! However….
I have used this company previously for EPCs and my experience has always been an excellent one. The young lady who previously visited was extremely helpful and professional, and over all the team are quite good.
However my experience with one of the young boys ( I believe he introduced himself as Zayn) who visited today to do a loft installation was really bad and unprofessional to say the least.
Most importantly he was not wearing a mask when entering, does he not know we are in the duration of a pandemic?! His customer service also left a lot to be desired! He didn’t have much interest in what he was doing and he didn’t even attempt to explain what the procedure was in regards to the job.
The other hard working chap went into the loft and was quite efficient at completing the task- so well done to him!
I first thought that zayn was a arrogant young apprentice who probably just doesn’t like hard work, but he told me he’d been doing this job for years. Well he clearly needs to be put back in some sort of training- I’d recommend he goes to work at McDonald’s for a while to gain some customer service skills!

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Reliable & Efficient

I have been using Landlord Certs for many years for my tenanted properties for EPC's, Gas Certificates and insulation where required. Always good service and I get documents sent to me in time. Recently, I had to add loft insulation to my own home. The service was very good and efficient. The workmen wore all the PPE equipment (I was worried as there is a person in the house who has cancer and is vulnerable). They used dust sheets, went through everyting with me and them cleaned up afterwards. Well done - keep it up!

17 September 2020
Unprompted review
Rated 5 out of 5 stars

highly recommend

I am not exaggerating when i say i have experienced the best service from them and they are simply the greatest. I would highly recommend.

23 August 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

They arrived very quickly and the job was done fast and polite as well.

23 January 2020
Unprompted review
Landlord Certs London LTD logo

Reply from Landlord Certs London LTD

Glad to hear that you were pleased

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