Terrible experience
Terrible experience. Ordered minster set cobbles only to be told they don’t have them anymore.
Been waiting for a month for my money back and had to open case with credit co.
Shower of shit in my opinion. Go elsewhere!
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Terrible experience. Ordered minster set cobbles only to be told they don’t have them anymore.
Been waiting for a month for my money back and had to open case with credit co.
Shower of shit in my opinion. Go elsewhere!
Great Product, but let down by poor delivery.
I wanted a fairly large stone quarter circle to finish off our garden, and Landscape-Paving in Yeadon, Leeds (landscspe-paving.co.uk) were about the only provider I could find. Found them on eBay, but as we were a fair distance away I had to ring to sort out freight delivery (a whopping £65!) and was directed to their website for more product range. Found one the Mrs liked and ordered, having been told it would take a week. It took a day short of 3 weeks, which was quite poor. Other than a confirmation email I heard nothing from them, despite being told I'd get a text prior to delivery. I tried calling (answer phone full initially) and emailing (turned out to be a no-reply email address, but got no mis-delivery message), and eventually got through to Richard, who promised, on day 12, that it would be shipped the next day, and I should have it on the Friday (day 14). The courier rang on day 18 to say they were outside my house, but I couldn't take the call, and no message was left. Finally got it delivered on day 20 (having waited-in all day the day before), one day short of 3 weeks after ordering, just as I was about to cancel the order.
Really pleased with the product, but what a palaver getting it! Richard says they've been having problems with the pallet delivery company, and explained how they get charged extra for re-delivery, so of my £185 (£120 for the stone product), £125 went on delivery costs and £30 on tax, so they were running at a loss. I really feel for companies like this.
Overall, I'd recommend Landscape-Paving, but not if you aren't local to Leeds and/or want quick delivery. If I'd known, I would have taken a day off and gone to Leeds to collect it, which Richard says many do.
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