While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and professional, making every interaction pleasant. People consistently highlight the excellent delivery service, noting its speed, efficiency, and the drivers' professionalism in placing items exactly where requested. Many consumers also appreciate the competitive pricing and the good quality of the products, finding them to be better value than other retailers. However, some customers were dissatisfied with specific issues, such as receiving damaged materials or incorrect products, which sometimes led to additional costs. A few people also mentioned expensive delivery costs and longer-than-expected delivery times, while others noted that some products, like flags, might not be the strongest quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and outstanding service,... See more

Price

Customers had positive experiences with price, frequently highlighting competitive pricing and great value.... See more

Product

People report positive experiences with product quality and value. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. #24 of 64 best companies in Landscaping Supply Shop

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I ordered 2 top soil and the whole…

I ordered 2 top soil and the whole process was simple and straight forward they even changed my delivery address after ordering thank you, however the delivery let the whole thing down, I received a phone call to say my delivery would be between 2pm and 6pm so I arranged to be around between those times, however delivery only arrived at 7.15pm I had given up waiting by then luckily there was someone around to accept it, sorry for the poor review but I hope it helps to streamline and improve the delivery side of things.

28 March 2025
Unprompted review
Landscape World logo

Reply from Landscape World

Thanks for ordering from us although it's disappointing that you have given us a low review, for the reasons that we would like to explain. You placed your order on Wednesday 26th in the afternoon and did give us an incorrect delivery address which we immediately rectified. We advised that your delivery would be made on Friday 28th and gave you guide times of 14:00 to 18:00 This is only two days after placing your order but we do aim, where possible and within reason, to complete orders before the weekend as this is often when people are needing their materials for. An unforeseen delay on the previous delivery that the driver making your delivery had experienced, and through no fault of his, resulted in him arriving at your property at 19:10 instead of 18:00
The driver should have finished his shift at 17:00 but wanted to ensure that all of his deliveries, including yours, were completed hence the delay which, considering the rather significant distance that he has travelled from our yard to your house on a Friday afternoon/early evening during motorway 'rush hour' traffic we thought was rather commendable. Unfortunately, you didn't see it that way and after being unnecessarily rude to our driver, you decided to post your review.

Rated 5 out of 5 stars

FRANK STREET COMMUNITY GARDEN

5* service we are starting up a community garden and purchased 2 tonne of top soil . I messaged the company and asked for any discount as it was for a community garden and amazingly the gave us 2 tonne for free amazing service really helpful. They rang me when it was out for delivery. Thank you so much x

10 March 2025
Rated 5 out of 5 stars

Delivered on time

Ordered online dead easy to find everything All of it arrived on time , driver put it exactly were i wanted it, delivered on time
Great all round

5 March 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication, very friendly and knowledgeable. Would buy from again……and did!

2 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look