Landview Surveyors Reviews 

785
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being professional, prompt, and exceptionally helpful throughout the entire home survey process. Consumers consistently note that assessments are delivered very quickly, and they find the documentation to be extremely detailed, clear, and easy to understand. Some people also felt that the personalized follow-up phone calls provided incredible value by thoroughly answering questions and clarifying complex survey findings. Reviewers frequently mention that the responsive office team communicates clearly, manages expectations well, and keeps them fully informed at every single step. Many buyers state they would gladly use these reliable services again and recommend them to others.

What people talk about most

Service

Reviewers mention positive feedback about the service, highlighting professional, thorough, and efficient... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting professional, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being highly... See more

User experience

Consumers find user experience to be very satisfying, noting that the entire process is smooth, quick, and... See more

Response time

People report high satisfaction with response time and communication, praising the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out few surveyors, Landview was the cheapest and best choice with good reviews. I had a survey done within 24 hours of making a booking with Michelle. Graham was appointed to do the lev... See more

Rated 5 out of 5 stars

We opted for a level 2 homebuyer survey with Landview and would 100% recommend. This was our first time moving so wasn’t sure what to expect with regards to having a survey. The lady on the phone was... See more

Rated 5 out of 5 stars

Great service and communication from the start! Michelle was our initial point of contact who provided us with initial information and got our surveyor booked in. She was helpful and lovely. Gareth co... See more

Rated 5 out of 5 stars

Having read previous reviews on trust pilot about this company can honestly say it was easy to book and navigate Landview surveyors. Kept fully up to date from start to finish, ease of report understa... See more


Company details

  1. Property Surveyor
  2. Chartered Surveyor
  3. Surveyor

Written by the company

Landview surveyors was created to be by your side on your home buying journey and to remove some of the stresses of moving. We are a RICS regulated company with National coverage, but local surveyors. All of our surveyors are solely employed by Landview Surveyors and share the company's values in providing quality customer service and thorough reports. We aim to be the stand-out provider for residential surveying in the country reflecting quality, customer service and value-for-money . Whether you’re purchasing a conversion apartment or town house within a busy town centre or a rural detached dwelling, Landview Surveyors are on your side.


Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(785)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything smooth and quick

Everything smooth and quick. Really friendly service, easy to book and arrange. Arrived at the stated time on the day and didn't rush like other surveyors we've experienced. Their report is extremely thorough, well-explained, and their valuation well-researched.
Just excellent.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a very good and thorough survey…

We had a very good and thorough survey completed for a 3 bedroom domestic property. The recommendations were also very clear and useful (we will be following up with these too). Olivia was helpful and prompt throughout the process. Price was also reasonable (I thought).

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and prompt

The process of requestiong the survey online was easy. I didn't have to wait long before a surveyor was able to visit the property I wanted to buy and the report came back quickly. It was a very thorough report and it saved me proceeding with a house purchase that would have cost me a lot of extra money in putting right various issues.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’m really happy with the service provided. Rachael was very responsive and helpful and the survey was very detailed and informative. James, our surveyor, talked us through the details and answered all of our follow up questions on a call afterwards. Really solid work and customer service.

17 April 2026
Unprompted review
Rated 2 out of 5 stars

A misleading and inaccurate report

My initial contact with Landview and survey booking process was good. Michelle was delightful. My report came back in less time than suggested and that’s where the positives end.
By their own (David’s) admission their survey report was ‘misleading’ and it contained various inaccuracies. After contacting a building contractor (as was suggested by the report) and also the house builder it became apparent that the report had errors and important omissions.
On speaking to the Principal Surveyor this was acknowledged. I received a rewritten report which was notably different to the original, along with a cursory apology from the initial surveyor. I’d avoid using this company again. If it’s too late for you, I’d question and fact check what is written down if you are in any doubt.

13 April 2026
Unprompted review
Landview Surveyors logo

Reply from Landview Surveyors

Dear Deborah

Thank you for your feedback. Positive or where improvement can be made – It’s always valuable.

Firstly, it’s great to hear you were delighted with your experience with Michelle.
We pride ourselves on customer service. With over 1000 positive reviews across all platforms so this isn’t a frequent occurrence for us.

When you raised an issue with your report, we acted immediately to provide a swift resolution and a sincere apology from the surveyor issued.

Nonetheless, we regret that on this occasion you felt unsatisfied with the final part of your experience with us.

We wish you all the best and many happy memories in your new home.

Rated 5 out of 5 stars

Excellent Service

The service was prompt and thorough with easily accessible ongoing advice and support. The surveyor that did the job was very kind, patient and tolerant in providing explanation to all my questions about the report. I will not hesitate to recommend Landview Surveyors to someone if I have the opportunity.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Feedback

Excellent customer service from Rachel Frame & a first class, timely survey by Alex means I would highly recommend Landview Surveyors.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, and stress-free service

I had an excellent experience with Landview Surveyors from start to finish. The whole process was incredibly smooth, quick, and efficient. From the moment I instructed them, everything moved at an impressive pace, and I received my completed survey in under 2 weeks, minding Easter break in between.

Their communication was clear and professional throughout, keeping me informed at every stage without any unnecessary delays.

I would highly recommend Landview Surveyors to anyone looking for a reliable and efficient service. A genuinely seamless experience.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Very thorough inspection

Very thorough inspection, took our initial observations onboard and also tweaked the report after an error was highlighted. Rachael was incredibly helpful and responsive too!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Michelle has been amazing throughout the whole experience, from quote, to arranging the survey and helping with all of my questions in between. Her responses are always speedy and friendly, it is greatly appreciated as the house buying process is not always fun.

Ben the surveyor also did a clear report, and answered the questions i had about the roof.

Would fully recommend Landview Surveyors, thank you.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Landview

Great experience with Landview, professional and high quality survey and a call to explain some of the findings afterwards, just what you want when getting a new house!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, well worth the money

I instructed Landview to undertake a L3 survey on a property I am hoping to purchase. From the initial instruction to the final report it has been a pleasure dealing with this company. The survey itself was very informative and Laila ensured it was comprehensively put together. They were quick to complete the survey and return the report, having an online portal to check process was very helpful to track and update my solicitor. I would not hesitate to recommend this company to others looking for a survey

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service

I was very impressed by the efficiency and service provided. I requested a Level 2 homebuyers survey and the property survey and report were done in a timely manner with a follow up phone call to talk through the findings. Very good service and highly recommended.

17 March 2026
Unprompted review

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