Lansdown Financial Services Reviews 104

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a lovely (and speedy) experience we’ve had with Lansdown! As first time buyers, we were very new to the mortgage application process, but Tom put us at ease and answered any questions. Also, a sp... See more

Rated 5 out of 5 stars

We have used Aaron on a number of occasions over the past few years and continue to be impressed by him. Aaron is quick to respond, hugely knowledgeable and clearly spends significant time and effort... See more

Rated 5 out of 5 stars

I can't recommend my Mortgage Broker Tom Dean highly enough. From start to finish Tom was professional, efficient and the whole experience was completely stress free. The Team including Rhianna Bu... See more

Rated 5 out of 5 stars

As first time buyers looking for a mortgage, we simply didn’t know where to start. Doug was absolutely fantastic from the very first phone call. He was personal, professional, and definitely knows his... See more

Company details

  1. Mortgage broker

Written by the company

We specialise in providing you with quality, professional financial advice that you can trust. Whatever your requirements, whether it be a mortgage, remortgage, buy to let, or protection against accident, sickness or death we can ensure that we find the most suitable solution for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

What a lovely (and speedy) experience…

What a lovely (and speedy) experience we’ve had with Lansdown! As first time buyers, we were very new to the mortgage application process, but Tom put us at ease and answered any questions. Also, a special thank you to Hannah-Rose for keeping us updated over the course of our application. Thank you all very much and I would highly recommend their services😊

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Five Stars without hesitation.

I can't recommend my Mortgage Broker Tom Dean highly enough.
From start to finish Tom was professional, efficient and the whole experience was completely stress free.
The Team including Rhianna Butler have been very approachable and friendly throughout the process. If you are looking for a Mortgage I can't recommend Tom highly enough.
Five Stars without hesitation!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Best in the business!

We have used Aaron on a number of occasions over the past few years and continue to be impressed by him. Aaron is quick to respond, hugely knowledgeable and clearly spends significant time and effort securing the best deals. Aaron also has a great black book of local contacts to support you through the next stages of your transaction. We will continue to use and recommend Aaron in the future.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Tom and Rhianna…

Couldn’t recommend Tom and Rhianna enough! Went from mortgage application to holding my keys within 8 weeks! They were always quick to respond and made the process of buying a house really simple.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Thanks to Rhianna, Alannah and the team for all the help, support and advice. Constantly remaining in contact with us and chasing the relevant lenders on our behalf.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience with Lansdown…

Really good experience with Lansdown FS. Tom, Hannah and everyone else we’ve dealt with have been fantastic in helping us get on the property ladder and wouldn’t hesitate in recommending to others.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I highly recommend using Lansdown Financial Services. Tom was extremely helpful and efficient. I look forward to using him again when I renew my mortgage.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Good Mortgage and Great Service

Rhianna and Tom have been extremely patient and helpful in securing my first mortgage. They take the time to explain all of the options, and usually respond the same day.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

This was our first time using Lansdown Financial after reading the Google reviews, and we’re really pleased we did. They made the remortgage process easy and straightforward, with clear explanations throughout and everything kept on schedule.

Rhianna and Alannah were both excellent; friendly, professional and always happy to help with any questions. We felt well looked after from start to finish.

Would definitely recommend Lansdown Financial and will happily use them again in the future.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Top-tier service from Alannah

Being first-time buyers, my partner and I came into this experience completely blind and with no idea of where to start with the process of taking out a mortgage, organising solicitors or any of the other financial elements of purchasing a house. Alannah has done a superb job of changing that and we couldn't be happier with the service and guidance that she and her team have provided us with over the course of our purchase. This is a team that you'll want on your side when buying a property!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

They came recommended, and we would recommend them to!

Highly recommend!! We've had an amazing experience with Lansdown Financial services throughout our mortgage process. Alannah has been an absolute gem with explaining everything to myself and my partner who are buying our first place together.
Thanks so much for all the assistance and advice so far!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Stress-free remortgage experience!

Tom and Rhianna made our remortgage process easy! What options we had available were clearly presented to us and Tom was able to find us a deal that was best for us. They provided us with clear communication throughout and we appreciated their hard work on managing our application. Thank you Lansdown!!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Support

I had an excellent experience with Lansdowne Financial Services, particularly with Tom and Rhianna, who were both outstanding throughout the process. They were professional, responsive, and genuinely supportive from start to finish. Tom explained everything clearly, making the mortgage process easy to understand, while Rhianna ensured that all the paperwork and updates were handled efficiently and without stress. Their communication was always prompt, friendly, and reassuring, which made the whole experience smooth and worry-free. I would highly recommend them to anyone looking for a reliable and trustworthy mortgage broker.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

super doopa

Amazing service from Tom + Rhianna - from the initial call to a final approved mortgage offer in under a fortnight, with a non-trivial self-employed + PAYE application. Friendly, prompt and not a thing I'd change (apart from our onward chain collapsing...)

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Tom Dean and…

Massive thank you to Tom Dean and Rhianna Butler who were amazing in sorting out our Remortgage for myself and my wife
The whole experience was totally stress free and the two of them were so helpful and secured the remortgage in a few days.
Great experience will recommend and will be back again when the mortgage is due for renewal again. 👍👍👍👍👍👍

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and lovely people. Highly recommend for first time buyers!

We have recently been using Lansdown Financial Services to purchase our first house. We had been told that Tom specifically was fantastic and we were not disappointed! Being a first time buyer is such a minefield, and solicitors/estate agents and so on can be a nightmare to deal with. Tom, Rhianna and the team have been a breath of fresh air, always being fast, efficient and clear in everything they do. For once in this process, it’s felt like they really do have our best interests at heart and see us as people and not just a way to get commission. The fact the service has been free from our point of view is just the icing on the cake.
We will definitely use Lansdown Financial Services if we ever move again in the future - I cannot imagine looking anywhere else after the fantastic experience we have had.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Clarity is the key!

For me, the most important aspect of any service broker is the ability to explain your options clearly and, once a decision is made, clarify the reasoning behind it.

This is exactly why lansdown are such a good choice. Everyone (particularly Tom Dean) I’ve spoken to there has taken the time to explain every step of the process thoroughly and without presuming any prior knowledge on my part.

They have also worked quickly and conscientiously. I highly reccomend them.

28 April 2025
Unprompted review

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