Lansil Global Reviews 52

Cheap product received. Nothing like advertised. No one responded to emails and now page for the item I purchased doesn’t exist

Been working with Lansil since 2017. The service is great, the customer service is perfect, Alan is a stand-up gentleman who cares and even gives you a break if you need credit terms. This is the real deal. Ive worked with several 3PL's but all of them nickel and dimed me. Not anymore!

I rarely ever write negative reviews...I usually move on from bad experiences, but this situation impacted my business enough that I felt I needed to share it. I provided Lansil Global with complete specifications, including materials, dimensions, and all required details. Despite that, the process got off to a slow start, taking about three weeks to begin production (longer than my other vendors, but I accepted it because they emphasized their focus on quality).

Unfortunately, the product had to be remanufactured three separate times, and the measurements were still incorrect. After raising my concerns, I spoke with the manager, Alan, which only made things worse. The conversation felt one-sided; he spoke at length about the company and his work and he got all succesful, but did not address my concerns or give me a chance to fully explain the issues. I did not feel listened to or supported. Felt like I was talking to someone very narcissistic.

I’ve since switched to another provider and have had a much better experience, fast turnaround times and accurate production with no issues. I’m grateful the problems with Lansil Global surfaced early so I could move on before committing to a long-term partnership.

Advice: Strengthen management communication skills and ensure products are handled by knowledgeable, detail-oriented staff.

Great company with amazing service, Thanks to all the team!

amazing staff! All your needs for 3pl can be met here!

I have been working with Lansil Global for around 8-9 months now, and the entire experience has been amazing throughout. I moved to them following multiple issues with one of their competitors, Robert was very helpful from the beginning and both Chloe and Ivy are very helpful in assisting me with any queries my team or I have, all orders are shipped promptly - all of the staff I have interacted with and had the pleasure of meeting in person when visiting China speak perfect English, are kind and always happy to help. I couldn't recommend Lansil Global enough; their service is incredible.

They are very helpful in everything, good costumer supports and very good prices.

Robert was always up to date, always gave us a helping hand when it came to sourcing any product and also warehousing them, i really recommend them as a whole team :)

Lansil Global is the best Ecomm partner that offers the best Ecommerce solutions these days. From China and US product sourcing, manufacturing, storage, QA, shipping/freight, to delivery. Just 100/100.

Great experience with Lansil. We've used both USA and China warehouses and very good support and very transparent. Only issue is there's no dedicated software to sync with Shopify inventory.

I’ve had issues with my previous 3PL company and found Lansil this year. Cant say how happy i am with their service. The team is responsive and helped me to manage my orders during this busy Q4. Special thanks to Ivy and all the team for their support!

I am a small Irish start up company. I found Lansil's expertise invaluable! There was always someone at the end of the phone to submit any queries to and response time was super quick....I would have no hesitation in recommending them as a logistics partner

Most ridiculous 3pl I have ever dealt with. I can forgive 1-2 mistakes but anything over that just proves how incompetent they are as a logistics partner which you wanna rely on. Who knows they might put the package in the wrong truck a few more times. Anyhow, I came here cause I somewhat needed the service and I was looking for a 3pl partner for my business because we wanted to scale, but the level of ridiculousness with which I was faced is just beyond. The people that work here proves my point how ridiculous this company is, it's full of incompetence.

Just started using Lansil Global for fulfilment. Helpful team, good communication, and fast shipping. Thank you.

We partner with Alan's team at Lansil for our supply and suffice to say, that our experience has been nothing but amazing!

We’re a small company, and working with Lansil Global has been a game-changer for us. They’ve made everything so much easier and have taken a huge load off our shoulders. The team at Lansil is incredibly responsive and always goes above and beyond to ensure our fulfillment needs are met smoothly and on time.

A big shoutout to Ivy, our amazing customer support manager! Ivy has been incredibly helpful and always available to answer our questions and address any concerns. Her support has made a world of difference for us.

Lansil offers a wide range of services and their team is knowledgeable and reliable. If you’re a small business looking for a fantastic fulfillment partner, we highly recommend them.

Great experience using lansil. The staff are very efficient and responsive, I've worked with many fulfilment centers over the years and these guys are the best by far. Highly recommend.

We have been working with Lansil Global for a few months now and they helped us a lot selling during Q4 successfully, and we're now working with them on scaling our stores for the next year. The support from their team, also giving us a lot of advice on different questions, is amazing as well. I am very glad to be working with them and can definitely recommend them.

Lansil Global is a fantastic 3PL and sourcing partner. Their attention to detail and fast processing really stand out in today's market. The communication and overall experience is great, and I am looking forward to continuing our partnership :)
P.S. Special thanks to Regina for her exceptional work ethic and professionalism!

We only started working with Lansil Global for few months now but so far so good. They have been very responsive on the set-up phase which is highly appreciated and very helpful in being able to setup the fulfillment flow smoothly. They have been very proactive on order concerns and raising them right away to our team. They also keep the communication open and is always open to suggestions and feedbacks on how we wanted to do things from our end. They are flexible and easy to work with.