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Lantern Finance Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as incredibly easy, seamless, and quick, from account creation to loan approval and funding. Many reviewers highlight the exceptional speed of service, with funds often deposited quickly, sometimes within hours or the same day. People consistently praise the outstanding customer service and helpful staff, who are described as responsive, knowledgeable, and patient. Reviewers appreciate the ability to leverage their crypto assets without selling them, finding the service a reliable solution for their financial needs. Many people express strong satisfaction, planning to continue using the platform and highly recommending it to others.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, seamless, and... See more

Customer service

People report positive experiences with customer service, highlighting its outstanding quality and the ease... See more

Service

Clients share positive opinions on service, highlighting its ease, speed, and personalized nature. Customers... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, attentiveness,... See more

Payment

Consumers generally report positive experiences with the payment process, highlighting the speed and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lantern is the place to go for borrowing money using crypto as collateral. They are very professional, dependable, will always get back with you in a timely manner. They store your crypto in instituti... See more

Company replied

Rated 5 out of 5 stars

I’ve used Lantern Finance twice now, and both experiences have been incredibly easy, seamless, and almost instant. I was able to leverage my crypto assets without having to sell them, borrow agains... See more

Company replied

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(127)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service and communication was…

Customer service and communication was excellent. Fast and efficient.

30 March 2026
Lantern Finance logo

Reply from Lantern Finance

Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.

Rated 5 out of 5 stars

Outstanding Customer Experience

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

25 March 2026
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Reply from Lantern Finance

Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)

Rated 5 out of 5 stars

Thank you for getting out of trouble XRP and Lantern

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

23 March 2026
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Reply from Lantern Finance

Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!

Rated 5 out of 5 stars

Hands down the most responsive and…

Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!

2 March 2026
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Reply from Lantern Finance

Thanks Paul!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, customer service was quick and efficient

2 March 2026
Lantern Finance logo

Reply from Lantern Finance

Very happy you were satisfied with your Lantern experience!

Rated 5 out of 5 stars

The process was extremely easy and…

The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.

19 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks for the review Dave!

Rated 5 out of 5 stars

Modern Lending Done Right

Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.

16 February 2026
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Reply from Lantern Finance

Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far

Rated 5 out of 5 stars

Fast

Fast, helpful, and courteous. Thanks for everything.
Everytime I talk to customer service.

11 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thank you!

Rated 5 out of 5 stars

Trustworthy and responsive!

Trustworthy and responsive!

I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour.

I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order.

10/10 Would borrow from them again

11 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Hey M, thanks for being a valued client of ours and really appreciate the kind words! We do pride ourselves on our customer support, so that means a lot to us

Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.

6 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!

Rated 5 out of 5 stars

5 Stars worthy of 10 Stars ...

I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.

Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!

Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC

5 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thank you for the very kind words and the vote of confidence - it means a lot to us!

Rated 1 out of 5 stars

No access to my account

I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?

2 February 2026
Lantern Finance logo

Reply from Lantern Finance

Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.

Rated 5 out of 5 stars

These guys are for the people

These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive

31 January 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!

Rated 5 out of 5 stars

Great customer service

Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets.
Very Happy!

7 January 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you Nuri! Glad we were of help!

Rated 5 out of 5 stars

The personal service is unbeatable a…

The personal service is unbeatable a person on the other end of any issues or questions. The custody is as good as it gets .

15 January 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks Bryan for being a valued client of ours Bryan! We pride ourselves on our robust human support!

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