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Lapperre - Wilrijk Reviews 71

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TrustScore 4.5 out of 5

4.6

Hearing aid repair service
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Heistraat 59, 2610 Wilrijk, Antwerpen, BE

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+3238252250

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Company details

  1. Hearing aid repair service

Written by the company

Lapperre maakt alle oren blij, al 75 jaar Je oren, die vertrouw je niet zomaar aan iemand toe. Daar zijn ze te belangrijk voor. In je Lapperre-hoorcentrum neemt de audicien de tijd om naar je te luisteren en samen naar de juiste oplossingen te zoeken. En dat met slechts één doel: je opnieuw te laten genieten van het plezier om goed te horen

Contact info

  • Heistraat 59, 2610, Wilrijk, Antwerpen, Belgium

  • +3238252250

4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

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Rated 5 out of 5 stars

Contact with Ellen

Ellen spoke perfect English, was very clear and patient explaining all technical and financial matters very clearly. She also replied promptly responded to emails.
Telephone contact was sometimes delayed since the call went through a general service line. My main concern is losing one of the aids which I later understood involves reporting to the police. I dislike the own risk amount of the insurance being related to a brutto amount (about Euro 5000) and not the amount I will pay.

12 September 2024
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Reply from Lapperre - Wilrijk

Thank you for your detailed feedback! We're glad to hear Ellen provided clear and patient support. We appreciate your concerns regarding the insurance and the call delays; we'll work on improving those aspects. Your input is invaluable! We will definitely discuss this information again with Ellen who will contact you.

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