Laptopbatterydirect Reviews 513

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality of the batteries and their perfect fit. Many people appreciate the competitive pricing and the prompt, efficient delivery service, often receiving their orders within a few days. The inclusion of helpful tools for installation is also frequently highlighted as a significant positive. However, some customers reported issues with battery longevity, with a few experiencing major failures or significant degradation within 9 to 13 months, despite the advertised 12-month warranty. There were also isolated concerns regarding customer service responses to these warranty claims and confusion with delivery addresses due to a third-party parcel service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Price

Reviewers mention positive feedback about price. Customers are pleased with the competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very we... See more

Company replied

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick service to door…

Quick service the battery looks exactly like the new one and half price too

3 February 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're happy to hear that the battery meets your expectations and that you found it a great value. If you need anything else, feel free to contact us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Superstar service and exceptional battery

I had an old M6700 that hadn't been used in over 4 years. A company I contract for required control over a Windows machine (I now work on Mac), and I wanted to get everything working again.

The original battery 'wasn't recognised' so I went online for a new battery. Not only were these guys in Australia, they were the cheapest I could find.

I had confidence because they clearly stated which machines their batteries were suitable for.

On the checkout page, I was informed they were on holidays and that there would be a delay in processing my order. Also, they stated that the delivery time would be up to 17 days.

I was OK with all of that and went ahead and ordered. I got my confirmation email, and surprisingly, within 24 hours my order shipped.

From order day to delivery day was just 3 days and this was over the Xmas period.

The battery works perfectly, and I would have no hesitation in ordering from this company again.

29 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your detailed experience! We're thrilled to hear that everything went smoothly, from the fast processing to the battery working perfectly. It's great that we could exceed your expectations, even during the holiday season. We look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great quality and lifespan

6 February 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you're happy with the quality and lifespan of the battery. If you have any further questions or need assistance, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Dell replacement battery success!

Dell replacement battery was well priced, was delivered quickly and contained instructions and tools needed for installation. The installation itself was straightforward and without issues. Battery was recognised on boot into Windows 11 and charged successfully to 100%. Thus far the battery is performing as well as the original. Very happy 😊

3 February 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed feedback! We're pleased to hear that the replacement battery met your expectations, and that the installation was smooth and straightforward. It's great that the battery is performing well and charging successfully. We appreciate your trust and are glad to have been able to assist you!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I bought a L140S for my system76 lemur…

I bought a L140S for my system76 lemur pro. It arrived neatly packed within a week and is working great! My box even had some installation tools like a spudger and small screwdriver.

23 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that your L140S arrived neatly packed and is working perfectly with your System76 Lemur Pro. It's great to know that the included installation tools were helpful too! We always aim to make the process as smooth as possible for our customers. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delivery time was exceptional

I noticed my old battery was "swelling" inside the laptop and decided it needed to be replaced urgently. A quick search found Laptopbatterydirect, not the cheapest but the reviews were good. My battery was delivered 1.5 days later via Aust post! it turned up with tools to remove the old battery as well! installed and appears to be working well.

24 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We’re glad you noticed the swelling in time and acted quickly to replace the battery. Safety is crucial when dealing with swollen batteries, and we’re happy you found our service reliable.

It’s great to hear the tools included were helpful and that your new battery is installed and working well. If you have any questions or need assistance in the future, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Laptop battery review

Arrived on time, great packaging and the laptop battery works great!! Will be buying here again in the future if needed

21 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear that your battery arrived on time, was well-packaged, and is working perfectly.

We look forward to serving you again in the future if you need anything else. Have a great day!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Making life easy!

Reasonably priced, quick service and plenty of helpful information, I am very pleased with the product.

21 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you found our service quick and helpful, and that you're pleased with the product. If you need any further assistance, feel free to reach out. Enjoy your purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Purchased replacement battery for Dell P70F001 laptop, Type A. Fast delivery and battery works well. Website very clear for selecting correct battery among 3 possible types.

10 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback!

We're delighted to hear that your experience with us was smooth and efficient. It's great to know that our website helped you easily identify the correct battery for your Dell P70F001 laptop, and that the fast delivery and functionality of the replacement battery met your expectations.

If you have any further questions or need assistance in the future, feel free to reach out. We're always here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast & reliable

Fast reliable and a breeze to do business with. My battery was picked,packed, and delivered within days even over the New Year holiday. A perfect fit for my computer quality battery works well.

31 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your kind feedback! We're thrilled to hear that your experience was smooth and that the battery fits perfectly and is working well. We strive to offer quick and reliable service, and it's great to know we succeeded even during the busy holiday season.

We appreciate your trust in us and look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick turnaround and working perfectly

Sent promptly and arrived the same week it was ordered. I've been putting up with a failing OEM battery in a Dell XPS13 notebook for two years and finally made the call to replace it. Since swapping it out I can now consistently get 4-6 hours of use for the first time since owning it.

3 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience! We're thrilled to hear that the new battery has made such a difference and is providing you with reliable usage on your Dell XPS13. It's always great to know that our products are helping to extend the life of your devices.

If you ever need assistance in the future or decide to purchase other products, don't hesitate to reach out. We're here to help!

Thanks again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good product and seamless install

Good product and seamless install. Well done.

1 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the product and the installation process. If you ever need any further assistance or have more questions in the future, feel free to reach out. We're here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Great service and delivery

Great service and delivery. Only one issue was that the star screwdriver included was larger than the XPS screws fitted.

31 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad you were satisfied with the service and delivery. We apologize for the inconvenience regarding the screwdriver size. Your input helps us improve, and we’ll ensure better tool compatibility in the future.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I have just fitted the battery and all…

I have just fitted the battery and all is good, thanks for the excellent service

31 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're delighted to hear that the battery fits well and that you're happy with our service. If you need anything else, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Product arrived quickly and correct.

27 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that your order arrived quickly and as expected.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, product easy to fit, all tools required supplied

24 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear the process was smooth and that the product met your expectations. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Superb!

Great service fast delivery and got exactly what I was after - no messing around at all.

17 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear you had a seamless experience with our service and that the delivery was quick and hassle-free. If you need anything else in the future, we're here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast and reliable with services

Fast and reliable with services. I ordered my laptop on Friday battery and I received it within 3 days.

13 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're delighted to hear that your battery arrived promptly and met your expectations. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Excellent communications & delivery

Excellent communications & delivery. I could not of asked for a better service.
It is great to see that some companies appreciate their customers still.
Product was as described & working A1.

Many Thanks
Bob

14 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you, Bob, for your kind words! We're thrilled to hear you had such a positive experience with our service and product. We truly value our customers and always aim to exceed expectations. If you need any assistance in the future, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Very easy to locate my required battery…

Very easy to locate my required battery - which is now installed and working a treat - prompt delivery time too. Thanks.

10 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're delighted to hear that you found it very easy to locate the required battery on our site and that it's now installed and working well. Prompt delivery is something we take pride in, and it's great to know that we met your expectations in this regard.

We appreciate your thanks and are glad to have been of service. If you have any further needs or questions in the future, please don't hesitate to reach out.

Thank you for choosing us, and we look forward to assisting you again.

Best regards,
laptopbatterydirect.com.au Team

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