laptopkey.eu Reviews 167

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness, kindness, and responsiveness of the support team. Many consumers appreciate the quick and efficient assistance in identifying the correct products and resolving issues. The delivery service is also consistently described as fast and reliable, with many people receiving their orders promptly and securely packaged. While most people are satisfied with the products, some reviewers noted slight color differences in replacement keys or received keys that did not perfectly match their original. Additionally, a few customers experienced longer delivery times than expected, with some orders getting lost in transit, though the company often resolved these issues by sending replacements.

What people talk about most

Product

People report ambiguous experiences with product. Many customers found the product to be exactly what they... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick delivery, with some... See more

Service

Users describe positive interactions with service. Customers consistently praise the great and excellent... See more

Order

Consumers find order experiences to be ambiguous. Many customers report receiving their orders without... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I needed to repair the key mechanism for two keys on my MSI Vector 16 HX AI laptop. The support team at Loptokey was extremely helpful and guided me through specifying the exact key type I neede... See more

Rated 5 out of 5 stars

I had a broken key hinge on a Logitech 780 keyboard. Laptopkey were very helpful in helping me identify the right hinge to replace it. They were quick to answer questions and shipped the hinge quick... See more

Rated 5 out of 5 stars

I was searching in so many website to find a keycaps for my Laptop. I found this site among the others and the service contacted me back in some days. I placed my order and it arrived one week later.... See more

Rated 5 out of 5 stars

Sam from Belgium here. Would like to thank laptopkey.eu for their excellent service. They were persistent in finding the right key and have succesfully guaranteed the repair. Much obliged! Would... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Computer Hardware Company
  5. Computer repair service

Information provided by various external sources

Are you missing a key on your keyboard? Here you can buy replacement keys from 3,33€ - laptop keyboards, laptop keys Acer, Apple, Asus, Dell, Fujitsu, Sony, HP, IBM, Lenovo, Toshiba.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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1-star

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Rated 5 out of 5 stars

For me as a developer a notebook with a…

For me as a developer a notebook with a broken key has no value.
Together with the support of laptoptaste.de I analysed the key and changed it for about 10€.
It was a great experience.

My Notebook Model was Huawei Matebook 14s.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good Support!

My sons notebook had 2 broken keys. I got perfect advice and quick responses. The product was also good. Now the notebook is new again!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Broken key hinge on a Logitech wireless keyboard

I had a broken key hinge on a Logitech 780 keyboard. Laptopkey were very helpful in helping me identify the right hinge to replace it. They were quick to answer questions and shipped the hinge quickly. It took a while to arrive due to the Polish postal service but I got tracking updates and it arrived safely and fitted perfectly. Great service and good price. They will be my goto company if I get a similar problem.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I needed a small ESC key for an Asus…

I needed a small ESC key for an Asus ZenBook. Despite the clear photos, I was asked for the exact dimensions of the key, which I provided using a calliper. Sure enough, three days later I received a letter containing the key that fitted perfectly. Great service – I can’t recommend them highly enough!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience

I had a very positive experience with this store. The supporto gave me advice to help me choose the right keyboard case for my laptop. Once I realized the first one was incorrect, they promptly sent me the correct replacement. I’m really happy with the service.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer !

Happy customer !
I managed to replace my 2 damaged keys. Everything is fine again :-)
Thanks for the super service !

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I received my order without any…

I received my order without any problems. Customer support was friendly, helpful, and very professional. Communication was fast, polite, and highly customer-oriented.

I was able to order the replacement part easily. Highly recommended — thank you for the excellent service!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I needed some keyboard keys for a…

I needed some keyboard keys for a laptop, and this was the only website where I could find them. The site is very well organized and easy to use. Shipping was fast and without problems, and all the necessary parts for assembly were included. I recommend it.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

Fast and reliable
I asked for an advice not knowing exactly which type of keyboard I have.
It came with no delay.
Then I ordered the Ctrl touch and pay.
It was sent the same day by mail.
I received it 3 days after.Iit fits perfectly.
Exactly what I expected.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support

I accidentally ordered the wrong replacement key for my 5-year-old Dell notebook. After contacting the support, they sent me the correct one for just the shipping fee. Their support was very helpful and overall an experience I can just recommend!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Advice and shipment is reliable but delivery delay may be long

I needed to change one broken left shift key for my PC MSI GF76 but i was not sure about the right reference so i asked a feedback with a photo by email. One told me the right reference that i ordered and paid in advance. Then 18 days later i received a simple letter with the wished key that i have immediately installed. Result is perfect, like a new one. I m very satisfied with laptopkey.eu

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and exemplary service

I ordered a replacement key for a lenovo T14. It was a special key (enter key for german layout which is in L-Form). I have compared the connectors with the sample images they have presented on the website. Sadly i have chosen the wrong one, which i just found out after i received the replacement parts. After i communicated my case with them via the email support address they quickly replied within one day and asked for a photo of the empty space for the replacement key. This way they made sure to send out the correct key to me. They just asked for 3,99€ of delivery fees without requiring to pay again for the replacement key. The deliveries were in priority letters and it took only 2-3 days to arrive from poland into german.
So Kudos again for this great support and problem solving skills. I can really recommend their service and would always consider them again for ordering replacement keys for keyboards.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Nice experience overall!

It was easy to find the keys for my laptop, to order it and to get it in time. It was a holiday time and it took some time to get it by post, but it worked well. People from the company were kind, responsive and helpful.

15 January 2026
Unprompted review

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