Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... See more
Company replied
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See what reviewers are saying
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... See more
Company replied
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... See more
Company replied
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... See more
Company replied
Company details
Written by the company
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Contact info
34 Enfield Terrace, LS7 1RG, Leeds, United Kingdom
- 07355000126
- customercare@larizia.com
- larizia.com
4.1
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant deal
Brilliant deal, delivered in good time and a gorgeous bag.
12 December 2022
Unprompted review
Reply from Larizia
Hi Lee,
Thank you for your review.
We're happy you've enjoyed your shopping experience with us.
-Rachel.
Fast delivery and I love the boots
5 December 2022
Unprompted review
Reply from Larizia
Hi Tatjana,
Thank you for the review.
We're glad you've enjoyed shopping with Larizia.
-Rachel.
Really great website
Really great website, easy to navigate and find what I was looking for. Good deals and offers on x also a good customer scheme where you earn money off purchases. A real draw when buying expensive pieces
8 December 2022
Unprompted review
Reply from Larizia
Hi Emma,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're pleased with our new loyalty programme!
-Rachel.
Excellent and quick shipping!!
10 December 2022
Unprompted review
Reply from Larizia
Hi Gina,
Thank you for your review.
We're glad you've enjoyed shopping with Larizia.
-Rachel.
Reply from Larizia
Hi Michelle,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Great Customer Service
Great range of products and fantastic customer service! Would highly recommend Larizia!
3 December 2022
Unprompted review
Reply from Larizia
Hi Amanda,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Excellent Service
Excellent service, great price and item arrived really quickly. They even corrected my mistake for me when I didn’t apply a discount code at checkout without a fuss. Will use again.
2 December 2022
Unprompted review
Reply from Larizia
Hi Steven,
Thank you for the review.
We're glad you've enjoyed shopping with Larizia.
-Rachel.
Very comfortable great value for money…
Very comfortable great value for money am very happy
21 December 2022
Unprompted review
Reply from Larizia
Hi Anne,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Fast delivery and great price for the…
Fast delivery and great price for the item
4 December 2022
Unprompted review
Reply from Larizia
Hi Nicky,
Thank you for the review.
We're glad you've enjoyed shopping with Larizia.
-Rachel.
Good service
Good service, lovely scented product. Only drawback is poor wick, I had to blow mine out early, as they were burning right against the glass container
6 December 2022
Unprompted review
Reply from Larizia
Hi,
Thank you for your review.
We're glad you've enjoyed shopping with us.
Your comments have been fed back to our team regarding the candle.
-Rachel.
Reply from Larizia
Hi Nontokozo,
Thank you for your review.
We're glad you've enjoyed shopping with us and that you're enjoying your new boots.
-Rachel.
Fast delivery great communication
4 November 2022
Unprompted review
Reply from Larizia
Hello,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
Fast delivery and good value
21 December 2022
Unprompted review
Reply from Larizia
Hi Mark,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Great customer service!
I ordered the wrong size trainers and Larizia were happy to keep the correct size until they received my return then do an exchange even though I hit them at a discount. Very happy with the service and would definitely buy from them again.
18 November 2022
Unprompted review
Reply from Larizia
Hi Michaela,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
So pleased Quick and clear when ordering on line…
Quick and clear when ordering on line and quick delivery
25 November 2022
Unprompted review
Reply from Larizia
Hi Vanessa,
Thank you for the review.
We're glad you enjoyed your shopping experience with Larizia.
-Rachel.
Great quick delivery and very…
Great quick delivery and very competitive prices
21 November 2022
Unprompted review
Reply from Larizia
Hi Sylvia,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Superb
Superb, even though the courier lost the first delivery they dispatched a second the same day.
Wonderful customer service.
22 November 2022
Unprompted review
Reply from Larizia
Hi Pete,
Thank you for your review.
We're so glad you've enjoyed shopping with Larizia.
-Rachel.
Reply from Larizia
Hi Maurizia,
Thank you for another review.
We're so glad to hear you love shopping with us :)
-Rachel.
Was so easy
Was so easy, ordered on line, paid, got e-mail straight away and I picked them up when had e-mail to say that order was ready for collection
18 November 2022
Unprompted review
Reply from Larizia
Hi Janice,
Thank you for the review.
We're happy you've enjoyed shopping with Larizia.
-Rachel.
A-Star
Great Black Friday offer on a bag I had my eye on for a while. Fast delivery too and an option to split the cost with Klarna.
25 November 2022
Unprompted review
Reply from Larizia
Hi Lucy,
Thank you for your review.
We're glad to hear you've enjoyed shopping with Larizia, and we hope you're enjoying your new bag!
-Rachel.
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