Lark & Larks Reviews 

1,558
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Needed a kitchen cabinet handle to match an old 2003 kitchen. L&L had this in stock at a better price than several other vendors. Ordering was straightforward, item arrived well packaged & on time. Ve... See more

Rated 5 out of 5 stars

Patient, speedy and transparent service all round. Particularly, Elly has been excellent in helping me with my order but the whole team is superb. I haven’t received my order yet and am still confiden... See more

Rated 5 out of 5 stars

Wanted some replacement doors for our kitchen. Was very happy with the wide range available and pricing. Ordered a few samples, which helped us choose. Ended up ordering a set of doors, a couple... See more

Company replied

Rated 5 out of 5 stars

All panels were exactly as described and look great now fitted! They have tranformed my dreary old kitchen, which looked like it was built from old office desk parts. Lady at reception was lovely, bot... See more

Company replied

Company details

  1. Kitchen supply shop
  2. also in
  3. Bedroom furniture shop
  4. Home Furniture Shop

Written by the company

Lark & Larks has been a trusted name in bespoke rigid kitchen and bedroom design since 2003, delivering exceptional quality and style to both trade professionals and homeowners. As part of our exciting company relaunch, we’re proud to introduce our brand-new website, designed to offer an outstanding user experience while showcasing our extensive range of high-quality products. From made-to-measure rigid kitchen and bedroom units to replacement doors, handles and storage solutions, we have everything you need to bring your vision to life. Our commitment to providing top-tier products at competitive prices is matched only by our dedication to excellent customer service and expert advice. Operating from a cutting-edge 10,000 sqft facility equipped with advanced CNC machinery, we ensure precision and quality in every piece we produce. Explore our updated website and discover how we can help transform your kitchen or bedroom with ease and style!

Free Delivery on orders over £400.00, Made to measure Kitchens & Bedrooms, Trading since 2003, Family Business

Written by the company

36 Years Trade Experience
Lark & Larks Ltd, a family run business, has been trading since 2003 and is owned by two brothers with over 36 years experience of kitchen and bedroom design, fitting and carpentry all around the world. This in-depth knowledge and experience ensures that both trade and public get the high quality products and service that they require.
Manufacturing Warranties
Lifetime guarantee on all Blum fittings, hinges and drawer boxes. 10 year guarantee on all rigid units. 6 year guarantee on Bella, Zurfiz, Gravity and Unique made to measure doors and accessories.
Free delivery on orders over £400.00
We offer a UK delivery service with free delivery for all orders over £400 for all Bella, Zurfiz, Unique and Gravity orders.
Pay us with confidence
You can be assured that we take data security seriously and all payments are handled securely by SagePay.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,558)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Lark & Larks logo

Reply from Lark & Larks

Hi Debby,

Thank you for taking the time to leave us a 5* review.
We hope to hear from you again in the future.

~The Larks Team.

Rated 5 out of 5 stars

Great Products and Excellent Customer Support

I can’t thank the staff, especially Ellie, at LarkandLarks enough. They call back promptly and go above and beyond to offer help and support. Great products and great service.

6 March 2023
Unprompted review
Lark & Larks logo

Reply from Lark & Larks

Hi Frank,

Thank you for your kind review, our team is committed to providing excellent customer service.
We will pass on the compliments to Ellie.
If you ever need any further assistance in the future, please do not hesitate to contact us.

~The Larks Team.

Rated 5 out of 5 stars

New wardrobe doors

New wardrobe doors delivered exactly as ordered and finished to a great quality. Delivered within the timeframe quoted at ordering. The new hinges I ordered to accompany the doors were if a higher quality than the ones on the old doors with soft close mechanisms and once fitted were easy to unclip to remove the doors for decorating the door frames. Very happy with the whole order

4 May 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Malcolm,

The team here at Lark and Larks are thrilled to receive such a great review.
We are pleased that you are happy with your order.
If you have any upcoming projects, please do not hesitate to contact us.

~The Larks Team.

Rated 5 out of 5 stars

Kept informed from order to delivery

Kept informed from order to delivery. Unexpected fast delivery.

27 April 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Derek,

Thank you for taking the time to leave us a 5* review, we always appreciate feedback.
We hope to hear from you again in the future.

~The Larks Team

Rated 5 out of 5 stars

Excellent

Excellent. Quick delivery and a quality product at a really good price

11 April 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Mark,

Thank you for your 5* review.
We are pleased that you are happy with your handles.
We hope to hear from you again in the future.

~The Larks Team.

Rated 4 out of 5 stars

Great product

13 April 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Beverley,

Thank you for taking the time to leave us a review.
We look forward to hearing from you again in the future.

~The Larks Team

Rated 5 out of 5 stars

Good experience

All made to measure doors exactly as ordered, good quality, easy to fit, excellent website, straightforward transaction from beginning to end. Would use again.

13 April 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Raymond,

Thank you so much for taking the time to leave us a 5* review.
We take pride in knowing our customers are happy with their experience.
We look forward to hearing from you again in the future.

~The Larks Team.

Rated 3 out of 5 stars

Inaccurate diagrams of their cabinets on their…

The diagrams of their cabinets on their website do not match their supplied products. This meant that a corner unit I ordered for existing doors did not fit because it has a curved closing edge. Their solution was 'you didn't buy our doors' which would likely have not matched the shade of all of the other doors. I asked where their posts were to rectify the square versus curved closure and they don't have any. I had to retrofit and model a post from another cabinet to make their cabinet usable. If they only want customers to buy cabinets and doors then they need to clearly state this on their website and improve their diagrams to the actual shape and profiles. Do not suggest you offer replacement cabinets, I was asked why I hadn't ordered doors and I explained I have existing ones at that point would have been useful to let me know that their doors fit their cabinets and they are not universal.

11 April 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Simon,

Thank you for your review, we appreciate all feedback.
It is stated on our website that the corner posts do need to be ordered separately, our colleague did advise you that we couldn't advise which corner post you would require due to your doors being purchased from another company, however we did send the links over for all our corner posts that we supply.
We also ask if the doors are supplied by us, so that we can advise the best corner post for you.
We hope we get the chance to work with you again in the future

~The Larks Team.

Rated 5 out of 5 stars

EXCELLENT FAST SERVICE TOP QUALITY…

EXCELLENT FAST SERVICE TOP QUALITY GOODS AT A GREAT PRICE.

24 March 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Phillip,

Thank you for taking the time to leave us feedback, we value your positive review.
If you need any help with future projects, please do not hesitate to contact us.

~The Larks Team.

Rated 5 out of 5 stars

Fantastic service from front of house…

Fantastic service from front of house ladies, order was small but they did everything they could to make it happen. Cupboards and doors now fitted and brilliant match to existing.

21 March 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Ian,

We are delighted to receive such a positive review and are pleased that your items are such a great match.
We will share the compliments to our colleagues, who assisted you with this project.
If you need any further assistance in the future, please do not hesitate to contact us.

~The Larks Team.

Rated 4 out of 5 stars

Great product

Great product. Very helpful delivery driver. Only issue was short notice change of agreed date for delivery.

8 March 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Mark,

Thank you for taking the time to leave us a review.
We will take your feedback on board in regards to the delivery dates.
If you need any assistance in the future, please do not hesitate to contact us.

~The Larks Team.

Rated 5 out of 5 stars

Good company, good products.

This is my second order. For the first order, my kitchen doors were of an excellent quality and delivered on time. The prices were also reasonable.
For my current order, I miscalculated the measurements, the staff contacted and ensured my measurements were correct. Good customer service.

6 March 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Lesley,

Thank you for sharing your feedback on your recent experience with us.
Please do not hesitate to contact us with any future projects, we are always happy to help.

~The Larks Team.

Rated 5 out of 5 stars

Very good spent about £5000 no…

Very good spent about £5000 no problems. Excellently machined in fact I was surprised how good it was.phoning you next week.

3 March 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Michael,

Thank you for taking the time to leave us a 5* review.
We always appreciate feedback and are glad that you are happy with our products.
We look forward to hearing from you.

~The Larks Team.

Rated 5 out of 5 stars

Extra door ordered 2 years after orginal order

ordered anothe cupboard door 2 years after the original delivery and arrived ontime and correct

24 February 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Keith,

Thank you for taking the time to leave us a 5* review.
We value your positive feedback.
We hope to hear from you again in the future.

~The Larks Team.

Rated 5 out of 5 stars

Great product

Great product, delivery on expected time. Ordered base unit they came pre build I dint expected I was so happy it saved my time . Good material easy to install. Highly recommended

30 January 2023
Unprompted review
Lark & Larks logo

Reply from Lark & Larks

Hi,

Thank you for taking the time to leave us this positive rating.
We are pleased that you are happy, and we look forward to working with you again in the future.

~The Larks Team.

Rated 5 out of 5 stars

turned up on time

turned up on time , exactly as ordered

10 February 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Tina,

Thank you for taking the time to leave us a 5* review.
We are pleased that you are happy with your doors.
If you need any assistance in the future, please do not hesitate to contact us.

~The Larks Team.

Rated 5 out of 5 stars

Quality cupboard doors and draw fronts, Very pleased!!

Ordering was easy, I had to have made to measure kitchen cupboard doors and draw fronts, only took under 2 weeks,
Every thing turned up and exact sizes,
Only one thing I can criticise was the delivery driver didn’t give us time to check the boxes were not damaged,
This this was a 3rd party and Larks & Larks,
Thankfully everything turned out ok!
Oh I haven’t open the cornice boxes yet 🤞🏽

16 February 2023
Lark & Larks logo

Reply from Lark & Larks

Hi Jodh,

The team here at Larks is thrilled to receive such a great rating, thank you.
We have passed this feedback along to the courier service to help them to improve on this in the future.
Please do not hesitate to contact us with any upcoming projects, as we are always happy to help.

~The Larks Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look